4243 Service Management Jobs - Page 20

Job Title: Visual Designer Location: Bangalore (Full-time) About the Role We re looking for a passionate Visual Designer who thrives on building, experimenting, and growing. You ll shape our visual language across brand, product, campaigns, and marketing creatives bringing ideas to life with craft, consistency, and attention to detail. This role is perfect for someone with a strong foundation in brand and visual design, who can work seamlessly across digital and print formats, and who loves collaborating in a fast-paced, creative environment. Key Responsibilities Evolve and shape the brand s visual language across campaigns, product, communications, and marketing creatives. Design original a...

Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work . At Blue Yonder we are customer-focused, results driven and have a relentless spirit for learning. We are during transforming our service offering from a on-premise model to a SaaS model. We are looking to grow our team of Technical Account Advisors. The Technical Account Advisor is responsible for establishing relationships with key IT and business stakeholders, ensuring both execution against the SaaS engagement and appropriate focus on longer-term customer objectives and value. They maintain ownership of the customers BY SaaS solution environment and ensure timely...

We are looking forward to hire S/4 HANA MM Professionals in the following areas : Looking for Senior SAP S/4 HANA MM Consultant who has Strong knowledge on MM with minimum 8-10 years of experience and must have independently handled at least 2 End to End S4 HANA Green field full cycle implementations and with deep SAP Product Expertise in MM processes. Must have good knowledge on e-invoicing processes and procedures Experience on Integrate with Quality Management in stock handling and procurement including master data Assess and understand business requirements of end clients and create solution vision and design Experience in engaging with senior client stakeholders in understanding, scopin...

Candidate with 6-8 years of experience of Incident, Major Incident & Service request management processes of ITSM The role requires proactively run incident processes and analyze incident metrics. Identifying changes in the support processes and change the incident management process respectively Conduct regular review of incident management process and drive improvement to the process, tools, templates, documents and reports with customer counterparts Provide education, guidance, support, to ensure adoption of and adherence to Incident management processes within vendor and customers internal support teams Experience of leading and managing Major incidents from notification to service resto...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

This role will be to provide Service Governance support and assist in the successful delivery of Projects by coordinating specific activities which could include but not be limited to, Critical Incident Management, PIR and closure Scheduling and running CAB meetings and publishing reports, document management, Project level critical data tracking and Project status reporting Prepare for CAB meetings and run CAB in senior customer stake holders presence, ensuring right levels of review and approval, and publish reports on changes planned as well as changes completed along with status Be available on call to support Critical Incidents in the capacity of Critical Incident Manager Schedule the b...

Responsible for managing the team leads & support service engineers Conducts one-on-one meetings with all reporting service engineers Ensures all the complaints & breakdowns are closed within TAT reporting MIS to management on weekly & monthly basis Required Candidate profile Strong understanding of electrical, mechanical & refrigeration systems Proven ability to troubleshoot, repair, and maintain Kitchen Equipment & Machinery and complex RAC or chiller systems

About the Role: We are seeking a dynamic and experienced Workforce Management (WFM) Practice Manager to lead the implementation of UKGs WFM solutions for global customers. As the delivery lead, you will provide project oversight, foster impactful relationships, and ensure the successful execution of customer engagements. You will play a pivotal role in driving process improvements, maintaining high standards of service delivery, and mentoring a team of talented Solution and Integration Consultants. This position requires a balance of strategic leadership, operational excellence, and technical insight. Key Responsibilities Lead and mentor a team, ensuring the consistency and repeatability of ...

Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. College or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve routine or standard problems. Receive...

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 6 (Senior Manager) + Entity (S&C GN) Management Level: Level 6 Senior Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Amazon Connect - Contact Center T...

The ServiceNow Developer will play a key role in helping the organization to achieve the desired maturity in IT Service Management by providing assistance in the technical design and development of the tool, coordinating with stakeholders in building the solution to ensure it is fit-for-use and fit-for-purpose, and supporting its continual improvement Key Responsibilities: Participate in the technical design and implementation of functionalities, features, and integrations with minimal supervision. Understand the business process and functions to determine and propose the needed solution for the project Develop project scopes and objectives, involving all relevant stakeholders and ensuring t...

We are looking for a skilled SAP ABAP/CRM Technical Consultant with experience in end-to-end (E2E) implementations. The ideal candidate should possess a strong foundation in ABAP programming and deep expertise in SAP CRM technical architecture. Responsibilities include gathering business requirements, translating them into technical specifications, developing custom reports, interfaces, enhancements, and forms (RICEF objects), and ensuring successful integration with SAP CRM modules. The consultant will work closely with functional teams and business stakeholders to support CRM middleware configurations, BOL/GENIL enhancements, WebUI developments, and troubleshooting complex issues. The cand...

Educational Requirements Bachelor Of Comp. Applications,Bachelor of Engineering,MTech,MBA,BTech,Bachelor Of Science (Tech),Master of Science (Technology) Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, pl...

We are looking for a skilled SAP CRM Functional Consultant with strong expertise in Sales and Services modules to join our team. The ideal candidate will play a key role in implementing, configuring, and supporting SAP CRM solutions that streamline sales and service processes for our clients. You will work closely with business stakeholders to translate their requirements into effective SAP CRM solutions that drive operational efficiency and customer satisfaction. Key Responsibilities Gather and analyze business requirements related to Sales and Service processes. Configure SAP CRM Sales and Service modules based on business needs and best practices. Lead workshops and sessions with end-user...

