Kaseya Software

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, please click here: Kaseya Culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth, Title: Sr Network Engineer Location: Bangalore, India Experienced Sr IT Network Engineer overseeing network architecture, security implementation, performance optimization and troubleshooting, proactive maintenance for seamless operations, and guidance to Team members Ideally, 10+ years of experience in enterprise network engineering, 3+ years working with Cisco ISE and being an expert in it, Responsibilities Assist in creating project plans, timelines, and schedules, Responsible for planning for the expansion of network capacity to support the company's growth, Advanced troubleshooting and resolving the most complex network performance and connectivity problems Take ownership of network issues, network functionality, and accountability for your work, Troubleshoot routing issues, communicate with carriers/providers and execute solutions to solve service-impacting situations, Work with network hardware vendors to diagnose and recommend resolutions for hardware outages, bugs, and scalability limitations, Research and work with new networking hardware or technologies, In-dept experience capacity planning, designing, deploying, and supporting infrastructure data, voice and video networks, to support virtualization architecture SAN configuration, Hyper-V, ESXi, etc required Skills Hands-on working experience with Palo Alto and Meraki firewalls, Cisco 6500s, Nexus, and Meraki switch devices, Catalyst 9k switches Cisco ISE, Extensive ISE troubleshooting skills in both CLI and GUI, integrations(configure ISE with wired, wireless, and VPN networks), Proven experience in LAN/WAN topologies as it relates to routing & switching configuration and protocol implementation, network security, segmentation, endpoint policy enforcement, and Intrusion detection Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, NAT, BGP, OSPF, VRRP, IPSEC, FIREWALL, 802 1Q, MD5, SSH, SSL, TLS, SHA1, DES, 3DES, TACACS+, and 802 1x, SD-WAN, Ability to use tools like Wireshark, Nagios, or SolarWinds for monitoring, analysing, and diagnosing network issues, Knowledge of scripting languages (Python, PowerShell) for automating network tasks, Understanding of wireless protocols (e-g , Wi-Fi 6) and securing wireless networks, Experience with cloud networking services (e-g , AWS VPC, Azure Virtual Network), Awareness of industry-specific compliance requirements (e-g , HIPAA, PCI-DSS, SOC -2, GDPR), Proficiency in configuring, managing, and troubleshooting network devices such as routers, switches, IDS, IPS and firewall, Strong experience in designing, Implementing and supporting Microsoft Azure Networking Solution Communications/Leadership Excellent communication oral, written, and interpersonal skills, Strong analytical and problem-solving skills, Ability to develop effective and cooperative working relationships across multiple areas, Education/Technology Bachelors degree in computer science, Management Information Systems, or a related field, Preferred Qualification: Relevant certification such as CCNPSecurity | CCNP-Enterprise/ Design, AZ-104 , MS Azure AZ-700 Experience with Palo Alto network configuration and management preferred PCNSE, PCNSA, or PCSSA is preferred, Experience in similar role with large, complex organizations implementing Cisco ISE Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law,

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, please click here: Kaseya Culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth, Role: Senior DevOps Engineer Duration: Full-Time Timings: 1PM 10 PM IST Experience: 8+ yrs Work Mode: Completely Onsite (No Hybrid/ Remote model) Skills to crack: Azure-powered infrastructure; Governance Framework; Architecture Security; Organizing Tenants; Managing Tickets, About Kaseya: Kaseya is the leading cloud provider of IT systems management software, offering a complete IT management solution delivered both via cloud and on-premises Kaseya technology empowers MSPs and mid-sized enterprises to proactively manage and control their IT environments remotely, easily and efficiently from a single platform Kaseya solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more, The company was founded in 2000 and is privately held with a presence in over 20 countries To learn more, please visit http:// kaseya Job Profile: We are seeking a highly skilled and experienced Azure Cloud Engineer to join our team, The ideal candidate will be responsible for providing expert guidance, developing tooling, and implementing best practices to ensure our Azure infrastructure is reliable, secure, and optimized for performance and cost, This role will require a deep understanding of Azure services, extensive hands-on experience, the ability to mentor peers and collaborate across cross-functional teams, and a passion for driving complex projects to completion, Responsibilities: Design and implement Azure-based solutions and patterns using prescribed best practices, Facilitate project and initiative execution through collaboration with product teams, Refine the tenant/subscription onboarding processes and operational readiness reviews, Enhance current processes for account management/organization, provisioning, and governance, Provide cloud financial management support, such as working with product teams to identify cost optimization opportunities, and contributing to consumption and MACC discussions, Participate in technical committees involved in standardizing public cloud best practices, Implement and help enforce security processes and policies in conjunction with our security teams to ensure adherence to best practices, guidelines and compliance regulations, Help ensure adherence to data protection and privacy regulations, Provide guidance and recommend solutions in implementing service availability and performance monitoring, Skills and Experience: 8+ years progressive experience building and supporting Azure-powered infrastructure, Outstanding interpersonal and communication skills with the ability to work in a distributed team environment, Ability to communicate at a high level with senior management, Strong problem solving and troubleshooting experience, especially when given vague or limited information, Strong focus on Azure security principles and best practices, including EntraID and Identity and access management Experience designing or reviewing Azure-powered architectures, Experience with cost reduction and consumption model planning, Experience with Active Directory, Experience with IaC tooling such as CloudFormation or Terraform, Proficiency in scripting languages such as Python and Bash, Prior experience mentoring cloud engineers, Experience troubleshooting various Operation Systems, such as Ubuntu, Debian, Windows, etc Working knowledge or certification in the following areas are a big plus: Azure Certification Container technologies such as Docker Experience with CI/CD tooling, Object-oriented programming languages such as Java or C#, Qualifications: Bachelor's degree in computer science, Information Technology, or equivalent work experience Drive cloud initiatives spanning functional areas such as account management and governance, security, cost optimization, modernization, and reliability/performance, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law,

