158 Ui Policy Jobs

Diverse Lynx is looking for Servicenow Developer to join our dynamic team and embark on a rewarding career journey Education and Background:Obtain a strong foundation in computer science, information technology, or a related field Familiarize yourself with IT service management concepts and best practices ServiceNow Knowledge:Gain a deep understanding of the ServiceNow platform, its architecture, and its various modules and applications Study ServiceNow's scripting languages, including JavaScript, Glide, and AngularJS Certifications:Consider obtaining ServiceNow certifications, such as the "ServiceNow Certified Application Developer" certification, to validate your skills and expertise Technical Skills:Develop proficiency in scripting languages, particularly JavaScript, which is extensively used for customizing and extending ServiceNow applications Learn about the Glide API, REST API, and other integration mechanisms used within the platform Gain expertise in designing and implementing custom workflows, business rules, and UI policies Application Development:Understand how to create custom applications within ServiceNow to meet specific business needs Develop and customize forms, lists, and other UI components Automation and Integration:Learn how to integrate ServiceNow with other third-party systems and tools to streamline business processes Explore integration techniques using RESTful APIs, SOAP, and MID Server Problem-Solving Skills:Develop strong analytical and problem-solving skills to troubleshoot and resolve issues within the platform Best Practices:Stay updated with ServiceNow best practices, guidelines, and coding standards to ensure efficient and maintainable solutions Continuous Learning:ServiceNow is a dynamic platform, so continuous learning is essential Keep up with updates, new features, and changes to the platform

Job Description Lead Business Architect (Expe. 6- 8 Years) Location Hyderabad, Notice Period -0 to 15 days Roles & Responsibility 1. Lead the business team in gathering requirements with SMEs and document use cases and choosing the best way to implement requirements leveraging the Pegasystem software and DCO capabilities. 2. Understanding business process management and business requirements of the customers and translating them to BRD/Functional spec/Use stories 3. To ensure that the documented use cases adequately represent the needs of the business and meet all requirements & to ensure that the enterprise standards are adhered to including storage of artifacts, traceability, version control and change control 4. Help to document business rules & Assist with the draft UI and draft fl ow development 5. Assist with class structure design from the perspective of the business needs 6. Design and configure rules and flows & ensure Product Owner sign off(s)

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Senior Manager- ServiceNow Platform Technical Architect Qualification : BE / B.tech Relevant Experience : 15+ Years Must Have Skills : The ServiceNow Technical Architect is responsible for designing and implementing scalable, secure, and efficient ServiceNow solutions that align with business objectives. This role involves assessing current architecture, re-defining platform architecture aligned with best practices, integration requirement with enterprise systems, and providing technical expertise to the development teams. Key Responsibilities Solution Architecture & Design Define and implement scalable, performant ServiceNow solutions that align with business needs. Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks. Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements. Customize and implement SRE practices for platform and associated products/applications Technical Leadership & Governance Provide architectural guidance and technical mentorship to ServiceNow developers and administrators. Conduct code reviews, technical audits, and system performance optimizations. Establish governance policies for instance management, upgrades, and platform security. Platform Development & Customization Oversee the customization and configuration of ServiceNow applications and modules. Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs. Integration & Automation Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server. Optimize workflows and automation using Integration Hub and Orchestration. Ensure seamless data flow between ServiceNow and enterprise applications. Collaboration & Stakeholder Management Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions. Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies. -Communicate technical concepts effectively to both technical and non-technical stakeholders. Platform Maintenance & Upgrades Manage ServiceNow upgrades, patching, and instance performance monitoring. Ensure minimal disruption and adherence to ServiceNows upgrade best practices. Stay up to date with new ServiceNow releases and features. Required Qualifications 18-20 years of total software engineering/ IT experience.15+ years of ServiceNow development/Ops & Technical architecture experience. ServiceNow Expertise: Deep understanding of ServiceNow architecture, data model, and development best practices. Development Skills: Proficiency in JavaScript, Glide APIs, Flow Designer, andUI development. Integration Knowledge: Experience with REST, SOAP, JSON, LDAP, OAuth, and integration middleware. Cloud & Security: Understanding of cloud infrastructure, IT security, and compliance frameworks. Certifications: ServiceNow Certified Technical Architect (Must have). ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), Preferred Qualifications Experience in working in Agile/Scrum environments. Familiarity with ITIL framework and best practices. Strong problem-solving, analytical, and communication skills. Location : Hyderabad CTC Range : As per market standards Notice period : Immediate Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari S Senior Specialist Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in

