ROLE: CAMPAIGN SPECIALIST Key Responsibilities: 1. Unica Campaign: End-to-end ownership of campaign development, from requirement gathering , designing flowcharts , segment creation , offer assignments , to execution and tracking . Build complex audience segmentation using multiple tables, strategic segments, queries, derived fields, and calculated fields. Develop multi-wave, multi-channel campaigns (email, SMS, push notifications, direct mail, etc.). Set up response tracking mechanisms and create rules for response attribution . Perform data validation , test sends , and audience sampling for quality assurance. Work with Offer Templates , Cell Codes , and Contact History Management . Coordinate with Data Engineering teams for data feeds, extraction queries, ETL validation, and performance tuning. 2. Unica Journey: Create and maintain automated customer journeys for onboarding, nurture, retention, and cross-sell activities. Configure Entry Sources (database-driven or event-triggered) and Audience Definitions . Map and automate email , SMS , and push communications across different customer touchpoints. Monitor Journey metrics : participation rates, drop-offs, delays, and optimize accordingly. Integrate with Deliver module or external systems for channel execution and real-time triggers. 3. Unica Plan: Set up and manage marketing programs, campaigns, projects , and tasks using Unica Plan. Define and implement marketing workflows , approval hierarchies , and collaboration processes . Manage budget planning , cost tracking , and ROI reporting at project and program levels. Use Plan Dashboards , Calendars , and Reports to provide visibility to marketing stakeholders. Customize Forms , Templates , and Marketing Objects to align with business processes. Enforce process governance, timeline tracking, and compliance. Skills & Qualifications: Technical Skills: Deep hands-on experience with HCL Unica Campaign, Plan, and Journey (v12.x preferred). Strong working knowledge of SQL (selects, joins, filters, group by, aggregations) for database querying. Familiarity with Unica Deliver and Unica Link is a strong plus. Understanding of campaign data models , contact history , response history , and audience extraction logic. Basic to intermediate experience with HTML , JavaScript (for landing pages or email templates) is a plus. Knowledge of REST APIs for integrating Unica with external systems Working with Unica Interact APIs, Deliver APIs, Journey event ingestion APIs API testing using tools like Postman or SoapUI Linux command line operations (navigation, file handling, process management) Shell scripting Good to have basic to intermediate Java programming (preferably for Unica customizations or extensions) Marketing Automation Knowledge: Understanding of customer lifecycle marketing , lead nurturing , and trigger-based campaigns . Familiarity with UTM parameterization , lead source tracking , and attribution modeling . Knowledge of multi-channel campaign orchestration and journey mapping best practices . Process & Analytical Skills: Ability to translate business requirements into technical marketing workflows. Strong attention to detail for audience creation, testing, and data validation. Ability to generate campaign performance reports and journey analytics insights . Proficient in documentation, including process flows, user guides, and technical specifications. Good to have : API, GEN AI, content integration enablement, OS: Linux, shell script, Databases: SQLServer, Oracle, MySQL Reporting: superset, powerbi, google looker (preferred) Role & responsibilities

The Full Stack Developer will have the following key skills and knowledge Bachelor degree in computer science Proven track record as a Senior Java Developer or similar role Advanced experience in Java 8 and greater as well as J2EE Experience in Frontend technologies like ReactJS, Javascript, HTML, CSS Object oriented programming and design Experience working with Spring framework, Rest APIs, Junit Having good understanding of any build tool like Maven, Ant Must have good understanding on SQL databases like DB2, Oracle, SQL Server Good to have understanding of NoSQL databases like MongoDB Good to have understanding of application servers like IBM WebSphere, Liberty etc. Agile software development practices Very good communication skills Version control system (GIT) Good understanding in HTML, CSS, XML Good English communication skills, both written