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners,), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya, and for more information on Kaseyas culture, please click here: Kaseya Culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth, Sales Compensation Analyst Primary Job Responsibilities: Administration of Sales Participant data in the Sales Compensation system to ensure all hires, terminations and employee data changes are up to date, Active involvement in requirements gathering and create documentation, maintain, and update existing business processes based on business requests, Providing support in implementing Compensation plans for all eligible employees, Manage compensation plans for sales participants in the incentive tool (Captivate IQ tool), Validating sales compensation data for accuracy and consistency with the corporate Sales Compensation policies and guidelines, Collaborating with Sales Operations, Finance and Sales Management to timely resolve sales compensation issues, Support training to Sales teams around Compensation-related processes, procedures, and program details, Communicate effectively with stakeholders and provide ongoing support to proactively assist business in making informed management decisions, Support IC Plan health check analysis to the sales leadership, Ensure compliance with global standards and maintaining efficiency while meeting critical deadlines, Qualifications: Must have 2-5 yrs of total work experience with minimum 2 + year of relevant experience required Good analytical mind and skills to change data into information, Proficient with Advanced Excel, VBA experience is a plus, Experience working with incentive compensation & CRM Systems, Excellent written and verbal communication skills, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law,

Title: Sr Network Engineer Location: Bangalore, India Experienced Sr IT Network Engineer overseeing network architecture, security implementation, performance optimization and troubleshooting, proactive maintenance for seamless operations, and guidance to Team members Ideally, 10+ years of experience in enterprise network engineering, 3+ years working with Cisco ISE and being an expert in it, Responsibilities Assist in creating project plans, timelines, and schedules, Responsible for planning for the expansion of network capacity to support the company's growth, Advanced troubleshooting and resolving the most complex network performance and connectivity problems Take ownership of network issues, network functionality, and accountability for your work, Troubleshoot routing issues, communicate with carriers/providers and execute solutions to solve service-impacting situations, Work with network hardware vendors to diagnose and recommend resolutions for hardware outages, bugs, and scalability limitations, Research and work with new networking hardware or technologies, In-dept experience capacity planning, designing, deploying, and supporting infrastructure data, voice and video networks, to support virtualization architecture SAN configuration, Hyper-V, ESXi, etc required Skills Hands-on working experience with Palo Alto and Meraki firewalls, Cisco 6500s, Nexus, and Meraki switch devices, Catalyst 9k switches Cisco ISE, Extensive ISE troubleshooting skills in both CLI and GUI, integrations(configure ISE with wired, wireless, and VPN networks), Proven experience in LAN/WAN topologies as it relates to routing & switching configuration and protocol implementation, network security, segmentation, endpoint policy enforcement, and Intrusion detection Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, NAT, BGP, OSPF, VRRP, IPSEC, FIREWALL, 802 1Q, MD5, SSH, SSL, TLS, SHA1, DES, 3DES, TACACS+, and 802 1x, SD-WAN, Ability to use tools like Wireshark, Nagios, or SolarWinds for monitoring, analysing, and diagnosing network issues, Knowledge of scripting languages (Python, PowerShell) for automating network tasks, Understanding of wireless protocols (e-g , Wi-Fi 6) and securing wireless networks, Experience with cloud networking services (e-g , AWS VPC, Azure Virtual Network), Awareness of industry-specific compliance requirements (e-g , HIPAA, PCI-DSS, SOC -2, GDPR), Proficiency in configuring, managing, and troubleshooting network devices such as routers, switches, IDS, IPS and firewalls, Strong experience in designing, Implementing and supporting Microsoft Azure Networking Solutions Communications/Leadership Excellent communication oral, written, and interpersonal skills, Strong analytical and problem-solving skills, Ability to develop effective and cooperative working relationships across multiple areas, Education/Technology bachelors degree in computer science, Management Information Systems, or a related field, Preferred Qualification: Relevant certification such as CCNPSecurity | CCNP-Enterprise/ Design, AZ-104 , MS Azure AZ-700 Experience with Palo Alto network configuration and management preferred PCNSE, PCNSA, or PCSSA is preferred, Experience in similar role with large, complex organizations implementing Cisco ISE