BMC is looking for a Remedy Developer, an innovator at heart, to join a team of highly skilled software developers, responsible for BMCs Helix Capacity Optimization product. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Contribute to feature enhancements, corrective fixes - design to deploy Interact with Architects / Team leads to understand the scope of new requirements Provide resolution for product defects Work with geographically diverse cross-functional teams to coordinate the development work Work on customer issue resolution and proactive problem solving To ensure youre set up for success, you will bring the following skillset & experience: You have 3-6 years of experience in Remedy Workflow development. You must have experience in BMC Remedy Application development. You have knowledge of functional and design aspects of the BMC Remedy ITSM Suite. You have experince in developing enterprise software products. You are a self-learner whos passionate about problem solving and technology . You are a team player with good communication skills in English (verbal and written) Whilst these are nice to have, our team can help you develop in the following skills: Experience with BMC products like DWP, Helix platform, HSSO is preferable

Service Now Job Description Basic Qualifications: Basic Requirements: Minimum 6+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Flexible for rotational shifts including night shift. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.

Job Summary: We are looking for a highly skilled and experienced ServiceNow Developer with over 6+years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on CSM Module . The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs. Key Responsibilities: Design and implement scalable ServiceNow solutions across CSM , ITSM, ITOM and custom applications while ensuring security, compliance, and performance. Manage data migration and customer onboarding experience from legacy applications to the ServiceNow / SaaS stack. Collaborate with stakeholders to translate business requirements into technical solutions and provide strategic platform guidance. Drive project timelines, track milestones, and ensure successful delivery of implementations in alignment with business objectives. Develop workflows, business rules, UI policies, and integrations using REST, SOAP, MID Server, and automation tools like Flow Designer and Integration Hub. Define architecture standards, governance models, coding best practices, and CI/CD pipelines for efficient ServiceNow development and deployment. Mentor developers, conduct code reviews, and oversee technical assessments to ensure quality and adherence to best practices. Stay updated on ServiceNow innovations, recommend enhancements, and engage with the ServiceNow community for continuous improvement. Possess strong expertise in ServiceNow scripting, integrations, CSM, CMDB, ITIL frameworks, cloud computing, and enterprise IT landscapes. Possess a strong understanding of project management principles, ensuring work is structured around key milestones, timelines, and deliverables. Experience with Telco or Order Management is a plus. Preferred Qualifications: Any Bachelors/Masters degree(BE/BTech/ME/MTech) ServiceNow Certified System Administrator (CSA) - Preferred Certified Implementation Specialist (CIS) in ITSM or ITOM - Preferred Experience working in large enterprise environments is desirable Soft Skills: Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Ability to work both independently and as part of a team Self-motivated with a passion for learning and growing in the ServiceNow ecosystem Competencies Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication >

Basic Requirements: Minimum 5+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives

Diverse Lynx is looking for ServiceNow Developer to join our dynamic team and embark on a rewarding career journey Education and Background:Obtain a strong foundation in computer science, information technology, or a related field Familiarize yourself with IT service management concepts and best practices ServiceNow Knowledge:Gain a deep understanding of the ServiceNow platform, its architecture, and its various modules and applications Study ServiceNow's scripting languages, including JavaScript, Glide, and AngularJS Certifications:Consider obtaining ServiceNow certifications, such as the "ServiceNow Certified Application Developer" certification, to validate your skills and expertise Technical Skills:Develop proficiency in scripting languages, particularly JavaScript, which is extensively used for customizing and extending ServiceNow applications Learn about the Glide API, REST API, and other integration mechanisms used within the platform Gain expertise in designing and implementing custom workflows, business rules, and UI policies Application Development:Understand how to create custom applications within ServiceNow to meet specific business needs Develop and customize forms, lists, and other UI components Automation and Integration:Learn how to integrate ServiceNow with other third-party systems and tools to streamline business processes Explore integration techniques using RESTful APIs, SOAP, and MID Server Problem-Solving Skills:Develop strong analytical and problem-solving skills to troubleshoot and resolve issues within the platform Best Practices:Stay updated with ServiceNow best practices, guidelines, and coding standards to ensure efficient and maintainable solutions Continuous Learning:ServiceNow is a dynamic platform, so continuous learning is essential Keep up with updates, new features, and changes to the platform

