4281 Service Management Jobs - Page 46

The incumbent will be executing period end accounting activities in SAP (R/3) & SAP (FC) Reporting activities performed during closing book and consolidation of financial results along with other financial reporting Maintaining necessary GL adjustments and notifying business based on review of trial balances by operating companies Maintaining finalization of GL trial balance Performing post closure activities Preparing financial reports based on policy , procedures or audit requirements Preparing schedules for statutory, internal Audits and interacting with auditors. Resolve client queries and root cause analysis. Participating in continuous improvement projects within Shared services. Carry...

Receiving queries from vendors and employees and accordingly resolving it themselves or routing it to the right person in the AP team for resolution. Queries may be related to all the three areas (AP, Payments Processing, Times & Expenses) Ensure that overall delivery of services to Opcos meets or exceeds agreed KPIs and SLAs defined between Operating Companies and BSC and is within a strong internal control framework. Collaborate with the Service Management team to understand and effectively implement SLA. Ensure that Internal Customer and Supplier issues are dealt with in accordance with the escalation process and push back where this is not the case; Desired candidate profile: German lang...

The Associate within SES will have to work in coordination with the staff in the department and with the team to ensure all the day to day activities are performed within the agreed SLAs . The Associate will also be responsible to work alongside co-Associates, AVP and VPs to address and escalate all risk and operational issues. Responsible for ensuring that day to day controls are being followed and any risks, issues are escalated and reported on a timely manner. Other responsibilities include cross -Regulatory reporting, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate reporting within the given time...

Hello, We are looking for Configuration Manager Job Position : Configuration Manager Experience Required : 4+ Years. Location : Hyderabad Technical Skill Requirements : Service Management, Configuration Management, CMDB Administration, ITIL, ITSM Tools "Configuration Manager is responsible for the design, governance, and ongoing maintenance of the Configuration Management Database (CMDB). This role ensures that the CMDB acts as a single source of truth for all Configuration Items (CIs) and supports key IT Service Management (ITSM) processes such as Incident, Problem, Change, and Release Management. The individual will drive CMDB governance, accuracy, and adoption across IT functions, ensurin...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of HR operations. You will leverage your expertise to solve specific problems related to Comp & Benefits, WDM and Payroll. You will manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team, motivate team members, assess performance, provide help to management (including hiring and training), and keep management updated on team performance. You will also communicate concerns and polici...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availabil...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of HR operations. You will leverage your expertise to solve specific problems related to Comp & Benefits, WDM and Payroll. You will manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team, motivate team members, assess performance, provide help to management (including hiring and training), and keep management updated on team performance. You will also communicate concerns and polici...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An in...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An instit...

About The Role Skill required: Business Reporting & Governance - Reporting Analytics Designation: Service Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational inf...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Service Management. Your typical day will involve collaborating with stakeholders to gather requirem...

About The Role Job Title:Senior Manager S&C GN/Software & Platforms (Data Center Transformation) Management Level: 06 Senior Manager Locations: Gurugram / Bangalore / Mumbai / Hyderabad Overview Accenture is looking for a seasoned and visionary Senior Manager to strengthen our Data Center Strategy & Consulting practice . This is a unique opportunity to lead strategic engagements that shape the future of data infrastructure, while working at the forefront of digital transformation for global clients. As part of the Management Consulting team, youll define Accentures point of view on data center services, drive client engagements, lead delivery, and help grow a high-performing consulting pract...

About The Role Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will develop and implement automation process controls, design specifications, and engineer configurations. Utilizing industry design practices and auto...

Role Overview: The Cloud Operations Tools Engineer at Skyhigh Security will be responsible for the administration, customization, and optimization of Atlassian tools, primarily Jira and Confluence, with a strong focus on Jira Service Management (JSM). This role involves working closely with cross-functional teams to enhance workflows, automate processes, and ensure seamless integration with other tools and systems. This position is part of the growing Skyhigh Security Tech Ops team, playing a crucial role in improving operational efficiency and scalability. Key Responsibilities: Administer, configure, and maintain Atlassian Jira, Jira Service Management (JSM), and Confluence. Design and impl...