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners,), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya, and for more information on Kaseyas culture, please click here: Kaseya Culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Role: Compliance Analyst Location: Bangalore Duration: Full-Time Timings: 2PM11 PM IST (Cabs & benefits provided) Experience: 5-10 yrs Work Mode: Completely Onsite (No Hybrid/ Remote model) Required Skills: ISO 270001 and SOC2 Audit Assist in Compliance audits, build out audit/walkthrough plan, communication with Control Owners, External & Internal Auditors, Design & complete walkthroughs and tests of the operating effectiveness of controls across business units, product lines, and infrastructure, in support of SOC 2 audits and other compliance certifications, Prepare Control Owner and facilitate the audit readiness process for all audits including but not limited to SOC 2 audits, Collaborate with control owners to collect populations and samples for all audits, Communicate with the external auditor to schedule audit preparations, fieldwork, and reporting activities, Provide guidance and support for evidence collection, transformation, and normalization across a variety of Products, operating systems, applications, appliances, and networking platforms, Provide insight and recommendations regarding gaps and improvements in the design and operating effectiveness of controls, Assist in Project Managing the Compliance team initiatives, ensuring on time delivery, Collaborate with the teams in designing and streamlining audit procedures, project management solutions, and control period work, Learn, stay on top of upcoming, and apply applicable standards, frameworks, and interpretative guidance (e-g , attestation and auditing standards, SOC 2, NIST 800-53, ISO, COSO, FedRAMP & EUCS), Lead and collaborate with various geographically spread, cross-functional teams including IT, Product, Engineering, Architecture teams, Sales, Marketing, Finance and Legal, Ensure thorough documentation of controls, process, tickets, meetings, evidence collection, Work closely with other IT and security teams to ensure seamless integration and operation of Compliance team process and or tools, Perform other security-related duties as assigned, Limited off-hours support may be required, Limited travel may be required, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law,

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners,), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya, and for more information on Kaseyas culture, please click here: Kaseya Culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Job Description To support the increasing growth in Kaseya business, we are hiring an Associate Sales Operations Analyst Based out of our Bangalore office and reporting to a Sales Operations Team Lead, this position will be responsible for supporting various quote to cash processes and will become an administrative extension of the sales organization This is a great opportunity for someone seeking a challenging position within the software industry and one that provides insight into the operational setting Kaseya is a rapidly growing company that offers tremendous growth opportunities, Responsibilities Act as a liaison with stakeholders at all levels of the organization using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements Daily creation and approvals of quotes; general day-to-day data entry Ensure software licensing is aligned with contract entitlements, exerting revenue assurance Support data administration efforts in Kaseya's CRM system, such as mergers of account, contact and other pertinent records Partner with product managers on operationalizing new offerings, by maintaining product master Collate, develop, and design reports from various systems and analyses the results for the management team and business unit heads for their decision-making Support requirements management and change management processes Qualifications Any Graduate Young and dynamic professional looking for challenging opportunities Possesses strong Analytical / Logical thinking skills Excellent written and verbal communication skills Strong interpersonal and problem-solving skills Proficient in Microsoft Word, Excel, and Power Point (Excel mandatory) Inquisitive, adaptable, and committed to meet tough deadlines Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law,

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners,), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya, and for more information on Kaseyas culture, please click here: Kaseya Culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Title: Sr Network Engineer Location: Bangalore, India Experienced Sr IT Network Engineer overseeing network architecture, security implementation, performance optimization and troubleshooting, proactive maintenance for seamless operations, and guidance to Team members Ideally, 10+ years of experience in enterprise network engineering, 3+ years working with Cisco ISE and being an expert in it, Responsibilities Communications/Leadership Assist in creating project plans, timelines, and schedules, Responsible for planning for the expansion of network capacity to support the company's growth, Advanced troubleshooting and resolving the most complex network performance and connectivity problems Take ownership of network issues, network functionality, and accountability for your work, Troubleshoot routing issues, communicate with carriers/providers and execute solutions to solve service-impacting situations, Work with network hardware vendors to diagnose and recommend resolutions for hardware outages, bugs, and scalability limitations, Research and work with new networking hardware or technologies, In-dept experience capacity planning, designing, deploying, and supporting infrastructure data, voice and video networks, to support virtualization architecture SAN configuration, Hyper-V, ESXi, etc required Skills Hands-on working experience with Palo Alto and Meraki firewalls, Cisco 6500s, Nexus, and Meraki switch devices, Catalyst 9k switches Cisco ISE, Extensive ISE troubleshooting skills in both CLI and GUI, integrations(configure ISE with wired, wireless, and VPN networks), Proven experience in LAN/WAN topologies as it relates to routing & switching configuration and protocol implementation, network security, segmentation, endpoint policy enforcement, and Intrusion detection Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, NAT, BGP, OSPF, VRRP, IPSEC, FIREWALL, 802 1Q, MD5, SSH, SSL, TLS, SHA1, DES, 3DES, TACACS+, and 802 1x, SD-WAN, Ability to use tools like Wireshark, Nagios, or SolarWinds for monitoring, analysing, and diagnosing network issues, Knowledge of scripting languages (Python, PowerShell) for automating network tasks, Understanding of wireless protocols (e-g , Wi-Fi 6) and securing wireless networks, Experience with cloud networking services (e-g , AWS VPC, Azure Virtual Network), Awareness of industry-specific compliance requirements (e-g , HIPAA, PCI-DSS, SOC -2, GDPR), Proficiency in configuring, managing, and troubleshooting network devices such as routers, switches, IDS, IPS and firewalls, Strong experience in designing, Implementing and supporting Microsoft Azure Networking Solutions Excellent communication oral, written, and interpersonal skills, Strong analytical and problem-solving skills, Ability to develop effective and cooperative working relationships across multiple areas, Education/Technology bachelors degree in computer science, Management Information Systems, or a related field, Preferred Qualification: Relevant certification such as CCNPSecurity | CCNP-Enterprise/ Design, AZ-104 , MS Azure AZ-700 Experience with Palo Alto network configuration and management preferred PCNSE, PCNSA, or PCSSA is preferred, Experience in similar role with large, complex organizations implementing Cisco ISE Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law,

