4281 Service Management Jobs - Page 48

Responsibilities: Service Operations Management: Oversee end-to-end service operations across Telangana for BLDC Kuhl Fans. Ensure timely resolution of customer complaints and service requests. Monitor service KPIs and drive continuous improvement. Team Leadership: Manage and mentor a team of service engineers, technicians, and service partners. Conduct regular training and skill development programs. Customer Satisfaction: Maintain high levels of customer satisfaction through proactive service delivery. Handle escalations and ensure prompt resolution. Vendor & Partner Coordination: Manage third-party service partners and ensure adherence to service standards. Conduct audits and performance ...

Gather requirements, design, and build features to enhance application traffic routing for multiple platform teams. Work closely with Coupang s domain teams to implement simple solutions for complex infrastructure problems, ensuring scalability, reliability, and efficiency. Lead full stack development projects using Istio, Envoy, JAVA, AWS, Kafka, Kubernetes, gRPC, and service mesh. Take ownership of Identity and Access platforms, iterating rapidly and collaborating with a small, talented team. Write back-end APIs using REST/GraphQL/Hibernate with Spring-boot and Python frameworks. Architect workload and service management infrastructure, developing critical infrastructure components. Decomp...

Sprinklr Solutions Pvt Ltd is looking for Lead, Managed Services Consultant to join our dynamic team and embark on a rewarding career journey Undertake short-term or long-term projects to address a variety of issues and needs Meet with management or appropriate staff to understand their requirements Use interviews, surveys etc. to collect necessary data Conduct situational and data analysis to identify and understand a problem or issue Present and explain findings to appropriate executives Provide advice or suggestions for improvement according to objectives Formulate plans to implement recommendations and overcome objections Arrange for or provide training to people affected by change Evalu...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you Job Purpose Differentiated Customer Experiences Leading through Service Key Accountabilities Embed service culture for all customer touchpoints particularly complaint resolution...

Join us as an ETL-AWS Tech Lead at Barclays , where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions. To be successful as an ETL-AWS Tech Lead , you should have experience with: Experience with AWS Infrastructure including Glue, S3, IAM and Security, CloudWatch, and CloudFormation. Working knowledge of ETL solution design. Experience with PySpark-based ETL jobs, dynamic frames, job optimization, and Lambda utilities. Skills in Infrastructure as Code deployment...

About The Role Skill required: Order to Cash - Service Desk Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Portuguese - Proficient What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and ...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance ...

About The Role Project Role : Delivery Operations Representative Project Role Description : Deliver or support delivery of contracts and programs. Assign and manage work assignments of contract team. Manage service delivery quality and cost. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Operations Representative, you will be responsible for assigning and managing work assignments within the delivery team. Your typical day will involve driving people management activities, ensuring that service delivery quality is maintained, and managing...

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : ServiceNow IT Service Management Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your typical day will involve collaborating with team members to perform maintenance and enhancements, ensuring that...

About The Role Project Role : Test Automation Lead Project Role Description : Lead the transformation of testing into a continuous and efficient end-to-end quality engineering function through the use of quality processes, tools, and methodologies significantly improving control, accuracy and integrity. Evolve more predictive and intelligent testing approaches based on automation and innovative testing products and solutions. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Test Automation Lead, you will lead the transformation of testing into a contin...

1. Supervise and lead Service execution at site like Preventive Maintenance, AMC, E&C, Overhaudling, Modification, etc of EOT Cranes, 2. Timely rendering Services, Installation and Commissioning of Cranes, 3. Executing Retrofitting, Overhauling, Modification work 4. Manage and coordinate the sales and dispatch of spare parts to support service operations. 5. Lead and manage on-site teams comprising fitters, welders, and electricians across various project locations. 6.Maintain high levels of customer satisfaction through prompt service delivery, technical support, and effective communication. 7. Undertake extensive travel to customer sites to oversee service operations, address technical con...

We are seeking a highly skilled Senior ServiceNow Developer with 8+ years of experience to join our dynamic Technology Implementation team. The candidate will be responsible for designing, developing, and implementing complex ServiceNow solutions across various modules, including Customer Service Management (CSM), IT Service Management (ITSM), and Field Service Management (FSM). The role involves customizing and configuring ServiceNow applications, developing scripts and integrations, troubleshooting technical issues, and ensuring operational efficiency. Experience with HAM/SAM Pro, ServiceNow REST API, and Agile methodologies is a plus. Strong communication, problem-solving skills, and the ...

Technical background, Strong English verbal and written communication, Smart and Goodlooking, Strong leadership. Strong Product Knowledge, expertise in building and maintaining strong customer relationships, adept problem-solving, Team Management. Only automobile Industry (Car Sales & Service / Workshop) employees are required.