Production Support Regional Lead, VP Position Overview Job Title: Production Support Regional Lead Location: Pune, India Corporate Title: Vice President Role Description This role will be part of the Enterprise services group responsible for supporting party and non-party Reference Data Services (RDS) applications. This position requires a unique skill set requiring both functional and technical knowledge related to RDS Products and generic knowledge of Google Cloud, Unix platforms and Oracle databases What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under chi...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities To achieve collection targets of the region assigned, ensuring meeting PL ROLL BACK Targets/PSBL collection target, meeting the Target on Cost of Collections. Control delinquency and focus on WRITE - OFF. Ensuring documented feedback. Ensuring legal tools of 138 /arbitration summons, warrants are executed along with legal team. Ensuring audit queries are complied with. Ensuring adequate Feet on Street availability region-wise / bucket-wise / segment-wise. Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly ...

Job Description: Salesforce Field Service is one of the fastest growing businesses in the company, and we are the market leaders. Our customers include many Fortune 500 companies and represent a broad set of industries, including manufacturing, utilities, communications, consumer goods and healthcare. Our customers rely on our scheduling platform to improve operational efficiency and differentiate their services. Through millions of appointments and pieces of equipment, Salesforce Scheduler powers the world s scheduling needs at scale.We are seeking a Senior Product Manager to lead the innovation and expansion of our Scheduler application across platforms and various third-party integrations...

Responsibilities: Scope and drive research projects that inform product strategy, design, and development, in collaboration with cross-functional stakeholders. Conduct generative and evaluative research using a mixture of research methods (surveys, un-moderated testing, interviews, moderated concept testing, etc). Synthesize research findings into actionable insights, creating narratives to frame problems and highlight the business value of recommended solutions. Socialize insights with cross-functional stakeholders to influence their decision-making Partner fully with product owners, designers, engineers, and other researchers to provide the best possible experience for our users and custom...

Join us as an ETL-AWS Tech Lead at Barclays, where you will spearhead the evolution of the infrastructure and deployment pipelines, driving innovation and operational excellence. You will leverage cutting-edge technology to build and manage robust, scalable, and secure infrastructure, ensuring the seamless delivery of digital solutions. To be successful in this role, you should have experience in AWS Infrastructure, including Glue, S3, IAM and Security, CloudWatch, and CloudFormation. Additionally, a working knowledge of ETL solution design, experience with PySpark-based ETL jobs, dynamic frames, job optimization, and Lambda utilities is required. Skills in Infrastructure as Code deployment,...

NTT DATA is seeking a Messaging Services Advisor : SharePoint to join the team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Messaging Services Advisor, you will be responsible for applying a wide range of theories, concepts, and principles to identify customer needs, manage and support systems, and provide steady state support to the messaging infrastructure. Your responsibilities will include handling on-call support, managing escalations, critical issues, server maintenance activities, and mentoring team members. You will be an expert in Messaging technologies such as SharePoint on-prem servers, SharePoint Online, and OneDrive support. Key Responsibilities: - Provide deep subject matt...

As a Wintel System Admin L2 with over 5 years of experience, you will play a crucial role in ensuring the security and efficiency of our WINTEL systems. Your primary responsibility will be to conduct routine testing and analysis of security safeguards, monitoring and verifying compliance with security controls, and implementing operational components. You will be tasked with creating, suspending, and deleting security accounts and endpoints on servers, as well as resolving any related issues in adherence to established procedures. Additionally, you will be responsible for implementing planned changes such as server configuration, upgrades, and repairs, and responding to client requests based...

NTT DATA is looking for a Messaging Services Senior Specialist - Sharepoint/OneDrive Support to join the team in Bangalore, Karntaka (IN-KA), India. As a Messaging Services Advisor, you will apply a wide range of theories, concepts, and principles to identify customer needs and manage and support systems. Your responsibilities will include providing steady state support to the messaging infrastructure, handling on-call support responsibilities, managing escalations and critical issues, performing server maintenance activities, mentoring team members, and overseeing day-to-day support operations. You should have expertise in Messaging technologies such as SharePoint 2010/2013 on-prem servers ...

At EY, you will be a part of a globally connected powerhouse of diverse teams that will help you shape your future with confidence. As a Guidewire Claims Support Engineer, your primary responsibility will be developing, implementing, and supporting solutions within the Guidewire Claims Management module. This role involves engaging in maintenance and support activities to resolve production issues effectively. Collaboration with business analysts, project managers, and other developers will be essential to ensure that the claims processing systems are efficient, effective, and aligned with business objectives. Key Responsibilities: - Design, build, support, and defect fixing - Perform root c...

As a member of our team at Kabia Investment Managers, you will be responsible for managing the service needs of our clients. Your primary duties will include working closely with mapped clients to ensure their service requirements are met efficiently and effectively. Additionally, you will be tasked with cross-selling a range of financial products such as insurance, investments, and loans to meet revenue targets on a monthly basis. Kabia Investment Managers is a comprehensive financial services firm that specializes in offering a wide array of services including investment management, insurance solutions, loan products, online trading platforms, wealth management services, mutual funds, and ...

As an Area Service Manager, you will be responsible for driving service expansion within an assigned geographical area and leading a team of field service representatives. Your duties will include delivering exceptional service to potential and existing customers, assessing the performance of the service team, and generating concise service reports. Additionally, you will need to develop and adjust customer service plans as required. To excel in this role, you must be dedicated to enhancing service delivery and skilled in team management. An exceptional cluster service manager should exhibit strong analytical, problem-solving, and customer service abilities consistently. Your key responsibil...