Job Summary: We are looking for a skilled and proactive WebSphere Portal Administrator to join our team. The ideal candidate will be responsible for the installation, configuration, administration, and maintenance of IBM WebSphere Portal environments across various platforms including RHEL and Windows. You will play a key role in ensuring the stability, security, and performance of our WebSphere infrastructure while supporting application deployments and user access requirements. Key Responsibilities: Install, configure, and maintain IBM WebSphere Portal and WebSphere Application Servers (WAS) across Linux and Windows environments. Perform setup and administration of IBM Web Content Management (WCM) and associated components. Configure and manage user registries such as IBM Tivoli Directory Server (TDS) and Microsoft Active Directory (AD). Implement disaster recovery procedures and perform regular backup/restore activities. Configure SSL certificates for secure communication on WebSphere Portal and WAS. Create and manage clusters using Deployment Manager, implementing both horizontal and vertical scaling. Handle WebSphere Portal migrations (e.g., V7 to V8.0, V8.0 to V8.5.x) and apply cumulative fixes (CFs) and interim fixes (IFIXes). Configure and troubleshoot WebSphere resources such as JDBC providers, data sources, and connection pools. Deploy portal artifacts using release builder, XMLAccess, and ConfigEngine tools. Set up and manage high-availability environments such as DB2 HADR. Optimize system performance and apply security best practices across the WebSphere environment. Work with IBM HTTP Server for reverse proxy setup and integration with WebSphere. Ensure LDAP-based security integration and manage user/group access policies. Actively monitor system health, respond to alerts, and resolve incidents within SLA. Collaborate with application teams and stakeholders to support deployments and troubleshoot issues. Required Skills & Experience: Strong knowledge of IBM WebSphere Portal and Application Server V7/V8.x (Base/ND). Experience in working with IBM HTTP Server, DB2, and LDAP integration. Hands-on experience in setting up Deployment Manager, clustering, and federating nodes. Solid understanding of SSL, security configurations, backup & restore, and system hardening. Proven experience in portal and application deployments using administrative tools and scripting. Experience with performance tuning and issue resolution in large-scale enterprise environments. Familiarity with monitoring tools, logs, and proactive response to system alerts. Excellent troubleshooting and documentation skills. Effective communication and ability to work collaboratively in a cross-functional team. Good to Have: Experience with GitHub versioning and DevOps practices. Exposure to other IBM products like Connections or Sametime. Knowledge of scripting for automation (e.g., shell, Jython).

Key Responsibilities: monitor and manage cloud infrastructure (AWS/Azure/GCP) to ensure high availability and performance. Perform regular maintenance tasks such as patching, backup management, and cost optimization. Implement and manage security controls, firewalls, and VPN access for cloud resources. Respond to incidents, troubleshoot issues, and participate in root cause analysis and resolution. Automate operational processes using Infrastructure-as-Code (IaC) tools like Terraform, CloudFormation. Ensure compliance with security and governance policies. Maintain and improve monitoring, logging, and alerting systems (e.g., CloudWatch, Datadog, ELK, Prometheus). Collaborate with DevOps and development teams on CI/CD and deployment strategies. Document systems, procedures, and best practices. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5 years of experience in cloud operations or system administration. Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP).

Roles and Responsibilities Design, develop, test, deploy, and maintain full-stack applications using Java as the primary programming language. Collaborate with cross-functional teams to identify requirements and deliver high-quality solutions. Ensure scalability, security, and performance of developed applications. Participate in code reviews to improve coding standards and best practices. Troubleshoot issues related to application deployment on cloud platforms like AWS or Azure. Desired Candidate Profile 7-12 years of experience in Fullstack Development with expertise in Java Fullstack development. Strong understanding of object-oriented programming concepts and design patterns. Proficiency in developing RESTful APIs using Spring Boot framework. Experience working with databases such as MySQL or NoSQL (e.g., Cassandra). Familiarity with containerization technologies like Docker.