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.. WHAT YOU’LL DO:. As a Global Payroll Administrator, you will play a crucial role in ensuring accurate and timely processing of payroll across our global operations. You will be responsible for managing payroll processes, analyzing payroll data, and maintaining compliance with local tax regulations and labor laws. Experience with ADP Celergo/Streamline is a plus.. WHAT WE ARE LOOKING FOR:. A skilled and detail-oriented Global Payroll Administrator to join our Finance team.. THE SCHEDULE:. This position is 100% in our Bangalore office.. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Responsible for end-to-end payroll processes for employees across multiple countries, ensuring accuracy, timeliness, and compliance with local regulations. Experience in India highly desired.. Collect and validate employee data, including new hires, terminations, salary changes, and benefits information, to ensure accurate payroll calculations.. Review and reconcile payroll data, ensuring all deductions, taxes, and contributions are accurately calculated and processed.. Collaborate with HR teams to ensure accurate and timely data transfer between the human resources management system (BambooHR) and payroll system (ADP Streamline).. Prepare and process payroll reports, such as earnings statements, tax filings, local reports, in compliance with local regulations.. Monitor changes in tax laws, labor regulations, and payroll compliance requirements, ensuring timely updates to payroll processes.. Address employee payroll inquiries and resolve issues related to compensation, deductions, and tax withholdings.. Assist in the implementation and testing of payroll system upgrades and enhancements.. Conduct periodic audits of payroll records to identify and resolve discrepancies or errors.. Collaborate with cross-functional teams, including Finance, HR, and Legal, to ensure alignment and compliance with company policies and procedures.. WHAT YOU’LL BRING:. Bachelor's degree in Accounting, Finance, or a related field (achieved or in progress) or equivalent experience.. Minimum of 3 years of experience in payroll administration, preferably with global payroll exposure.. Ability to maintain confidentiality and handle sensitive employee data.. Experience in implementing Payroll Systems a plus.. Strong knowledge of local payroll regulations, tax laws, and labor laws across multiple countries.. Experience with BambooHR or other HR management systems is a plus.. Proficient in payroll software and tools (ADP), with the ability to quickly learn new systems.. Excellent attention to detail and accuracy, with strong analytical and problem-solving skills.. Strong organizational and time management skills, with the ability to prioritize and meet deadlines.. Excellent communication skills, both written and verbal, with the ability to effectively collaborate with cross-functional teams and address employee inquiries.. Strong proficiency in Microsoft Excel and other Office applications.. Join the Kaseya growth rocket ship and see how we are #ChangingLives !. Additional Information. Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.. Show more Show less

Compliance Analyst. Remote. Full-Time Position. Are you ready to make an impact?. ABOUT KASEYA:. Kaseya is the leading provider of complete IT Infrastructure and Security Management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com, and for more information on Kaseya’s culture, please click here: Kaseya Culture.. Kaseya closed on the acquisition of Datto, Inc., on June 23, 2022. Learn more about the acquisition, here.. Kaseya closed on the acquisition of ConnectBooster on October 5, 2022. Learn more about the acquisition, here.. WHAT YOU’LL DO:. As a cutting-edge technology company, we are searching for a talented Compliance Analyst to join our exceptional GRC team. Kaseya is a leader in delivering groundbreaking solutions that empower businesses to thrive in the digital age. You should be a technical leader who will build and maintain Compliance focused security controls. In this position, you will be responsible for assisting in the planning, coordinating, and executing Compliance audits & initiatives that improve Kaseya’s security posture. You will be responsible for assisting in audits, designing, implementing, and maintaining robust Compliance controls.. WHAT WE ARE LOOKING FOR:. The ideal candidate will work on a wide variety of interesting technical problems, operate at scale in an environment with over an exabyte of data, have opportunities to build a world class Compliance team, and operate with both autonomy and empowerment from senior leadership.. Prior experience as a security focused Compliance Analyst is required, the candidate must have experience and demonstrate capability in this domain. The Compliance Analyst must have effective communication and project management skills.. THE SCHEDULE:. This position is 100% remote.. