8482 Service Management Jobs - Page 18

About The Role Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : ServiceNow ITOM Discovery Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Platform Engineer, you will engage in the design, construction, testing, and deployment of cloud application solutions that seamlessly integrate both cloud and non-cloud ...

Digital & Data Initiatives Drive delivery of enterprise data and analytics solutions to support business reporting and decision-making Partner with business leaders to translate requirements into structured delivery plans and milestones Oversee implementation of advanced analytics and automation initiatives Ensure data security, reliability, and performance standards are met Application & Platform Delivery Manage development and enhancement of corporate websites and digital platforms Oversee implementation and optimization of eCommerce solutions and customer-facing systems Ensure compliance with security, performance, and regulatory requirements IT Systems & Process Enablement Lead rollout a...

Managing and supervise a team of service engineers, overseeing our day-to-day operations related to DG Sets, Provide technical guidance & support to the service team, Develop and implement service strategies Exp: 4+ yrs, Required Candidate profile Diploma in Electrical/Mechanical Engineering/ B.E./ B.Tech (relevant field), 4 yrs DG Set/ Genset service work experience must. Ability to explain technical concepts to non-technical customer

We are looking for a skilled Big Data Developer with 6-8 years of experience to join our team in Hyderabad/Pune. The ideal candidate will have strong knowledge of Unix/BigData Scripting and a solid understanding of BigData (CDP/Hive) Environment. Roles and Responsibility Design, develop, and implement big data solutions using Hadoop/CDP, Hive. Collaborate with the Lead Hadoop Data Engineer and Product Owner to achieve project goals. Support existing applications and design/build new Data Pipelines. Participate in service management and issue resolution activities. Ensure efficient use of Hive, Unix Scripting, and Control-M to reduce lead time to delivery. Provide solutions and tools to enhan...

Looking to onboard a skilled professional with 4-10 years of experience in Service Level Management to join our team in Mumbai, Bangalore, and Pune. The ideal candidate will have a strong background in IT service management processes. Roles and Responsibility Maintain the SLM framework and provide templates for SLM documents. Identify service requirements and document them for initial evaluation. Check if Service Acceptance Criteria are fulfilled and sign off on agreements. Monitor achieved service levels and compare them with agreed targets. Report on service level performance and suggest improvements. Collaborate with teams to lead an environment driven by customer service and teamwork. Jo...

Primary Skills: SCCM administration, infrastructure management and SCCM client troubleshooting Experience in managing infrastructure - Windows OS, SQL Database Good knowledge of scripting and development e.g. VB script, PowerShell Secondary Skill: Knowledge in Storage, and Network Technologies Knowledge of Service management techniques including incident, problem, change, release management JD: Perform MECM infrastructure upgrades, configuration, support, and maintenance. Take lead to drive other teams for new initiatives related to MECM. Provide 16.5 x 7 support on MECM service following a global Rota and follow-the-sun support. Proactively plan and manage the upgrade of MECM servers and ME...

Looking to onboard a skilled professional with 4-10 years of experience in Service Level Management to join our team in Mumbai, Bangalore, and Pune. The ideal candidate will have a strong background in IT service management processes. Roles and Responsibility Maintain the SLM framework and provide templates for SLM documents. Identify service requirements and document them for initial evaluation. Check if Service Acceptance Criteria are fulfilled and sign off on agreements. Monitor achieved service levels and compare them with agreed targets. Report on service level performance and suggest improvements. Collaborate with teams to lead an environment driven by customer service and teamwork. Jo...

Looking to onboard a skilled professional with 4-10 years of experience in Service Level Management to join our team in Mumbai, Bangalore, and Pune. The ideal candidate will have a strong background in IT service management processes. Roles and Responsibility Maintain the SLM framework and provide templates for SLM documents. Identify service requirements and document them for initial evaluation. Check if Service Acceptance Criteria are fulfilled and sign off on agreements. Monitor achieved service levels and compare them with agreed targets. Report on service level performance and suggest improvements. Collaborate with teams to lead an environment driven by customer service and teamwork. Jo...