Job Description: Lead Consultant, AI Transformation (BPO Client Engagement) About Us: We are a pioneering vendor in Agentic AI & Orchestration, delivering cutting-edge automation solutions that redefine business process efficiency. We partner with global leaders to solve their most complex operational challenges. We are looking for a top-tier consultant to lead the charge for one of our most strategic BPO clients. Role Summary: As a Lead Consultant, you will be the face of our company, embedded with our BPO client to drive their transformation agenda in processes like order-to-cash (O2C), procure-to-pay (P2P) etc. using our proprietary Orchestration & Agentic AI platform. You will act as the senior strategic advisor and delivery lead, ensuring our technology delivers maximum value. Your mission is to translate our platform's capabilities into tangible business outcomes for the client, solidifying our partnership and paving the way for future success. Key Responsibilities: • Client Leadership & Strategic Advisory: Serve as the primary trusted advisor to the BPO client's leadership on all aspects of intelligent automation strategy and execution. Translate the client's business goals into a tangible and executable AI roadmap leveraging our platform's capabilities. Lead high-impact workshops for process discovery, solution design, and opportunity identification. • Solution Delivery & Project Governance: Lead the end-to-end deployment of our Agentic AI solutions, from initial scoping and design through to successful implementation and handover. Manage project scope, timelines, and resources, ensuring alignment with the statement of work (SOW). Act as the primary escalation point for the client, expertly navigating and resolving technical, process, and stakeholder challenges. • Stakeholder & Relationship Management: Cultivate and maintain deep, collaborative relationships with key client stakeholders, including process owners, IT leaders, and senior executives. Act as the crucial bridge between the client's business teams and our internal product, engineering, and support teams. Masterfully manage client expectations, ensuring clear and consistent communication throughout the project lifecycle. • Value Realization & Opportunity Expansion: Partner with the client to define, track, and report on the key metrics that demonstrate the value and ROI of our solutions. Proactively identify opportunities to expand the footprint of our Agentic AI platform into adjacent processes or new business units. Champion the client's success internally, providing feedback to our product teams to drive future innovation. Required Qualifications & Experience: • Bachelor's/Master's degree in a relevant field (e.g., Business, IT, Engineering). • Proven experience (8-12 years) in a senior, client-facing consulting role, preferably within a technology or software vendor environment. • Deep subject matter expertise in BPO operations, in areas like order-to-cash (O2C), procure-to-pay (P2P) etc.. • Demonstrable track record of leading complex, large-scale technology implementation or digital transformation projects. • Strong familiarity with the intelligent automation landscape (AI, ML, NLP, RPA). Desired Attributes & Skills: • Consultative Mindset: An innate ability to listen, understand complex business problems, and position technology solutions to solve them. • Diplomacy & Influence: The skill to navigate complex and political client organizations, build consensus amongst diverse groups, and handle objections with professionalism. • Ownership & Delivery Focus: A relentless drive to see projects through to completion and a strong sense of personal accountability for the client's success. • Commercial Acumen: The foresight to recognize and cultivate opportunities for account growth that create win-win scenarios for both the client and our firm.

Hi We are Looking for Senior Golang Lead Developer for Pune / Bangalore / Noida / Chennai & Hyderabad Location with our legacy product HCLBigfix Under HCL Software Interview Mode - Virtual Interview Date -26th July About HCL Software HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation. Website : hcl-software.com About our Product HCL Bigfix - HCL BigFix is an endpoint management platform that automates the discovery, management, and remediation of all endpoints, including virtual, cloud, and on-premise endpoints. HCL BigFix automates the management, patching, and inventory of nearly 100 operating systems.[1] GoLang Developer - Job Description Mandate Skill: • Expertise in ETL, GoLang and well versed with all Go Frameworks . • Handson Experience in working on PostGreSQL • Knowledge in NOSQL and Reporting are nice to have Hands on experience in Docker & kubernetess . Well Versed with OS Programming any of the OS like (Linux , Macos or Windows) Sound knowledge of Microservices , Design Patterns , and Handson Experience in HLD & LLD with Architecture of Golang Able to lead the team . Must be from Software Product based organizations.. Educational Qualification/Prior Experience At HCL Software we are seeking to hire a Senior Software Engineers In our team you will be responsible for: • Building and maintaining software product components using native programming languages such as GoLang • Graduated with university degree in either Science, Technology, Engineering or Mathematics disciplines. • At least 7-year demonstrated experience as SW developer in SW product companies or similar relevant experience

Roles and Responsibilities Design, develop, test, deploy, and maintain full-stack applications using Java as the primary programming language. Collaborate with cross-functional teams to identify requirements and deliver high-quality solutions. Participate in code reviews to ensure adherence to coding standards and best practices. Troubleshoot issues related to application performance, scalability, and security. Stay up-to-date with industry trends and emerging technologies. Desired Candidate Profile 5-10 years of experience in Java FullStack development with expertise in Spring Boot framework. Strong understanding of Angular (2+ versions) for frontend development. Experience working on Microservices architecture design principles. Proficiency in developing REST APIs using Spring Boot.

Roles and Responsibilities Lead a team of AI developers to design, develop, and deploy large language models (LLM) solutions using OpenAI's RAGBank. Collaborate with cross-functional teams to identify business requirements and translate them into technical specifications for LLM development. Develop and maintain high-quality codebase for deployed LLM models, ensuring scalability, reliability, and performance. Participate in code reviews to ensure adherence to coding standards and best practices. Provide guidance on data preprocessing techniques for text data ingestion from various sources. Desired Candidate Profile 5-10 years of experience in developing AI/ML applications with expertise in LLMs. Strong understanding of OpenAI's RAGBank architecture and its application in natural language processing tasks. Proficiency in programming languages such as Python or similar technologies; knowledge of TensorFlow or PyTorch is an added advantage.