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Assist in Compliance audits, build out audit/walkthrough plan, communication with Control Owners, External & Internal Auditors.. Design & complete walkthroughs and tests of the operating effectiveness of controls across business units, product lines, and infrastructure, in support of SOC 2 audits and other compliance certifications.. Prepare Control Owner and facilitate the audit readiness process for all audits including but not limited to SOC 2 audits.. Collaborate with control owners to collect populations and samples for all audits.. Communicate with the external auditor to schedule audit preparations, fieldwork, and reporting activities.. Provide guidance and support for evidence collection, transformation, and normalization across a variety of Products, operating systems, applications, appliances, and networking platforms.. Provide insight and recommendations regarding gaps and improvements in the design and operating effectiveness of controls.. Assist in Project Managing the Compliance team initiatives, ensuring on time delivery.. Collaborate with the teams in designing and streamlining audit procedures, project management solutions, and control period work.. Learn, stay on top of upcoming, and apply applicable standards, frameworks, and interpretative guidance (e.g., attestation and auditing standards, SOC 2, NIST 800-53, ISO, COSO, FedRAMP & EUCS).. Lead and collaborate with various geographically spread, cross-functional teams including IT, Product, Engineering, Architecture teams, Sales, Marketing, Finance and Legal.. Ensure thorough documentation of controls, process, tickets, meetings, evidence collection.. Work closely with other IT and security teams to ensure seamless integration and operation of Compliance team process and or tools.. Perform other security-related duties as assigned.. Limited off-hours support may be required.. Limited travel may be required.. GENERAL QUALIFICATIONS AND EXPERIENCE. 5 to 10 years of demonstrated ability in leading Compliance audits.. Strong program management skills: ability to effectively lead teams, track commitments from Project Owners and SMEs, and supervise/lead self and others in responding to roadblocks, queries, work sessions, and meeting project timelines.. Excellent leadership and team management skills, with the ability to inspire and motivate teams.. Knowledge and experience working with Cloud technologies/environments, AWS, Azure, GCP or other related cloud experience is required.. Familiarity with On-prem, Cloud, and Hybrid Cloud environments.. Understanding of Request, Incident, and Change Management practices.. Possess at least one recognized security Compliance certification, which demonstrates advanced expertise in designing, implementing, and managing premier cybersecurity risk programs.. Strong understanding of Compliance principles, practices, and tools, with the ability to develop and implement effective procedures and corrective measures.. Proficient in assessing, prioritizing, and addressing Compliance control issues, including handling escalations and providing consultation across business units.. WHAT YOU’LL BRING:. Prior experience as a Compliance Analyst or similar role.. Working understanding of SOC2, ISO27001, GDPR, modern Data Pipeline Design, Transformation and Normalization of Data and best practices.. Ability to effectively lead teams with multiple projects in an extremely fast paced environment. One or more certifications such as CISA, CISM, CISSP, CRISC, CIA, or CGEIT are desired.. Can translate complex technical topics into easy-to-understand concepts fostering understanding and collaboration between technical and business stakeholders.. Strong written and verbal communication skills, with a passion for documentation.. Knowledge and experience working with Cloud technologies/environments, AWS, Azure, GCP or other related cloud experience is required.. Self-starter and ability to perform independently and synthesize information from disparate sources.. Ability to quickly demonstrate an understanding of internal security risks, security controls, business processes in a fast-paced environment.. Proficiency with Atlassian products: Jira and Confluence.. Strong work ethic and an insatiable desire to learn.. Thrives in a team-based environment, leaving ego at the door.. Solid organizational skills, including the ability to consistently meet project deadlines, while maintaining quality, attention to detail, and accuracy in work.. As needed, develop and enforce policies, standard, procedures, methodologies, processes, and tools.. Identify trends in need of a larger solution, beyond the scope of the immediate problem.. Design and champion best practices within the organization.. Solve complex and challenging problems with simple, maintainable, and scalable solutions.. YOUR REWARD:. Join the fastest growing tech company in the world servicing over 50,000 companies globally! Earn a competitive compensation package that allows you to focus your attention on your passion in the exciting field of technology.. A benefits package including:. Coverage for medical, dental, vision, life and disability.. Paid Holidays.. Generous PTO.. Casual and fun work environment.. Education assistance.. A relocation subsidy may also be available.. If this sounds like the right career to fit your personality and interests, please apply, we are looking forward to meeting you!. We could tie to the careers page headliner and change it to "Are you ready be your best and make an impact at Kaseya?". OR "Are you ready to make an impact at a fast-growing global tech company?". Show more Show less

About the company - Kaseya is the leading global provider of AI-powered cybersecurity and IT management software. Through its customer-centric approach and renowned support, Kaseya delivers best-in-breed technologies that empower organizations to seamlessly manage IT infrastructure, secure networks, backup critical data, manage service operations and grow their businesses. Kaseya offers a broad array of IT management solutions from industry-leading providers: audIT, ConnectBooster, Datto, Graphus, ID Agent, IT Glue, Kaseya, RapidFire Tools, RocketCyber, Secure Payments, Spanning Cloud Apps, TruMethods, Unitrends and Vonahi. These innovative solutions fuel Kaseyas IT Complete platform, which addresses the challenges of multifunctional IT professionals. IT Complete empowers them to centrally command hardware, software, security, data, compliance, operations and more from within a comprehensive, integrated, intelligent (AI utilization-optimized), and affordable platform. Headquartered in Miami, Florida, Kaseya is privately held with a global presence in more than a dozen countries Roles & Responsibilities: Own the end-to-end sales cycle , including: Outbound prospecting to generate new leads. Qualifying inbound leads to identify high-potential opportunities. Collaborating with Solutions Engineering and other teams to conduct product demonstrations. Nurturing prospects , addressing objections, and guiding them through the sales funnel. Closing deals and ensuring a smooth handover to the customer success team for onboarding. Target US Market Work hours: 5.30pm to 2.30am / 6:30 PM 3:30 AM IST Potential travel to the US for training and business-related activities , if required. Competitive commission structure (one of the best in the industry). Dynamic "work hard, play hard" culture. Requirements: Education: MBA or Engineering background is preferred but not mandatory. Traits: Self-motivated, results-driven and a proactive go-getter Benefits: Health Insurance. Best Incentive Policy. Relocation Facility Competitive Salary. Travel Opportunities. A Pickup & Drop (Cab) facility Interested candidate can share resume on k-sudeepta.roy@kaseya.com