Role & responsibilities: 5-8 years of experience in developing on the ServiceNow platform. Experience with ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, or other related modules. Proven experience in developing ServiceNow applications, including custom workflows, UI policies, business rules, and client scripts. Experience with JavaScript, AngularJS, HTML, CSS, and other web technologies. Familiarity with REST/SOAP API integrations. Certifications: ServiceNow Certified Application Developer (preferred). ServiceNow Certified System Administrator (preferred). ITIL v3/v4 certification (a plus). Skills and Competencies: Strong understanding of ServiceNow best practices and standards. Proficiency in scripting languages (JavaScript, Glide, etc.). Strong problem-solving skills and ability to work under pressure. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational skills and attention to detail.

ServiceNow Architect skillset requirements Must Have Create and implement intricate business requirements within the ServiceNow platform. Possess a comprehensive understanding of ServiceNow and demonstrate a track record of delivering solutions using ServiceNow development best practices. Proficiency across all ServiceNow components including but not limited to Client Script, Business Rules, UI Actions, UI flows, Integration Hub, UI Policies, Script Includes, UI Scripts, Script Actions, REST APIs, and Email Notifications. Work experience in an Agile environment utilizing SCRUM methodology. Demonstrate advanced analytical skills and problem-solving abilities, with the capacity to manage multiple tasks and priorities effectively. Exceptional written and verbal communication skills are essential; ability to work autonomously on JIRA stories. A minimum of 5 years of development experience in ServiceNow is required. Candidates should have hands-on experience in multiple modules such as CSM, ITSM, Service Portal, and Virtual Agent. Nice to Have Candidate have experience working on all of the modules Gen AI, Agentic AI, Service Portal, Virtual Agent and complex integrations. 8+ years of working experience on ServiceNow development experience

ServiceNow Developer Total Experience-5 years Relevant Experience- 3 years Detailed Roles & Responsibilities: Requirements gathering Solution Design Impact assessment on new solutions configuration changes Configuring scripts Configuring the catalog forms and workflows Build integrations System integration testing and unit testing UAT support Production rollout and verification Implementing automations Mandatory skills- ServiceNow ITSM & Integration

Proven experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents). Strong understanding of Data verse , SharePoint, SQL, and other data sources. Expertise in writing Power FX expressions, JavaScript, and Power BI DAX queries. Familiarity with Microsoft 365 Admin Centre, Exchange, SharePoint Online, and Teams Administration. Microsoft Power Platform and Microsoft 365 certifications are a plus.

