4243 Service Management Jobs - Page 44

Join us as a Service Delivery Manager Advance your career in our diverse and collaborative service management team You ll play a crucial role supporting and driving service stability for our customers You can expect great personal development, recognition for your expertise and our full support in helping you realise your potential Were offering this role at vice president level What youll do As our Service Delivery Manager, you ll contribute to an outstanding customer experience by driving service stability for critical technology services. Day to day, you ll be: Managing, prioritising and scheduling in-bound work requests and delegating these to your team Supporting your team to achieve su...

Job Description The Role Technical Lead will be an integral part of Product Management team of Clifford Chance. The role will be responsible for identifying business needs & prioritizing the Epics/Features and ensure timely delivery. The role will also develop the vision and roadmap for various products/solutions of portfolio. Having good knowledge of Lean Agile Framework would be very pivotal in managing stakeholders across the teams including DevOps teams. The role will help to translate product strategy from business into detailed requirements and prototypes. In this role, the incumbent must feel & recognize the empowerment given and help the team to delight customer/end user. This role d...

SBS are recruiting for a Technical Operator to work with our Managed Services team. This is a key service, working within live production environments, and attention to detail, quality and getting things right first time are essential. The Technical Operator role is to provide scheduling and monitoring of automated batch jobs, setting up new schedules and managing changes for our customers normal business activity as well as projects. After an initial training period, due to the nature of the work there is a shift pattern. For UK colleagues , there are 2 shifts working Mon-Fri, UK early shift 07:00 15:30 and day shift 09:30 18:00. There is a night shift working Mon-Sat, Mon-Fri 17:30 01:00 a...

Job_Description":" Responsibilities include: Conduct market research to identify industry trends, market dynamics, and competitive landscape. Monitor market trends, emerging technologies, and customer demands to stay ahead of the curve. Analyse market data and customer insights to identify opportunities for product or service enhancements and market expansion. Provide input and recommendations to the product and service management and development teams based on market analysis. Planning of sales strategies, the positioning in contrast to the competitors, and the demonstration of the business. Preparation of presentations about the products or services with all their values for the usage of t...

Job_Description":" Responsibilities include: Conduct market research to identify industry trends, market dynamics, and competitive landscape. Monitor market trends, emerging technologies, and customer demands to stay ahead of the curve. Analyse market data and customer insights to identify opportunities for product or service enhancements and market expansion. Provide input and recommendations to the product and service management and development teams based on market analysis. Planning of sales strategies, the positioning in contrast to the competitors, and the demonstration of the business. Preparation of presentations about the products or services with all their values for the usage of t...

TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you re working in our four global Home Offices, Distribution Centers or Retail Stores TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family a Fortune 100 company and the world s leading off-price retailer. Job Description: Job Title: Senior Engineer What you will discover Inclusive culture and career growth opportunities Global IT Organization whic...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation, At YASH, were a cluster of the brightest stars working with cutting-edge technologies Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future, We are looking forward to hire Workday Integrations Professionals in the following areas : About The Role Were hiring a Workday Technical Consultant who can roll up their sleeves and dive deep into inte...

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Capturing, analysing and documenting HR business processes using formal analysis techniques Documenting high quality user stories for the product backlog through close collaboration with HR product owners and ServiceNow developers Producing technical documentation and supporting content (training materials, user guides, design documentation, configuration workbooks) Supporting the delivery of ServiceNow based solutions, using out of the box configuration and/or code frameworks e. g. system config, rules and workflow Testing config and code to ensure it meets ...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Role Description Technology underpins our entire business. Our Technology, Data and Innovation (TDI) strategy is focused on strengthening engineering expertise, introducing an agile delivery model, as well as modernizing the bank's IT infrastructure. We continue to invest and build a team of visionary tech talent, providing you with the training, freedom and opportunity to do pioneering work. As an Support Engineer you will support Enterprise Data Services (EDS) Prod environment to satisfy complex and diverse business goals. You will engage and partner with the business whilst working within a broader creative, collaborative and innovative team, with a strong desire to make an impact. Enterp...