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www insightpartners com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to www Kaseya com and for more information on Kaseyas culture, please click here: Kaseya Culture Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers WHAT YOULL DO: Join our dynamic team at Kaseya as a Technical Support Expert and become the driving force behind exceptional customer satisfaction In this role, you will be at the forefront of innovation, collaborating with cutting-edge technologies and diverse clientele to ensure seamless operations and transformative user experiences In this fast-paced environment, you will solve problems and propel Kaseya forward You will play a critical role in assisting customers with any technical issues they encounter and ensure their success with our Kaseya 365 Endpoint, multi-software solution WHAT WE ARE LOOKING FOR: An experienced technical support engineer working on the Kaseya 365 Endpoint team You will report directly to the Technical Support Supervisor THE SCHEDULE: Shift times to be discussed This position is 100% in office, based in our Bangalore, India office ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond to customer inquiries, troubleshooting requests, and technical issues across various communication channels, such as phone, chat, and ticketing systems Diagnose and resolve technical problems by investigating issues related to product installation, configuration, usage, and compatibility Work with internal teams to escalate and resolve complex technical issues that require further investigation Create clear and concise documentation to help customers resolve issues and improve self-service resources Engage in remote troubleshooting sessions, analyzing logs and diagnosing issues to identify potential technical challenges Assist customers in configuring and optimizing the product to meet their specific needs and environments Stay informed about product updates, industry trends, and best practices to provide relevant and effective support Participate in on-call rotations to provide after-hours technical support for urgent customer issues Contribute to the knowledge base by documenting common issues, solutions, and best practices to enhance team efficiency and customer satisfaction Provide feedback to internal teams based on customer interactions to help improve the product WHAT YOULL BRING: Preferred bachelor's degree in computer science, Information Technology, cybersecurity, a related field, or equivalent work experience Proven experience in technical support or customer-facing roles, preferably in a cybersecurity or software company Strong understanding of diagnosing and troubleshooting issues on Windows, and proficiency with macOS and Linux operating systems Strong understanding of cybersecurity principles, antivirus, EDR software, and the modern threat landscape Familiarity with networking protocols, security configurations, and system administration Excellent problem-solving skills, with the ability to analyze complex technical problems and provide effective solutions Exceptional communication skills, both written and verbal, with the ability to convey technical information to both technical and non-technical audiences Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law

The Data Engineer will report to the Data Engineering Manager and play a crucial role in designing, building, and maintaining scalable data pipelines within Kaseya You will be responsible for ensuring data is readily available, accurate, and optimized for analytics and strategic decision-making Required Qualifications: Bachelors degree (or equivalent) in Computer Science, Engineering, or related field 2+ years of experience in data engineering or related role Proficient in SQL and at least one programming language (Python, Scala, or Java) Hands-on experience with data integration/ETL tools (e g, Matillion, Talend, Airflow) Familiarity with modern cloud data warehouses (Snowflake, Redshift, or BigQuery) Strong problem-solving skills and attention to detail Excellent communication and team collaboration skills Ability to work in a fast-paced, high-growth environment Roles & Responsibilities: Design and Develop ETL Pipelines: Create high-performance data ingestion and transformation processes, leveraging tools like Matillion, Airflow, or similar Implement Data Lake and Warehouse Solutions: Develop and optimize data warehouses/lakes (Snowflake, Redshift, BigQuery, or Databricks), ensuring best-in-class performance Optimize Query Performance: Continuously refine queries and storage strategies to support large volumes of data and multiple use cases Ensure Data Governance & Security: Collaborate with the Data Governance team to ensure compliance with privacy regulations and corporate data policies Troubleshoot Complex Data Issues: Investigate and resolve bottlenecks, data quality problems, and system performance challenges Document Processes & Standards: Maintain clear documentation on data pipelines, schemas, and operational processes to facilitate knowledge sharing Collaborate with Analytics Teams: Work with BI, Data Science, and Business Analyst teams to deliver timely, reliable, and enriched datasets for reporting and advanced analytics Evaluate Emerging Technologies: Stay informed about the latest tools, frameworks, and methodologies, recommending improvements where applicable