Role Overview: We are seeking a highly experienced and visionary ServiceNow Architect with a strong focus on ServiceNow App Engine implementation . The ideal candidate will possess over 10 years of progressive experience in IT, with a significant portion dedicated to architecting and delivering robust solutions on the ServiceNow platform. This role requires deep technical expertise, strategic thinking, and the ability to lead the design and implementation of custom applications using ServiceNow's low-code/no-code capabilities, particularly within the App Engine ecosystem. Key Responsibilities: Lead the architectural design, development, and implementation of custom applications and workflows using the ServiceNow App Engine. Translate complex business requirements into scalable, efficient, and secure technical solutions on the ServiceNow platform. Provide expert guidance and best practices for leveraging ServiceNow App Engine Studio (AES), Flow Designer, Process Automation Designer, UI Builder, and other App Engine components. Oversee and contribute to advanced ServiceNow scripting (Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, etc.) to extend platform functionality. Design and implement integrations between ServiceNow and external systems using Integration Hub, REST, SOAP, and other relevant technologies. Ensure adherence to ServiceNow best practices, architectural standards, security guidelines, and performance optimization principles. Collaborate closely with business stakeholders, product owners, developers, and other IT teams to ensure successful project delivery. Conduct technical reviews, provide mentorship to development teams, and foster a culture of innovation and continuous improvement. Stay abreast of the latest ServiceNow features, releases, and industry trends, particularly concerning the App Engine and low-code/no-code development. Technical Skills Required Skills (Must to Have): Overall Experience: 12+ years of progressive experience in IT, with a strong focus on enterprise application development and architecture. ServiceNow Architecture Experience: Proven experience (at least 3-5 years) specifically as a ServiceNow Architect, leading solution design and implementation. ServiceNow App Engine Expertise: Demonstrable, hands-on experience in implementing and architecting solutions using ServiceNow App Engine . Expertise with App Engine Studio (AES) for custom application development. Deep proficiency in Flow Designer for workflow automation. Strong experience with UI Builder for creating engaging user experiences. ServiceNow Development: Expert-level proficiency in ServiceNow scripting including Server-side (Business Rules, Script Includes, GlideRecord, Scripted REST APIs) and Client-side (Client Scripts, UI Policies, UI Actions). Integrations: Solid experience designing and implementing integrations using ServiceNow Integration Hub, REST APIs, SOAP, and other integration patterns. Platform Knowledge: In-depth understanding of the ServiceNow data model, security framework (ACLs, roles), and platform capabilities. Problem-Solving: Exceptional analytical and problem-solving skills with the ability to troubleshoot complex technical issues. Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Location: Ability to work from our Gurugram office. Nice-to-have skills Preferred Skills (Good to Have): Experience with Process Automation Designer for orchestrating multi-departmental workflows. Familiarity with the ServiceNow Now Experience UI Framework and component development. Experience with other core ServiceNow modules (e.g., ITSM, CSM, HRSD, ITOM, GRC) and how they integrate with custom applications. Knowledge of Agile/Scrum methodologies and experience working in an Agile development environment. Understanding of ServiceNow DevOps and CI/CD practices . Additional ServiceNow certifications (e.g., Certified Implementation Specialist in relevant modules, or Certified Technical Architect - CTA). Experience with cloud platforms (AWS, Azure, GCP) from an integration or hosting perspective. Prior experience in a technical leadership or mentorship role, guiding junior developers. Certifications: ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD).