Looking to onboard a skilled professional with 4-10 years of experience in Service Level Management to join our team in Mumbai, Bangalore, and Pune. The ideal candidate will have a strong background in IT service management processes. Roles and Responsibility Maintain the SLM framework and provide templates for SLM documents. Identify service requirements and document them for initial evaluation. Check if Service Acceptance Criteria are fulfilled and sign off on agreements. Monitor achieved service levels and compare them with agreed targets. Report on service level performance and suggest improvements. Collaborate with teams to lead an environment driven by customer service and teamwork. Jo...

Looking to onboard a skilled professional with 4-10 years of experience in Service Level Management to join our team in Mumbai, Bangalore, and Pune. The ideal candidate will have a strong background in IT service management processes. Roles and Responsibility Maintain the SLM framework and provide templates for SLM documents. Identify service requirements and document them for initial evaluation. Check if Service Acceptance Criteria are fulfilled and sign off on agreements. Monitor achieved service levels and compare them with agreed targets. Report on service level performance and suggest improvements. Collaborate with teams to lead an environment driven by customer service and teamwork. Jo...

Design, Configure & Customize SAP S/4 HANA with IS-OIL Data conversion templates for master data and other open items Completing mapping and GAP analysis for MM/ WM and integrating with other modules like FICO/ SD/PS/EAM Designing, configuring and testing MM/ WM modules, including: Material Management Organizational Elements Material Service and BP mater data settings Purchasing settings (Account Assignment Categories, Pricing Conditions, Invoice Plan etc) Inventory Management settings (Consumption/ Demand based Planning, BOM, Split Valuation, Manufacturing part number, Material Interchangeability etc) External Service Management PR/ PO approvals and workflowswith FLM Warehouse Management St...

Primary Skills: ITSM, Change Manager Service Management, ITIL experience Secondary Skills : Knowledge of Aws/GCP/Azure would be an added advantage. Any experience of development work using ServiceNow, JAVA, SQL or REST APIs will be added advantage. JD : Support Service Continuity NFRs (Non Functional Requirement) as part of service onboarding process. Manage complex project scenarios and first level escalations.Conduct governance checks for ACTIVE services of multiple regions. Lead IBMi Data Centre Loss Role swap co-ordination for multiple regions. Support PMs & IT Service Owners of all major regions Globally (Europe, North America, Canada, APAC) across multiple lines of business within HSBC...

Immediate Openings for SAP SD Service Management- PAN INDIA - Contract to hire Experience : 6+ Years Skill : SAP SD Service Management Location : PAN INDIA Notice Period : Immediate Employment Mode : Contract to hire Working Mode: Hybrid Job Description 6+ Years of Relevant SAP SD Service Management Experience Hands on experience in implementing 2 SAP HANA Implementation Projects Exposure to SAP program lifecycle in a global environment, major change program Sound in SAP HANA configurations and its areas Knowledge of business process is a must

Delivery Governance Leader We are seeking an experienced Delivery Leader to lead large-scale programs and multiple engagements in Run & Build environments. The ideal candidate will have a proven track record of managing delivery for 200+ resources, driving operational excellence, and ensuring alignment with business objectives. Additional Responsibilities We are seeking an experienced Delivery Leader to lead large-scale programs and multiple engagements in Run & Build environments. The ideal candidate will have a proven track record of managing delivery for 200+ resources, driving operational excellence, and ensuring alignment with business objectives. Key Responsibilities Delivery Managemen...

Your role and responsibilities (Mandatory) In this role, you will have the opportunity to support the organizations vision and strategic direction. Each day, you will define, manage, and monitor processes to meet requirements for Information Systems (IS) services by planning, measuring, and improving all aspects of IS services. You will also showcase your expertise by being a key resource, a definitive source of knowledge processes, to contribute to enhancing organizational effectiveness. This role is contributing to the IS Incident Management You will be mainly accountable for: Describing and defining IT processes/services including relationships, dependencies, and business value, and regul...