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, We are looking for a bright and motivated Help Desk Engineer to deliver enterprise-level technical support to our internal customers Youll be the first point of contact for troubleshooting and resolving IT issues via phone, email, chat, and ticketing systems, This is a high-impact role where your technical expertise and customer-first mindset will directly contribute to the productivity of our global teams, Responsibilities Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals, Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity, Resolve incidents and service requests using ITSM tools and follow ITIL best practices, Maintain accurate documentation of issues and resolutions in the help desk system, Escalate complex issues to appropriate teams while ensuring timely follow-up, Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning, Requirements: 13 years of experience in a Help Desk or IT Support role, Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS, Familiarity with ITSM tools and ticketing systems, Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), Excellent communication and interpersonal skills, Ability to work independently and manage multiple priorities in a fast-paced environment, Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate, Experience supporting global teams across multiple time zones, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Kaseya is a global leader in IT and security management solutions for Managed Service Providers (MSPs) and internal IT teams With over 15 million endpoints under management, we empower IT professionals to manage, secure, and automate their environments with confidence, We are looking for a bright and motivated Help Desk Engineer to deliver enterprise-level technical support to our internal customers Youll be the first point of contact for troubleshooting and resolving IT issues via phone, email, chat, and ticketing systems, This is a high-impact role where your technical expertise and customer-first mindset will directly contribute to the productivity of our global teams, Responsibilities Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals, Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity, Resolve incidents and service requests using ITSM tools and follow ITIL best practices, Maintain accurate documentation of issues and resolutions in the help desk system, Escalate complex issues to appropriate teams while ensuring timely follow-up, Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning, Requirements: 13 years of experience in a Help Desk or IT Support role, Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS, Familiarity with ITSM tools and ticketing systems, Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), Excellent communication and interpersonal skills, Ability to work independently and manage multiple priorities in a fast-paced environment, Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate, Experience supporting global teams across multiple time zones, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Job Title: Technical Support Engineer L1 Location & Mode: Bangalore Onsite (No Hybrid/ WFH) Duration: Full-Time Shift: Open to rotational Shift Logistics: Cabs, Food, and other benefits provided Availability: Immediate / serving NP/ NP of 30-45 D Job Description: We are looking for a Customer Support Engineer with strong and proven customer service experience in the IT market, We are looking for candidates with willingness to learn, a solution-oriented mindset and excellent communication skills, The Customer Support Engineer will provide world-class support service to our customers and ensure customer satisfaction, The candidate is expected to maintain a professional, courteous and customer service-focused attitude always, Required Skills: Minimum 3 yearsexperience in a Technical Support Role Solid knowledge and hands-on experience in TCP/IP protocol stack including addressing, TCP/IP, routing, switching, cabling, internet protocols (BGP,ISIS, and OSPF), firewalls, VPNs, and load balancers, SQL databases, Microsoft Windows Server, General inter-networking ( e-g Active Directory), Networking concepts and protocols such as DNS, DHCP, FTP, TFTP, HTTP, iptables and PXE booting, Commands/utilities including but not limited to Apache, FTP, telnet, SSH, SMTP, POP, IMAP, Preferred Skills: Successful completion of the Kaseya Certified Administrator Certification (KCA), Solid In-depth knowledge of Linux/Unix and Windows environment, Industry-accepted certifications or equivalent work experience in one or more of the following areas: A+ Hardware/Software Network + CCNA Virtualization (VMware, Hyper-V) Linux+ MCP, MCTS or MCITP (Windows Server2k8, Windows Server 2012) Server+ Responsibilities: To take complete ownership of the diagnosis and resolution of Product issues, ranging from simple to very complex To provide the Customer with the most suitable, relevant solution in the best manner To engage with Customers both in writing and verbally in the most courteous manner, through all stages of resolution To ensure thorough collection of case details and theyre recorded correctly and professionally To coordinate with multiple teams if necessary and follow-up tenaciously with them to get Customer issues resolved To study the trends in issues being raised and suggest changes in line with the trends To assist in the development and implementation of new or improved service delivery strategies and initiatives Ensure that knowledge is transferred and shared within the team Assisting in the maintenance of all process documentation that is relevant to the Product and its customers Work within the development cycle to assist with product enhancements and improvements General Skills: Customer Centric, Excellent listening skills, Excellent communication skills, both verbal and written English, Strong Organizational, prioritization, and multitasking skills, Excellent phone etiquette, Excellent time management; (i-e ability to prioritize tickets and complete research on time), Ability to properly articulate ideas, suggestions, and provide positive/constructive feedback, Ability to work independently without direct supervision, Willingness to work with team members or group to achieve common goals, Willingness to liaise with other departments to achieve common goals, Company Description: Kaseya is the leading cloud provider of IT systems management software, offering a complete IT management solution delivered both via cloud and on-premise Kaseya technology empowers MSPs and mid-sized enterprises to proactively manage and control their IT environments remotely, easily and efficiently from a single platform Kaseya solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more Kaseya has a presence in over 20 countries To learn more, please visit http:// kaseya Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Role: Sr Data Engineer Location: Bangalore Onsite Duration: Full-Time Timings: 1-10 PM IST (Cab; Food & other facilities provided) Experience: 6-8 yrs Skills to crack: Snowflake, SQL, Python, ETL, Matillion / Informatica Desired Skills: PowerBI, CRM (Salesforce), ERP (Oracle) About the Role: We are seeking an experienced and proactive Senior Data Engineer to drive the design, development, and optimization of our enterprise data infrastructure, with a core focus on Snowflake, You will