6521 Service Management Jobs - Page 43

We are looking for a skilled Assistant Manager to join our team in the Hotels & Restaurants industry, specifically with Fairmont. The ideal candidate will have 5-12 years of experience and a strong background in managing teams and delivering exceptional customer service. Roles and Responsibility Manage and supervise a team of hospitality professionals to ensure excellent customer service. Develop and implement strategies to enhance customer satisfaction and loyalty. Coordinate with various departments to ensure seamless operations and high-quality service delivery. Analyze customer feedback and implement changes to improve overall guest experience. Train and mentor team members to enhance th...

Business Development & Operations Heading the Regional Service and Parts function Monitor and handhold dealer green field project establishment activity in coordination with DD, Sales and Service CFT ,so as to ensure desired infrastructure with all CI norms for providing industry best customer service experience. Implement and maintain Aftersales service standards across network. Conduct annual Standard and Service Core Process audit Ensuring level of customer satisfaction provided by the network. Enhance and monitor quality and timely provision of customer services Manpower recruitment and training at the dealerships Formulate and implement customer retention strategies Manage customer and ...

Business Development & Operations Heading the Regional Service and Parts function Monitor and handhold dealer green field project establishment activity in coordination with DD, Sales and Service CFT ,so as to ensure desired infrastructure with all CI norms for providing industry best customer service experience. Implement and maintain Aftersales service standards across network. Conduct annual Standard and Service Core Process audit Ensuring level of customer satisfaction provided by the network. Enhance and monitor quality and timely provision of customer services Manpower recruitment and training at the dealerships Formulate and implement customer retention strategies Manage customer and ...

Role Overview: As the Managed Services SDM Team Leader at UnifyCX, you will play a crucial role in leading and mentoring the Service Managers in India. Your responsibilities will include overseeing the Managed Services SDM team, providing guidance and support, managing communication and engagement, and ensuring high performance standards are met. Additionally, you will be responsible for managing resource utilization, maintaining strong relationships with strategic customers, analyzing customer data, and collaborating with cross-functional teams to drive customer success initiatives. Key Responsibilities: - Lead and mentor the Service Managers in India, providing guidance and support to ensu...

Role Overview: As a Service Engineer, your primary responsibility will be to analyze technical complaints of vehicles in the field and rectify defects in vehicles and overhaul aggregates. You will also be responsible for maintaining and handling internet-based warranty services. Furthermore, you will play a crucial role in ensuring the implementation of service processes at channel partners and developing a secondary channel. Your feedback on the company's and competitors" products will be essential in improving service quality. Additionally, you will be involved in training service managers and working out special service support for strategic customers. It will be your duty to ensure the e...

Key Responsibilities: Responsible for overall region/area for customer satisfaction Handle corporate customer queries related to Acer products through phone, email, and chat Provide clear, accurate, and timely solutions to customer support issues Manage ASPs responsibly to handle customer issues and complaints, ensuring timely resolution Collaborate with the technical support and service teams to resolve more complex issues, ensuring customer satisfaction at all levels Qualifications: Bachelor's in Computer Science or a related field Technical knowledge of IT hardware Previous experience in a customer service or support role, preferably in the IT hardware industry Strong communication skills...

Role Overview: As a General Manager for the Honda Showroom and Service Center in Cuttack, your main responsibility will be to oversee the daily operations, drive sales, ensure customer satisfaction, and efficiently manage the service department. You will play a crucial role in maintaining smooth business operations and implementing strategies to increase sales and customer retention. Key Responsibilities: - Oversee the daily operations of the showroom and service center to ensure efficiency. - Develop and implement strategies to enhance sales and customer retention. - Lead and manage a team of sales executives, service advisors, and technicians. - Maintain high standards of customer service ...

Role Overview: As a Workplace Service Delivery Associate Manager, your main responsibility will be to plan and manage workplace operations for a specific geography or location. You will be required to deploy changes to global policies, operating models, and practices, manage operating and capital budgets, and ensure that workplace business operations meet or exceed service level requirements and corporate standards. Additionally, you will need to collaborate with the Environment Lead and their support team to ensure operational activities related to environmental requirements are completed and leverage tools to enhance the quality of services provided. Key Responsibilities: - Plan and manage...

Role Overview: As a SM Service Quality Assurance consultant at Ernst And Young LLP, part of the Service Management team, you will play a major role in delivering EY's strategic initiatives through continuous improvement. Your focus will be on portfolio operational stability, building a continual improvement culture, operational standardization, and optimization of business processes. Your expertise will be crucial in identifying existing problems within portfolios and driving efficiency by mentoring stakeholders towards creating value, promoting growth, and stability. Key Responsibilities: - Manage end-to-end service management activities for the portfolio and meet defined SLA/KPI/performanc...