Roles & Responsibilities: Owns the development of business cases for ServiceNow HRSD enhancements Product Owner for all enhancements, break-fix and maintenance within the HRSD platform Elicits and analyzes requests identified by ServiceNow HRSD stakeholders and convert them into functional system requirements Communicates ServiceNow HRSD functional requirements by preparing the appropriate artifacts Builds, configures, and deploys ServiceNow HRSD functionality per Amgen Software Development Life Cycle (SDLC) standards and procedures Communicates and partners with ServiceNow HRSD stakeholders, ServiceNow technical team members, service providers, and suppliers Assists in the creation of Servi...

The Branch Sales and Service Manager is responsible for driving branch revenue,managing customer relationship,ensuring high-quality service delivery, and overseeing day-to-day sales and service operations. Roles and Responsibilities • To achieve Individual sales targets across different product segments. • Identify and convert opportunities for Advances business, cross-sell and up-sell of products. • Manage and deepen assigned ETB portfolio customers relationships. • Educate and migrate the customers to Alternate/ Digital channels. • Handle day to day operations of the branch. • Support the branch to fulfil audit and compliance requirements. • Authorize all the financial and non-financial tr...

The Branch Sales and Service Manager is responsible for driving branch revenue,managing customer relationship,ensuring high-quality service delivery, and overseeing day-to-day sales and service operations. Roles and Responsibilities • To achieve Individual sales targets across different product segments. • Identify and convert opportunities for Advances business, cross-sell and up-sell of products. • Manage and deepen assigned ETB portfolio customers relationships. • Educate and migrate the customers to Alternate/ Digital channels. • Handle day to day operations of the branch. • Support the branch to fulfil audit and compliance requirements. • Authorize all the financial and non-financial tr...

Youll also be: Optimising the scheduling and sequencing of initiatives and achieving agreed targets for the cycle time, risk and cost profiles of your platform Delivering, owning and maintaining the platform operational stability and performance of technology, including the maintenance of any applications, systems, utilities and tools Making sure that business solutions are optimal to customer needs and the overall technology strategy and roadmap Owning the financial, commercial and flow performance of the platform and proactively tracking, reporting and acting to drive the improvements Delivering regulatory reporting and managing the relevant budgets provided The skills you'll need Were loo...

Responsibilities: Manage after-sales services & operations Ensure customer satisfaction through timely resolutions Oversee automotive component servicing Health insurance Sales incentives Leave encashment

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accellerons 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustain...

We are seeking a mid to senior-level ServiceNow eBonding Developer to lead and support integrations between ServiceNow and various ITSM platforms. This role requires a strong understanding of ServiceNow, API-based integrations, and experience working in domain-separated environments. The ideal candidate will be capable of operating independently with guidance, driving implementation efforts, and troubleshooting complex integration issues across systems. Roles and Responsibilities Design, develop, and maintain eBonding integrations between ServiceNow and external ITSM platforms. Lead implementation of eBonding solutions, including requirements gathering, design, testing, and deployment. Troub...

Project Role : Web Developer Project Role Description : Design, build and test web-based applications for various site components and edit site content. Document technical designs and specifications. Research and incorporate updated content for websites. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Web Developer, you will engage in the design, construction, and testing of web-based applications tailored for various site components. Your day will involve editing site content, documenting technical designs and specifications,...

We are looking for a highly skilled and experienced Service Advisor to join our team. The ideal candidate should have 2+ years of experience in the field. Roles and Responsibility Provide excellent customer service and ensure customer satisfaction. Manage and coordinate service operations for efficient workflow. Develop and implement effective service strategies to increase customer loyalty. Collaborate with technicians to resolve complex issues. Maintain accurate records of customer interactions and service history. Analyze customer feedback to improve overall service quality. Job Requirements Diploma in Automobile/Mechanical or equivalent qualification. Proven experience as a Service Advis...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations Management Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications and enhancing user experience. Roles & Responsibilities: Expected to pe...