Job Title: Senior ServiceNow Developer (Individual Contributor) Location: Bangalore (Work from Office) Experience: 5 to 8 Years Employment Type: Full-Time, Permanent Industry: IT Services & Consulting Job Overview: We are looking for a Senior ServiceNow Developer who can operate independently , taking full ownership of design, development, and implementation across the ServiceNow platform. The ideal candidate will be a self-starter capable of building solutions from scratch, integrating systems, and driving innovation with minimal supervision. Key Responsibilities: Design, develop, and deploy scalable solutions on the ServiceNow platform including custom applications , modules, and end-to-end integrations. Work directly with business stakeholders to gather requirements , analyze use cases, and translate them into technical designs. Independently develop and customize ServiceNow modules such as ITSM, HRSD, CSM, or other enterprise applications. Create and maintain flows, workflows, UI actions, business rules, ACLs, and both client-side and server-side scripts . Develop and manage REST/SOAP API integrations with third-party systems. Lead troubleshooting, performance tuning, and issue resolution for existing implementations. Own ServiceNow upgrades, patching, and platform enhancements with minimal supervision. Ensure code quality, documentation, and best practices are followed in all development work. Stay current with ServiceNow releases, features, and industry trends to proactively recommend platform improvements. Required Skills and Qualifications: 5+ years of hands-on ServiceNow development experience, preferably in enterprise environments. Strong expertise in JavaScript, Glide API, ServiceNow Flow Designer , and scripting for automation. Proven ability to build independently , with strong problem-solving and ownership skills. Experience with modules like ITSM, CMDB, Service Catalog, HRSD, and CSM . Hands-on experience in integrations using REST, SOAP, MID Servers , and scripted APIs. Good understanding of Agile/Scrum methodologies . Excellent communication skills and stakeholder management capabilities. ServiceNow Certified Application Developer or equivalent certification preferred. What We Offer: Opportunity to work on complex, enterprise-level implementations Collaborative, tech-driven environment Competitive salary with performance-based growth Ownership of projects from conception to deployment Apply now if you are a proactive ServiceNow expert who thrives in an independent role and is eager to build impactful solutions end-to-end.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and border less – naturally inclusive in how you work with others. Required Technical and Professional Experience 6+ years of experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes workflows etc. Producing and running test cases to guarantee software quality. Experience with software development methodologies such as Agile or Waterfall is desirable. Knowledge of Service Catalog design, client-side scripting, server-side scripting, Flow Designer, or legacy workflows. Experience with ITSM modules. Proficiency in Service Portal customization for Service Catalog. Integration with third-party tools or internal systems. Understanding of the ServiceNow data model, ACLs, and performance best practices. Problem-solving skills. Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Preferred Technical and Professional Experience CAD (Certified Application Developer) certification Experience with ServiceNow Integration Hub and Scoped Applications Knowledge of ServiceNow CMDB or Asset Management modules Familiarity with Performance Analytics or Reporting Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Summary: We are looking for a highly skilled and experienced ServiceNow Developer with over 7 years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on IT Service Management (ITSM) and IT Operations Management (ITOM) modules. The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs. Key Responsibilities: Design, develop, and customize ServiceNow applications and modules, with a primary focus on ITSM (Incident, Change, Problem, Request, Knowledge) and ITOM (Discovery, CMDB, Event Management, Orchestration). Create and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Implement and manage ServiceNow Discovery, MID Servers, and CMDB health. Develop integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations. Participate in gathering requirements, translating them into functional/technical specifications, and delivering robust solutions. Optimize performance and scalability of ServiceNow instances. Participate in testing, QA, and production deployment activities. Create and maintain technical documentation for implementations and customizations. Collaborate with platform architects and business stakeholders to ensure alignment with the overall ServiceNow roadmap. Required Skills & Experience: 7+ years of hands-on experience in ServiceNow development and administration. Strong experience in core ITSM modules and ITOM components like Discovery, CMDB, Event Management, Orchestration, and Service Mapping. Proficient in JavaScript, Glide API, and Flow Designer. Deep understanding of CMDB structure, data models, and dependency mapping. Experience working with MID Servers, credentials management, and probes/sensors. Expertise in building custom applications and configuring portal widgets (Service Portal). Solid knowledge of Access Control Rules (ACLs), UI Policies, and Data Policies. Experience with version upgrades, clone management, and patching activities. Familiarity with Agile/Scrum development practices. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) Mandatory Certified Implementation Specialist (CIS) in ITSM or ITOM Preferred Exposure to DevOps, App Engine, or SecOps is a plus Experience working in large enterprise environments is desirable Soft Skills: Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Ability to work both independently and as part of a team Self-motivated with a passion for learning and growing in the ServiceNow ecosystem Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years.

ServiceNow Administrator ((Digital Workplace)2 Platform Administration & Configuration Administer and configure the ServiceNow platform, covering modules like ITSM, ITOM, ITAM, HRSD. This includes developing Business Rules, Client Scripts, Workflows, Service Portal, ESC, Workspaces, NowAssist, and managing user access (ACLs, roles). Perform regular system maintenance, health checks, and performance tuning. Support & Troubleshooting Provide expert ServiceNow support, diagnosing and resolving technical issues, and performing root cause analysis. Collaborate with users and IT teams to troubleshoot integration challenges and guide users on platform functionalities. Upgrades & Enhancements Plan and execute ServiceNow upgrades, patches, and hotfixes, including testing new functionalities. Gather requirements and develop custom applications and modules as needed. Data Management & Reporting Ensure data integrity, manage imports/exports, and create reports, dashboards, and performance analytics to monitor platform usage and identify improvements.