6-8 years of experience in a similar operations function within a high availability (HA), 24x7, mission critical operations environment Experience with Jira, Confluence and Service Now Knowledge of incident analysis practices System administration experience on both Linux and Windows servers Experience administering Server Infrastructure & instances, and network infrastructure (switches, routers, firewalls, etc.) Experience creating and maintaining Operational Reports Experience in a similar operations function within a high availability (HA), 24x7, mission critical operations environment. Bachelor s degree in computer science or a related technology field or equivalent experience Superior v...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, which drives us beyond generational gaps and disruptions of the future. We are currently seeking experienced LIMS Professionals in the following areas: **Experience required:** 6+ years. Our Digital Service Line is seeking industry-leading seasoned "Sr. Consultant-Labw...

We are seeking a detail-oriented Service Manager to oversee our service department and manage customer service interactions, reports, and repairs. Your responsibilities will include delivering exceptional customer service, cultivating long-term customer relationships, and supervising the service team. It is crucial for you to possess a solid understanding of industry standards, company products, and services. To excel in this role, you must demonstrate a sales-oriented mindset and exceptional leadership qualities. Building and nurturing positive relationships with customers and external vendors is essential. This is a full-time, permanent position with the following benefits: - Cell phone re...

Do you want to be a part of a multi-billion-dollar organization that is rapidly growing and is responsible for 200M MAU and exabytes of customer data in the cloud at high performance and scale Do you want to work on technically challenging problems on the cloud in a full-stack environment, with an opportunity to influence the roadmap and vision of not only your team but your partner teams as well If so, come join the OneDrive-SharePoint (ODSP) team as part of Office M365 ecosystem in Noida! SharePoint helps millions of people work better together and empowers the biggest companies in the world to solve mission critical problems. We create global scale services to store, secure and manage som...

We are a technology-led healthcare solutions provider with a purpose to enable healthcare organizations to be future-ready. Indegene offers accelerated global growth opportunities for individuals who are bold, industrious, and nimble. At Indegene, you will experience a unique career journey that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. If you are looking to kickstart your career, the first few years are crucial in shaping your professional journey. Indegene promises a differentiated career experience where you will work at the intersection of healthcare and technology and be mentored by industry experts. Join us on a global fast-track care...

You will be responsible for managing the service department at sk universe pvt ltd, located in Faridabad. Your primary duties will include overseeing the performance of the service team, coordinating service operations, implementing service policies, supervising service projects, and conducting performance evaluations. It will be your responsibility to ensure customer satisfaction by liaising with clients, addressing their needs and concerns, and maintaining high service standards. To excel in this role, you should have experience in service management and team supervision, as well as a strong knowledge of service operations and project management. Excellent customer service skills, the abil...

As an experienced professional in IT Service Management, you will be responsible for leading ITSM customer working groups to gather enhancement requirements for existing ServiceNow tools and processes. Your role will involve direct interaction with customers and collaboration with both onshore and offshore development teams to identify areas for process and tooling improvement. You will play a key role in defining and assessing gaps, creating functional specifications for target state processes, and working closely with development teams throughout all project phases. Additionally, you will be required to develop test strategies, actively participate in the testing phase, and coordinate user...

Are you passionate about IT and experienced in software development techniques, operations management, and convinced by the business added value of digitalization in the ERP domain Airbus has embarked on its digital journey with the objective of transforming the company and preparing it for the future. As a Senior Group Manager - ERP CoE Platform in Digital at Airbus" Bangalore, India location, you will play a crucial role in this transformation. In this role, you will be responsible for the day-to-day management of the ERP CoE Platform within the Digital Global In-house Center (GIC). Collaboration with global Airbus teams will be essential for success in this position. The ERP CoE Platform ...

Responsibilities: * Collaborate with stakeholders on LED TV service development * Manage service & operations * Ensure customer satisfaction through effective problem solving FOR(Karnataka,Kerala,Tamilnadu). HANDLING