8482 Service Management Jobs - Page 16

At EY, we re all in to shape your future with confidence. We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title Service Excellence Leader - Managed Services Employment Type Full-Time Experience Level Manager/ Senior Manager Role Overview We are hiring multiple Process/Service Excellence Leaders (4) to drive operational excellence across Managed Services engagements in specialized domains TechOps (1) Risk Financial Crime (1) & Compliance (1) Cyber Services (1) These leaders will be responsible for ensuring delivery quality, adherence to SLAs, embedding best practic...

Role & responsibilities This person leads the Professional Services division from a technical standpoint and manages the delivery of the changes required in the platform from a configuration perspective. This role involves high degree of coordination with the product and engineering teams for changes that require product level modifications or enhancements. The person should possess technical and project management skills to understand the effort estimates, challenges overages in estimation or find gaps in them. The person helps the team create scenario-based testing plan for the change requests. The person should be meticulous in creating documentation and reviewing the documents created by...

Role & responsibilities: Manage the team on a day-to-day basis, allocate responsibilities and work, and delegate responsibilities as appropriate. Manage internal team escalations, provides support with complex issues or requests for Generation. Act as a single point of contact for Generation IT support escalations, requests for preferred service, and complex questions, event and workshop management Infrastructure SPOC for all generation units. Managing All Generation plants infrastructure availability and reliability Ensure compliance and implementation of all policies, patches required. Implementation of new infrastructure related to initiatives such as Unified Historian, SCADA etc. Ensure ...

Role & responsibilities: Knowledge of hydraulic systems, engines, electrical circuits, and construction equipment technology Ability to use diagnostic tools, error code readers, and service manuals Familiarity with Komatsu, Caterpillar, JCB, Hyundai, Tata Hitachi machines is a big advantage. Job Profile will be briefed at the time of reequipment. Preferred candidate profile: Good technical knowledge Hands-on field service experience Strong diagnostic skills Customer-handling ability Capacity to upsell parts & AMC Discipline and safety mindset Ability to reduce downtime and increase customer satisfaction Salary will be negotiable. Eligible for TA And DA as per Company prevailing Structure and...

Candidate will be involved in managing service staff and supervising service activities, ensure timely completion of work. Candidate will also be involved in handling customers. Required Candidate profile Driving license and graduation certificate mandatory. Must be fluent in Malayalam and should be able to write English. Candidates with ITI graduation preferred.

Roles and Responsibilities Perform electrical maintenance, repair, and troubleshooting of EHV equipment such as transformers, switchgear, and cables. Conduct predictive and preventive maintenance activities to minimize downtime and ensure optimal plant performance. Collaborate with cross-functional teams to resolve issues related to machine maintenance, crane operations, and service engineering. Ensure compliance with safety protocols and regulations during all aspects of work. Maintain accurate records of work performed, including documentation of repairs and testing results.

Job Title: Area Service Manager Large Home Appliances Location: As per business requirement Experience: 5+ years Industry: Consumer Durable / Large Home Appliances Job Summary: The Area Service Manager will be responsible for managing end-to-end after-sales service operations for large home appliances across the assigned territory. The role focuses on service excellence, customer satisfaction, service partner management, and operational efficiency. Key Responsibilities: Manage service operations for large home appliances such as refrigerators, washing machines, air conditioners, etc. Oversee and support authorized service centers and field technicians in the assigned area. Ensure adherence t...

We are looking for a Senior Technical Program Manager (TPM) to join NVIDIA's Server Engineering Operations Team. You will be the cross-section between execution and strategy, driving impactful programs and delivering measurable results across many functions of R&D Engineering Operations. NVIDIA's enterprise server platforms have made a major impact to various fields and are universally used across leading CSPs and industry datacenters, including the world's largest Internet companies. We need passionate, hard-working, with a can-do attitude and creative people to help us take on more of these unique opportunities in data-center solutions. What you will be doing: The Technical Program Manager...

Role Summary: We are looking for a strategic, metrics-driven product manager to own the full lifecycle of our product. You will identify market opportunities, develop product strategy and vision, create roadmaps, and drive successful execution through cross-functional collaboration. You will collaborate with various internal teams including Engineering, Sales, and Marketing to deliver world-class products that solve our customers challenges. The ideal candidate has a strong technical background, excellent analytical skills, and a proven track record of shipping products that customers love. Responsibilities: Develop long-term product strategy and vision based on competitive analysis, market ...

Overview Knowledge Management Sr Business Analyst supports the Product Owner and KM Lead in managing all functional requirements related to Knowledge management for the PepsiCo process TPM, NA process transformation and platform (ServiceNow). The role facilitates gathering the requirements for Knowledge management across GCC, partnering with PE&A and IT to deliver the requirements, and managing the ongoing continuous improvement of the Knowledge management process and solution. Responsibilities Support the KM Lead in driving the ServiceNow migration projects, suggest an appropriate approach, define processes, develop discussion materials & communications, understand the varied knowledge asse...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant commun...

