Service Now Developer

LOOKING FOR CANDIDATES WHO CAN WORK ON CONTRACT.

PLEASE APPLY WISELY

Job Title: Service Now Developer 6+ years

Experience- 6+years

Timing- 11 AM to 8:30 PM

Location: Remote 1-2 days in a month, any location Indore, Hyderabad, Chennai, Bangalore, Pune, Gurgaon, Noida

Preferred Key-Skills:

6+ years’ experience of overall service management with a strong working knowledge of various ServiceNow applications such as Incident Management, Problem Management, Change Management, Asset Management, and Service Catalog/Service Request

Develop/administer/customize various modules within ServiceNow.

Experienced in working on standalone and multidomain instances.

Significant experience in ITBM Configuration and Administration Development, Customization, Migration, Upgrade, and version standardization of ServiceNow Experience, developing and customizing core

Working knowledge of CMDB/ CSDM modules along with Asset Management.

Facilitate Change Advisory Board meetings.

Support end-user assistance requests.

Process Incident and routine work request (RITM) tickets assigned to the department.

Other duties as assigned.

Excellent oral and written communication skills.

Working knowledge of ITBM applications such as Ideation, Demand, PPM, and Resource Management.

Interact with internal customers to scope and build out new and existing workflows that adhere to best practices.

Data analysis.

Administration of Service Catalog.

Facilitate/administer/support Change tickets.

Audit Change tickets with respect to Change Management program policies.

ServiceNow Systems Administrator Certification

ServiceNow Systems Developer Certification

Working knowledge of Agile

Create Incident template forms.

Develop and analyze reports, dashboard views.

Roles & Responsibility:

Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.

Can break down the requirements, develop and demo the dashboards and reports to end user/clients

Work with clients/ end users to understand their tasks and work on them within the SLA.

Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades to certify all applications for use after the upgrade.

Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow.

Create and maintain system design and operations documentation.

Strength in building and maintaining the client relationship.

Strong ability to prioritize a multitude of client requests and requirements.

Well-organized self-starter and strong ability to work remotely in a self-directed capacity across multiple engagements.

BGV READY

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