Key Responsibilities: 1. Manage and maintain IT infrastructure, including hardware, software, and network systems. 2. Ensure the smooth operation of computer systems, and troubleshoot issues as they arise. 3. Provide technical support to users, either in person or via phone/email. 4. Develop and implement IT policies and procedures to ensure the security and integrity of our systems. 5. Conduct regular system backups and ensure that all data is securely stored. 6. Stay up to date with the latest IT trends and technologies, and make recommendations for improvements to our systems. 7. Collaborate with other departments to ensure that IT systems meet business needs. 8. Manage IT budgets and ens...

Zonal Service Manager - Printing/Industrial Products/Office Automation Industries Core Responsibilities: Service Management: Achieve service targets and budgets, maintain printer-to-engineer ratio, and reduce breakdown calls. Monitor breakdown calls and prioritize responses, ensuring low resolution times. Adhere to installation standards and provide timely AMC/spare quotes. People Development: Provide technical guidance to the team and identify training needs. Ensure team compliance with customer safety norms and conduct technical briefings regularly. General Management: Optimize travel costs, manage spares inventory, and implement preventive maintenance schedules. Ensure timely submission o...

About the Opportunity Job Type: Permanent Application Deadline: 30 September 2025 Title Service Delivery Manager Department Enterprise Infrastructure Services LocationTBC Reports To TBD Level6 We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this By working together - and supporting each other - all over the world. So, join our Enterprise Infrastructure Team and feel like you're part of something bigger. Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, ...

We re excited to invite an Azure-certified professional to join our dynamic and collaborative team. As an IT Analyst Azure Expert , you will play a crucial role in delivering high-quality Level 2 product support, ensuring seamless customer onboarding, and executing platform service installations. This position is ideal for someone who combines strong technical proficiency with a proactive and customer-first mindset. What will you do in RamSoft Provide L2 product support for Azure-based services and internal platforms. Handle customer onboarding requests, ensuring smooth and timely setup. Perform Platform Service (PS) installations , configurations, and updates. Collaborate with cross-functio...

Educational Requirements Bachelor of Engineering Service Line Quality Responsibilities Platform Development and Management1. Design, develop, and maintain Internal Developer Platform (IDP) tools, ensuring they meet the needs of engineering teams. Build and enhance self-service capabilities such as resource provisioning, CI/CD pipelines, and service management within the platform. Integrate multiple tools and services (e.g., Git, Jenkins, Kubernetes, Helm, etc.) into a unified developer experience. Ensure platform tools are highly scalable, available, and meet security and performance standards. Preferred Skills: Foundational->Development process generic->Platform Engineering process

Mandatory for All types of Ars "We are looking for the following skills: Data Analytics and Visualization Background Strong SQL coding knowledge Experience / Familiarity in Data Analytics tool like Tableau, PowerBI, Google Analytics, etc Preferably knows or has worked in an IT Service Management environment (not required but an advantage)"

As a Senior Service Management Consultant at Capgemini, you will have the opportunity to utilize your 9-10 years of service management experience to make a significant impact. With your ITIL v3 certification, including foundation as a minimum and preferably manager or expert level, you will play a crucial role in ensuring effective communication with clients and internal team members. Your key responsibilities will include designing, developing, and implementing ITIL aligned processes while demonstrating strong verbal and writing skills. You will be proficient in using service management tools such as BMC's IT Service Management (ITSM, Remedy) and possess excellent time management skills to ...

The Workplace Service Delivery Associate Manager will be responsible for planning and managing workplace operations for a specific geography or location. This includes deploying changes to global policies, managing operating and capital budgets, ensuring operational activities meet service level requirements, and collaborating on environmental requirements. The ideal candidate must possess strategic facilities management skills, with good-to-have skills in cloud and AI. The Associate Manager - Workplace Operations will be based in Coimbatore and should have experience in team management, stakeholder management, analytical skills, budget management, service management, and vendor management. ...

The Oracle APEX Developer will provide highly technical expertise in the use of Apex and database features. You will manage the development of Oracle APEX projects, lead the implementation of formal source code version control using a tool such as Subversion (SVN), and support the adoption of an agile methodology such as Scrum. You will define file organization, indexing methods, and security procedures for specific user applications, as well as design software tools and subsystems to support software reuse and domain analyses and manage their implementation. Additionally, you will estimate software development costs and schedule, review existing programs, assist in making refinements, reduc...

The role at QuickFly Technologies is a full-time on-site position based in Dindigul. As part of the team, you will be responsible for managing day-to-day tasks associated with providing technology solutions and services. Your main duties will include working closely with clients, troubleshooting technical issues, implementing innovative solutions, and ensuring smooth operations. It is crucial to foster a collaborative environment and stay updated with industry trends and advancements. To excel in this role, you should have experience in technical troubleshooting, technology implementation, and service management. Strong communication skills are essential to effectively interact with clients ...

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role We are seeking a qualified candidate for the position of a Consultant with experience on ServiceNOW specifically on CSM/FSM modules. In this role you will play a key role in Delivery of consulting services to install, configure, and ...