Looking for 6+ Years of exp in Service Now The role would be for configuring and setting up Service-now ITSM application and maintain and support the implementation. This person will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ITSM processes and ServiceNow in a controlled and predictive manner. The general scope of the work for this position is as follows: Understands technical and functional design requirements for ServiceNow Understands the workflow engines Creates workflow and web prototypes for client engagements Designs, codes, and tests technical solutions for ServiceNow implementations Uses Mid server, webservices, email and other relevant technology to integrate tools with ServiceNow. Administer and troubleshoot the deployed instance of ServiceNow. Qualifications 1. Education in IT is preferred 2. The candidate should be trained in ITILv4 foundation certified 3. Service-now trained with prior experience in implementation/support of ServiceNow. 4. Should have 5+ years of experience managing ServiceNow 5. Experience with JavaScript, XML and XSL stylesheets 6. Should have prior experience in integrating tools in ServiceNow or other similar tools using MidServer, webservices, emails. 7. Will to work in a collaborative manner with clients and team, abiding to critical timelines and deliverables 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Applications from people with disabilities are explicitly welcome.

Programming experience with COBOL LE, DB2, JCL, CICS, VSAM, and Online/Batch programming.Programming experience with MQ using CICS/Cobol and Batch/Cobol.Strong background on IBM MQ / IBM WBEExperience with DB2 Stored Procedure a PlusStrong skills in using File Manager and IBM Debug Tool. Knowledge to use change management tool like ENDEVOR is desirable.Knowledge to use CICS analysis and performance tool like TMON is desirable.Knowledge to use DB2 performance tool like BMC MAINVIEW is desirable.Soft skills required are: excellent oral and written communication skills.Experience in the financial sector is desirable but not essential. Mandatory Skills: Application Modernization - Mainframe. Experience: 5-8 Years.

ITSM JD:- Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Service Request Management, Change Management, Knowledge Management or other ITSM modules. Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs, email scripts and workflow run scripts Experience with creating flow designer and custom workflows. Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly. Hands-on Integrations experience with Enterprise suite application Should have working experience in portal development in ServiceNow. Good knowledge on adding multiple pages and adding widgets on the portal in service now Should be able to build custom widgets as per the need for each requirement Experience in building Catalogs, variable sets, Catalog Client scripts, UI Policies, UI Actions, and ACLs. Experience with ServiceNow Orchestration and Integration hub. Programming proficiency in JavaScript, HTML, Ajax, Angular and Jelly scripting Debugging skills along with coding skills is mandatory Experience with extending the ServiceNow schema to custom applications Experience in creating costume applications. Experience in creating a data source, imports and transform maps Experience in using ATF to develop and execute test cases Experience in ServiceNow version upgrades. Experience with MID server and Import Sets Monitor health, environment upgrade/clone, usage, and overall compliance of the application Knowledge in creating reports and dashboards using Performance analytics

We have Immediate Openings on Alteryx for Contract to Hire role for multiple clients. Design and implement operational data quality controlling. Build a 'user friendly' interface, visual workflows, inferential rules, 3rd party data, and other capabilities to drive improvements in measuring the quality of data in various data sources within bank. Qualifications / Required Skills Minimum 3 years of related experience with Alteryx. Certification preferred. Minimum 7 years of experience in IT industry and focus on data. Need understanding of developing Alteryx Macros Need understanding of Alteryx Application creation. Should have experience in Database Data connection. knowledge in workflow performance At least developed/worked in 30 workflows. Core certified in Alteryx. Experience in Scheduling and Triggering workflows in Gallery. Experience in Error handling techniques If you are interested in, please share the update profile with below details. Current CTC Expected CTC Notice Period Total Experience Relevant Experience

ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules ITSM and ITOM, Service Request Management, IntegrationsCustom reporting,Customer Service Management, Service Portal Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules. Skilled in Customer portal / Employee center portal features implementation Hands-on experience in case management workflows Knowledge of usage on AI search / predictive intelligenceGenAI features Handson in latest gen UX / UI features can develop custom and OOB widgets building and configuring mobile apps in Servicenow Integration skills with hands-on rest Api development work Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Primary Skills ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules ITSM and ITOM, Service Request Management, IntegrationsCustom reporting,Customer Service Management, Service Portal Experience with ITSM, Integration and working in an agile environment following agile practices Contribute in all phases of the development lifecycle At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules. Any Certification related to ServiceNow Skilled in Customer portal / Employee center portal features implementation Hands-on experience in case management workflows Knowledge of usage on AI search / predictive intelligenceGenAI features Handson in latest gen UX / UI features Integration skills with hands-on rest Api development work Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Experience developing custom applications within the ServiceNow platform Experience in configuration of ITOM ITBM modulesservice requests portalsservice catalogs etc Experience in ServiceNow customizations including Server and Client ScriptsUI Action workflow administrationdata import etc Experience in set up of ServiceNow integrationLDAP SSO Email etc Experience in gathering requirements and implementing them Experience in writing test cases automated tests in ServiceNow Modify Add Change Forms Fields UI Actions Administrative aspects of ServiceNow would be an added advantage Secondary Skills

Role summary A ServiceNow Performance Analytics (PA) Consultant leverages the platform's PA capabilities to help organizations gain insights into their business processes, make data-driven decisions, and improve operational efficiency. This role involves collaborating with cross-functional teams to implement PA solutions, develop dashboards and reports, and provide ongoing technical expertise and support. Key responsibilities Requirements Gathering and Design: Collaborate with business stakeholders and cross-functional teams to understand their needs, define key performance indicators (KPIs) and metrics, and identify critical business questions that can be answered using data from the ServiceNow platform. Design and develop effective ServiceNow PA applications, dashboards, and reports to visualize and track these KPIs and metrics. Implementation and Technical Expertise: Assist in the implementation and configuration of ServiceNow PA solutions, including data sources, indicators, breakdowns, and widgets. Provide technical expertise in ServiceNow administration and best practices to ensure optimal performance and functionality of the PA solution. Data Analysis and Reporting: Develop and implement performance metrics and dashboards to track progress and communicate results to stakeholders at various levels, including senior management. Provide real-time visibility into data, including trend analysis, drill-down capabilities, and predictive forecasts to enhance decision-making. Desired skills (Good to have) Experience in ServiceNow administration, including UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACLs, Import Sets, Transform Maps and Update Sets. Proficiency in JavaScript, Glide scripting, REST/SOAP APIs, and ServiceNow integration methods.

We are seeking a highly skilled **ServiceNow developer** for a 2 days WFO contract position, supporting Global teams in a flexible IST timezone. ### Key Responsibilities: The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. ### Requirements: * **3+ years of support/implementation experience on ServiceNow Experience on Service portal will be an advantage. ITIL/ServiceNow certifications will be an added advantage. Set up standards for quality control, measure and report performance against those standards Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web-based development languages; specifically, JavaScript, Ajax Exposure of ITSM Framework and ITIL, ITOM, HRSD, ITAM, GRC

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Workday Prism Analytics Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Mandatory to have Mandatory Skill Related certification15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional design solutions. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead design discussions and provide innovative solutions- Conduct regular reviews to ensure project alignment with business goals Professional & Technical Skills: -- Must Have Skills: Proficiency in Workday Prism Analytics, Workday Reporting Mandatory Skill Related certification-Experience in building PDS, DDS and complex reports within Workday.-Strong understanding of Workday data sources and reporting frameworks (Workday Report Writer, Composite Reports, Worksheets, etc.) Experience building reports and analytics in Workday, including use of Prism AnalyticsExperience with Workday Report Writer, Composite Reports and Discovery BoardsFamiliarity with data modelling concepts and transforming large datasets for analysis Experience in at least one end-to-end Workday implementation or Prism Analytics deployment Additional Information:- The candidate should have a minimum of 7.5 years of experience in Workday Prism Analytics- This position is based at our Bengaluru office- A Mandatory Skill Related certification is required Qualification Mandatory to have Mandatory Skill Related certification15 years full time education