Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in navi mumbai
>
Accenture
>
Technology Support Engineer

Technology Support Engineer

Accenture

3 - 8 years

4 - 8 Lacs

navi mumbai

Posted:1 day ago| Platform:

Apply

Skills Required

service delivery python service management gap analysis operating systems microsoft azure disaster recovery ansible network management gis automation servicenow software solutions programming language observability programming azure

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Technology Support Engineer

Project Role Description :Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills :Infrastructure Automation

Good to have skills :Python (Programming Language), Ansible on Microsoft Azure
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As a Technology Support Engineer, your typical day involves resolving incidents and problems across various business system components to ensure operational stability. You will create and implement Requests for Change, update knowledge base articles for effective troubleshooting, and collaborate with vendors while assisting service management teams in issue analysis and resolution. Your role is crucial in maintaining seamless operations and enhancing service delivery.
Roles & Responsibilities:

Deliver and execute a plan to meet Operational Resilience by way of improving our Disaster Recovery automated solutions based on IBS/ CIF business functions:Settlement/Collateral etc

Build a future perfect vision of what this looks like

Align with DR planning leads and activities to gain an insight of current runbooks

Align with Infra team to understand current capabilities and create a gap analysis or requirements

Align with the GIS Observability lead to ensure any improvements can be realised in our monitoring dashboard

Work with Operational Resilience and infrastructure management to gain buy-in and visibility of the project

Run a small or virtual team of automation experts

Align with Application teams (Development and Production Services) to ensure their systems are integrated into the overall solution

Responsible to identifying further talent and skills required within the team

Build and managing a team of up to 10 resources over the lifecycle of the project
Professional & Technical Skills:

Must To Have Skills:

- Background in Disaster Recover automation techniques, Proficiency in Infrastructure Automation, Ansible on Microsoft Azure, Python (Programming Language), ServiceNow Integration, Infrastructure tools.

Good To Have
Skills:

Experience with Ansible on Microsoft Azure, Python (Programming Language).

Strong understanding of server and network management.

Experience with troubleshooting and resolving technical issues.

Familiarity with various operating systems and software solutions.
Additional Information:

The candidate should have minimum 3 years of experience in Infrastructure Automation.

This position is based at our Mumbai office.

A 15 years full time education is required.
Qualification 15 years full time education

More Jobs at Accenture

GN - SONG - Service - Genesys Analyst

Chennai, Mumbai, Bengaluru

2 - 7 yrs

INR 4 - 9 Lacs

GN - SONG - Service - Genesys Analyst

Pune, Hyderabad, Gurgaon

2 - 7 yrs

INR 4 - 9 Lacs

S&C Global Network - AI - Supply Chain Analytics - Consultant

Mumbai

3 - 7 yrs

INR 22 - 27 Lacs

GN - SONG - Service - Genesys Senior Manager

Chennai, Mumbai, Bengaluru

12 - 15 yrs

INR 50 - 55 Lacs

GN - SONG - Service - Amazon Connect Functional Consultant

Delhi, Mumbai, Bengaluru

4 - 8 yrs

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

Accenture

Professional Services

Dublin

Login to

Please Verify Your Phone or Email

Confirm Action

Technology Support Engineer