Manager, Infrastructure Operations India #1 - Remote, IND Apply Description Job Summary: The Infrastructure Operations Manager will be responsible for managing a team of System Administrators and Engineers who oversee the implementation, upgrades, patching, maintenance, performance, reliability, and scaling of compute and storage infrastructure and supporting systems. The role involves establishing well-defined procedures and processes, overseeing support and operational SLAs, maintaining high standards of infrastructure performance and reliability, and leading initiatives to optimize and scale our systems. Role and Responsibilities: Team Management: Oversee and mentor the team members withi...

Looking to onboard a skilled System Administrator with knowledge of hardware and good networking skills. The ideal candidate will have a strong foundation in system administration and be able to work independently. We are looking for someone who can join immediately. Roles and Responsibility Manage and maintain computer systems, networks, and peripherals. Troubleshoot hardware and software issues to ensure smooth operation. Configure and install new software and hardware components. Monitor system performance and implement improvements. Collaborate with other teams to resolve complex technical issues. Develop and implement security measures to protect against cyber threats. Job Requirements ...

The Associate Jira Service Management (JSM) Administrator is responsible for supporting, configuring, and maintaining Jira Service Management projects, queues, workflows, forms, and automation rules. This role ensures the JSM platform is optimized for efficient IT service delivery, ticket lifecycle management, and seamless user experience. You will work closely with IT teams, business users, and process owners to enhance Jira s service capabilities through configuration, automation, and integration with other Atlassian tools and enterprise systems. Key Responsibilities JSM Administration Manage and configure Jira Service Management projects, request types, and forms. Set up SLAs, queues, and...

Roles and Responsibility Develop and implement comprehensive IT strategies to drive business growth and improvement. Provide technical leadership and guidance on IT-related projects and initiatives. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze complex technical problems and develop innovative solutions. Communicate technical information to non-technical stakeholders through clear and concise reports. Stay up-to-date with industry trends and emerging technologies to continuously improve IT capabilities. Job Requirements Strong understanding of IT strategy, technology management, and digital transformation concepts. Excellent problem-solving ...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand business needs and translating them into functional application designs. Roles & Responsib...

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Play a vital role in project design to ensure scalability, reliability, and performance are met Design and develop new features as well as maintain existing features by adding improvements and fixing defects in complex areas (using Java) Assist in troubleshooting complex technical problems in development and production Implement methodologies, processes & tools Initiate projects and ideas to improve the teams results On-board and mentor new employees To ensure youre set up for success, you will bring the following skillset & experience: You have 10+ years of experience in Java Backend development You ...

Job Description Role Summary The Site Reliability Engineer (SRE) NOC (Associate) will support the AWS cloud team in designing, implementing, and maintaining cloud infrastructure. The role focuses on ensuring availability, performance, and scalability of services, while identifying opportunities for automation and process improvement. The SRE NOC will collaborate across teams, contribute to technical initiatives, and follow best practices in incident and problem management to help ensure the reliability and growth of the organization. Required Skills: Good working knowledge of AWS services , including EC2, S3, RDS, ELB, VPC, EKS, MSK, ES, EMR, CloudFormation, CloudWatch, Route 53, CloudFront,...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new feat...

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team IT Process Manager Focus: IT Continuity Management (Remote) Full time, Bangalore, India Ready to make a difference in IT Continuity? If youre ready to step in, connect teams, and guide them through our IT Continuity process, we want you on our team! As an IT Process Manager Focus: IT Continuity Management, you will Manage our Global IT Continuity Management Process Further develop our IT Continuity Management Process (Process Design) Make sure the Continuity Management Process is running efficiently Own and maintain the Continuity Management documentation Act as the Continuity Management Product Owner ...

At BCE Global Tech we are on a mission to modernize global connectivity, one connection at a time We aim to build the highway to the future of communications, media and entertainment, determined to emerge as a powerhouse within the technology landscape in India team in Bengaluru We bring ambitions to life through design thinking that bridges the gaps between people, devices and beyond, fostering unprecedented customer satisfaction through technology Our core values support a customer-centric approach and the harnessing of cutting-edge technology to provide business outcomes with positive societal impact Guided by innovation and a commitment to progress, were shaping a brighter future for the...

External Job Description Job Purpose To lead national service operations and ensure efficient execution, customer satisfaction, and strong team performance Key Responsibilities Lead regional teams to achieve project execution, revenue, and collection targets Support Pan-India service strategy, expansion, and partner development Ensure timely execution of rate contracts, tenders, and key account service requests Drive adoption of the service app for real-time tracking and closure Improve TAT, manpower productivity, and service margins Ensure strict EHS compliance and promote a zero-incident culture Develop MIS and dashboards for reviews Mentor regional managers, engineers, and field teams Con...

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve Founded in , Kaseya currently serves customers in over 20 countries across a wide variety of industrie...

PROBLEM MANAGEMENT EXPERT ECOMMERCE AND MOBILE We are looking for a Problem Management Expert to be part of our Nestl Nespresso Digital and Tech Team Position Snapshot: Location: Bengaluru, Karnataka, India Type of Contract: Permanent Grade: Band 2 Type of work: Hybrid Work Language: Fluent Business English The Role: As a Problem Management Expert you will be playing a Critical Role for the stability and performance of Nespresso Systems Landscape In charge for the Problem Management Lifecycle, the main goal is to eradicate Technical Issues, ensure Business Continuity and leverage Continuous Improvement in the Digital Tech organization S/He understands technology trends and the practical appl...