Role Overview: You will be responsible for managing the service department and handling customer service interactions, reports, and repairs. Your duties will include providing high-quality customer service, building strong customer relationships, and overseeing the service team members. It is essential to maintain a thorough understanding of industry standards, company products, and services. Key Responsibilities: - Provide the highest level of customer service - Develop lasting customer relationships - Manage the service team members effectively - Maintain a strong working knowledge of industry standards and practices - Demonstrate a sales-minded attitude - Exhibit excellent leadership skil...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applicatio...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Critical Incident Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the ...

Role Overview We are seeking a highly skilled and experienced ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have a strong background in ITSM Pro , CMDB/CSDM deployment and transformation , and ServiceNow integrations , with a proven track record of delivering scalable and efficient ServiceNow architectures. Key Responsibilities Lead the architectural design and implementation of ServiceNow solutions, ensuring alignment with enterprise standards and best practices. Drive the deployment and transformation of CMDB and CSDM models to support service visibility and operational excellence. Architect ...

Location: Bengaluru Designation: Senior Consultant Consulting Enterprise Technology and Performance: Finance Transformation JIRA Admin The team Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth . Learn more about ET&P Your work profile As a Consultant in our Advisory for Program Management Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Job description for Lead Atlassian/Jira Administrator Key responsibilities Atlassian Suite Administration: Administer and configure Jira, Jira Servic...

Location: Bengaluru Designation: Senior Consultant Consulting Technology and Transformation - ET&P: ServiceNow ServiceNow Developer (ITSM/ITOM/HRSD/GRC/ITAM) What impact will you make Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you ll find unrivaled opportunities to succeed and realize your full potential. Deloitte is where you ll find unrivaled opportunities to succeed and realize your full potential. The Team Enterprise Technology and Performance is a Service Area comprising of Consulting professionals providing various serv...

Location: Hyderabad Designation: Senior Consultant Consulting Technology and Transformation - ET&P: ServiceNow ServiceNow Developer (ITSM/ITOM/HRSD/GRC/ITAM) What impact will you make Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you ll find unrivaled opportunities to succeed and realize your full potential. Deloitte is where you ll find unrivaled opportunities to succeed and realize your full potential. The Team Enterprise Technology and Performance is a Service Area comprising of Consulting professionals providing various serv...

About the Role Key Responsibilities Establish and maintain enterprise-wide learning frameworks, standards, and guidelines. Collaborate with senior stakeholders to align learning initiatives with strategic business goals. Balance enterprise needs with functional-specific requirements across global teams. Lead global program and project management for learning initiatives. Communicate regular updates on learning products and services to teams and business leaders. Support the Chief Learning Officer and team in board presentations and meetings. Report on learning impact and value measurement to demonstrate business outcomes. Influence and engage a globally dispersed community of learning and sk...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Critical Incident Management Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infrastructure service man...

Job Profile: Service Engineer (DC) Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing customer feedback. Monitoring equipment and machinery performance and developing preventative maintenance measures. Conducting quality assurance and safety checks on all equipment. Monitoring Inventory and reordering materials when needed. Writing reports and presenting findings to Managers and Supervisors on a regular basis. Service Engineer (DC) Requirements: 1. Knowledge of Single Ph...

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasiz...

SUMMARY Job Role: Service Desk Management (French Language) Location: Gurgaon Experience: The ideal candidate should possess at least 2 years of relevant experience in Service Desk Management, French Language Summary: We are seeking an Application Tech Support Practitioner to serve as the primary liaison between our clients and the system or application. The role requires exceptional communication skills and a commitment to maintaining the functionality of our top-tier systems. The successful candidate will be adept at accurately defining client issues and devising effective resolutions based on comprehensive product knowledge. Roles & Responsibilities: Independently perform and evolve into ...

Application Deadline: 31 October 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It's an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we're on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We're not here to simply provide IT services. We're technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to WOW our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW im...

As an AVP - Procurement Operations at Barclays, you will play a crucial role in driving innovation and excellence in the digital landscape. Your responsibilities will include: - Delivering major global system and platform changes for multinationals of similar scale and complexity. - Working with systems like Process Unity, COUPA, and SAP. - Handling RCSA, Audits, Governance, and Service Management. - Leading and managing teams effectively. - Implementing Quality Controls & Transactional Monitoring. - Utilizing your accounting background for Procurement Risk Management and Quality Controls. - Demonstrating advanced proficiency in MS Excel, MS Access, and PowerPoint. - Having a deep understand...

Role Overview: As a member of the CRI team, you will play a crucial role in effectively leading, motivating, and developing the service team across the country. Your responsibilities will include creating, developing, and managing the service network, enhancing service processes and practices to industry standards, providing technical knowledge tools to the marketing team, and overseeing team members" performance. You will also be responsible for budgeting and controlling service expenses, product complaint analysis, defective management, repairing efficiency, and customer feedback and satisfaction. Extensive travel across the country will be required as part of this role. Key Responsibiliti...