6521 Service Management Jobs - Page 47

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors th...

Location - PAN Indi WO Value - 68k Technical Specialist ITSM Must have experience in ITSM, Integrations, support and operations activities Must have experience in code and update set migrations and deployment activities Responsible for working on the module design, giving technical inputs to custom configurations Strong predisposition to achieve functionality with minimal customization ServiceNow configuration, Knowledge Management, IT portal customizations, JavaScript, SNOW Integration to 3rd party applications, Inbound modules Understand integration and dataflow diagrams, and designing the APIs that can be a point of stability to reconfigurations Good in problem analysis and RCA/ RITM/SLA ...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tool...

Detailed J Experince - 7year MIM exp mandatory - 5 years Locationa - Chennai Rates including mark up - 120K/M Experience: Minimum 5 years of experience in Major Incident Management, with a strong preference for candidates who have worked in the banking or financial services domain. Certifications: ITIL certification (v4 Foundation or higher) with clear understanding of IT service management practices Technical Proficiency Deep understanding of infrastructure, applications, networks, and incident management tools (e.g. ServiceNow). Candidates should be adept at troubleshooting complex technical issues and coordinating with cross-functional teams. Communication Skills Highly articulate, with t...

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors th...

Job Summary: The Service Engineer (Service Manager) will be responsible for providing technical support, diagnostics, repairs, and maintenance for a wide range of professional audio equipment, such as speakers, amplifiers, microphones, mixers, and more. The role also includes assisting with installations, performing quality checks, managing spare parts, and supporting customers in both service centre and field settings. Key Responsibilities: Technical Support: Troubleshoot and resolve audio issues, set up and optimize systems. Repairs & Maintenance: Repair audio equipment, replace components, and maintain detailed logs. Installation & Setup: Assist in installing and calibrating audio systems...

About the role The purpose of the role is to lead the solution design and delivery for RA IT projects and releases based on project portfolio for RA IT domain. Design and deploy Systems in the RA IT domain which meet Business requirements. Collaborate with Business Users and Admins on future and current demand. Ensure development runs smoothly, drive continuous process improvement, collaborate with various teams along the solution delivery value chain. Interact with all relevant stakeholders to ensure successful solution delivery with standard designs in line with industry best practices. Your responsibilities include but are not limited to Lead the Solution Design, Delivery and Release Mana...

Role Purpose: Responsible for managing IT service delivery for one or more SAP platforms / services. Responsibilities includes: Service Management: Manage the total scope of IT delivery (Cost, Quality and Time) Relationship Management: Maintain good relationship with Syngenta Stakeholders Supplier Management: Manage and build sustainable relationships with Strategic Partners Driving KPI s for the service with Vendors. Scope (Key Accountabilities) Should have knowledge on business process and its mapping in SAP for anyone of the area - Finance, Procurement or Manufacturing Should have good knowledge on SAP Applications like ECC, APO, BW, MDM along with Integrations - SAP PO, BODS, SAP HCI Sho...

Location/s: Bengaluru Relocation supported: Not supported, but internal applications are welcome Working closely with the 4th line Productivity Applications team, you will help to resolve incidents, problems and assist with implementing change. This role will be based in one of our Global IT Operations Centre based in either India or United Kingdom. The Productivity Applications Team play a pivotal role in ensuring that our applications perform to a high level while adhering to Mott MacDonalds policies and procedures. Key duties and responsibilities include: Provide support to Productivity Applications team. Deliver an outstanding customer experience by focussing on our employees needs and p...

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hote...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the ficial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restauran...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environmen...

Embark on a transformative journey as a AVP - BM Support at Barclays, where youll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key critical skills required for this role include: Support the Senior Business Manager in delivering the day-to-day agenda for the AE. Act as SME and own...

We are looking for a highly skilled and experienced IT professional to join our team as an Assistant Manager-IT in the hospitality industry. The ideal candidate will have 2-5 years of experience in managing IT operations, preferably in a hospitality setting. Roles and Responsibility Manage and maintain the company's IT infrastructure, including hardware, software, and networks. Develop and implement effective IT strategies to enhance operational efficiency and customer satisfaction. Collaborate with cross-functional teams to identify and prioritize IT needs. Provide technical support and training to employees on various IT systems and applications. Analyze and resolve complex technical issue...

Your role Manage and coordinate the lifecycle of standard, emergency, and normal changes. Review change requests for completeness, risk, and impact before CAB (Change Advisory Board) meetings. Schedule and communicate approved changes to relevant stakeholders. Ensure adherence to change management policies and SLAs. Maintain accurate records in ITSM tools (e.g., ServiceNow, BMC Remedy). Assist in post-implementation reviews and document lessons learned. Support audits and compliance reporting related to change activities. Your profile 4 - 12 years experience as Change manager Strong understanding of ITIL Change Management processes. Hands-on experience with ITSM tools like ServiceNow, BMC Re...

POSITION OVERVIEW : This position will ensure execution of sales strategy for assigned area, to achieve both qualitative and quantitative targets for services sales of transformers in a profitable way. Revenue generation in Servicing vertical (Sale-Services, Customer received property at HPS works.) for all type of transformers for Asia Pacific and African regions. JOB RESPONSIBILITIES : To meet the defined sale targets on monthly basis. To adopt HPS culture of Health & Safety, Integrity and Good Compliance. To work within the company rules & guidelines and ensuring resolutions of customer issues by coordinating with various teams within the organization. To coordinate with servicing team on...

Position Overview: As a Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the GBS support needs. Key Responsibilities: Configure and customise the JSM based on organizational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage chang...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management, Service Desk Voice Support Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or ap...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Infrastructure Service Management Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve overseeing the...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Infrastructure Service Management Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Job Summary :The Service Request Manager is responsible for overseeing the end-to-end lifecycle of service requests raised by internal or external customers. This role ensures timely, accurate, and efficient fulfillment of service requests while maintaining high customer satisfaction and compliance wit...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructur...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary We are seeking a detail-oriented and proactive Incident Manager with strong expertise in Incident Management and a secondary focus on Problem Management. ...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting t...