The Support Engineer will oversee the technical support and service operations for a company specializing in CCTV systems and related services. This role ensures the delivery of high-quality customer support, maintenance, and technical resolutions. The Support Manager will also collaborate with cross-functional teams to improve customer satisfaction and drive service excellence. Key Responsibilities: Customer Support and Service Management: Lead the support team in handling customer inquiries, complaints, and technical issues related to CCTV systems and services. Ensure timely resolution of service requests, meeting agreed service level agreements (SLAs). Team Leadership and Training: Recrui...

Role Summary: We are seeking an experienced Service Manager to lead and manage the after-sales service operations for plastic processing and packaging machinery. The ideal candidate will possess strong technical expertise, team leadership skills, and the ability to drive customer satisfaction. Key Responsibilities: Oversee installation, commissioning, and servicing of machinery at client sites Lead and guide the service team to ensure timely and efficient support Handle escalated technical issues and provide hands-on troubleshooting when required Coordinate with sales and production teams for seamless client support Maintain service records, generate reports, and analyze performance metrics ...

The incumbent will be executing period end accounting activities in SAP (R/3) & SAP (FC) Reporting activities performed during closing book and consolidation of financial results along with other financial reporting Maintaining necessary GL adjustments and notifying business based on review of trial balances by operating companies Maintaining finalization of GL trial balance Performing post closure activities Preparing financial reports based on policy , procedures or audit requirements Preparing schedules for statutory, internal Audits and interacting with auditors. Resolve client queries and root cause analysis. Participating in continuous improvement projects within Shared services. Carry...

Receiving queries from vendors and employees and accordingly resolving it themselves or routing it to the right person in the AP team for resolution. Queries may be related to all the three areas (AP, Payments Processing, Times & Expenses) Ensure that overall delivery of services to Opcos meets or exceeds agreed KPIs and SLAs defined between Operating Companies and BSC and is within a strong internal control framework. Collaborate with the Service Management team to understand and effectively implement SLA. Ensure that Internal Customer and Supplier issues are dealt with in accordance with the escalation process and push back where this is not the case; Desired candidate profile: German lang...

The Associate within SES will have to work in coordination with the staff in the department and with the team to ensure all the day to day activities are performed within the agreed SLAs . The Associate will also be responsible to work alongside co-Associates, AVP and VPs to address and escalate all risk and operational issues. Responsible for ensuring that day to day controls are being followed and any risks, issues are escalated and reported on a timely manner. Other responsibilities include cross -Regulatory reporting, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate reporting within the given time...

Hello, We are looking for Configuration Manager Job Position : Configuration Manager Experience Required : 4+ Years. Location : Hyderabad Technical Skill Requirements : Service Management, Configuration Management, CMDB Administration, ITIL, ITSM Tools "Configuration Manager is responsible for the design, governance, and ongoing maintenance of the Configuration Management Database (CMDB). This role ensures that the CMDB acts as a single source of truth for all Configuration Items (CIs) and supports key IT Service Management (ITSM) processes such as Incident, Problem, Change, and Release Management. The individual will drive CMDB governance, accuracy, and adoption across IT functions, ensurin...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of HR operations. You will leverage your expertise to solve specific problems related to Comp & Benefits, WDM and Payroll. You will manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team, motivate team members, assess performance, provide help to management (including hiring and training), and keep management updated on team performance. You will also communicate concerns and polici...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availabil...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of HR operations. You will leverage your expertise to solve specific problems related to Comp & Benefits, WDM and Payroll. You will manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team, motivate team members, assess performance, provide help to management (including hiring and training), and keep management updated on team performance. You will also communicate concerns and polici...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An in...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An instit...

About The Role Skill required: Business Reporting & Governance - Reporting Analytics Designation: Service Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational inf...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Service Management. Your typical day will involve collaborating with stakeholders to gather requirem...