lead complex data integration projects from CRM (preferably Salesforce), ERP systems (such as Oracle), and other enterprise sources, This role will play a critical part in shaping our data platform, ensuring scalability, performance, and compliance to support advanced analytics and AI initiatives, Required Qualifications: Bachelors or Masters degree in computer science, Engineering, Information Systems, or a related technical field, 6+ years of hands-on experience as a Data Engineer, with a proven track record of delivering production-grade data solutions, Expertise in Snowflake: performance tuning, data modelling, security features, and best practices, Deep experience integrating complex systems like CRM (Salesforce) and ERP platforms (NetSuite, etc), Advanced proficiency in SQL, including optimization, CTEs, window functions, and complex joins, Strong experience with Python for building and orchestrating data pipelines, Expertise with data pipeline tools or custom-built ETL frameworks, Solid experience in cloud ecosystems (AWS, Azure, GCP) ? including storage, compute, and serverless services, Strong understanding of data governance, metadata management, and data cataloguing solutions, Certifications in Snowflake, Salesforce Data Architecture, or Cloud Architect certifications (AWS, Azure, GCP), Experience working with real-time data ingestion tools (Kafka, Kinesis, Pub/Sub), Knowledge of Data Lakehouse architecture and experience with Delta Lake, Apache Iceberg, or similar technologies, Familiarity with ML Ops or supporting Data Science initiatives is a plus, Responsibilities: Architect, develop, and optimize highly scalable, reliable, and secure data pipelines and workflows on Snowflake, Lead and oversee the integration of data from CRM (Salesforce), ERP platforms, and other third-party systems into the enterprise data warehouse, Define best practices for data modelling, data quality, security, and operational efficiency, Collaborate with cross-functional teams (Product, Engineering, BI, Data Science) to understand business needs and deliver comprehensive data solutions, Mentor and guide junior and mid-level data engineers through code reviews, technical guidance, and architectural discussions, Evaluate and recommend modern data tools, frameworks, and patterns ( e-g , ELT, Data Mesh, Data Vault modelling), Implement and manage orchestration tools and CI/CD pipelines for data engineering projects, Own monitoring, logging, and alerting strategies for data pipelines, ensuring high uptime and performance, Ensure compliance with data governance, privacy, and security standards (GDPR, HIPAA, SOX), Contribute to technical documentation, runbooks, and knowledge-sharing initiatives within the team, Soft Skills: Strong leadership capabilities with a hands-on attitude, Excellent problem-solving and decision-making abilities, Strong written and verbal communication skills ? able to explain technical concepts to business stakeholders, Ability to balance speed and quality, pushing for sustainable engineering excellence, A mindset of continuous learning and innovation, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Job Description Job Title: Technical Lead Location: Bengaluru, Karnataka Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide Kaseyas best-inbreed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners ( insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over twenty countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to https:// kaseya / Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE The thousands of people that succeed at Kaseya are prepared to go beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth, What We Are Looking For We are currently in the process of recruiting a Technical Lead with a substantial background in the field The candidate must possess 8-10 years of overall work experience, with a significant portion of this duration (6 or more years) dedicated to server/client support The ideal candidate will have a robust background in remote server/client administration, troubleshooting, and management Exceptional communication skills and the ability to multitask efficiently in a dynamic environment are prerequisites The candidate should also exhibit proficiency in resolving a wide range of technical issues, including but not limited to user authentication, Group Policy Objects (GPOs), Microsoft/Windows patch failures, Active Directory (AD)/replication/Exchange Server issues, backup failures, and OS-level issue, Required Skills The candidate should have a minimum of 8-10 years of experience in a technical support or systems administration role, with a focus on remote server/client administration, troubleshooting, and management for at least 6 years The candidate should demonstrate the ability to effectively multitask and resolve critical server and client errors, alerts, patching, and other technical tasks A strong understanding of Windows Server operating systems, including configuration, security, automation, and patch management is required The candidate should have in-depth knowledge of network IT concepts, including network protocols, routing, switching, and security best practices Expertise in troubleshooting complex issues related to user authentication, Group Policy Objects (GPOs), Microsoft/Windows patching, Active Directory (AD), replication, Exchange Server, backup failures, and server/client operating system issues is expected Excellent communication and interpersonal skills are necessary for effective collaboration with team members, customers, and stakeholders Strong leadership skills with the ability to motivate, mentor, and guide a technical team are essential The candidate should demonstrate the ability to prioritize workloads, manage projects, and meet deadlines in a fast-paced environment A commitment to continuous learning and staying up to date with the latest technologies and best practices is required The candidate should be willing to work in a rotational shift environment This role requires a 100% in-office presence and involves 24*7 shift work at our Bengaluru office location in India, What Youll Do In the role of a Technical Lead, the responsibilities include leading and guiding the technical support team, supervising remote server/client administration, troubleshooting, and management activities The role requires efficient multitasking to address server/client errors or alerts and perform patching or other tasks Effective communication is essential for liaising with team members and stakeholders The role involves working in collaboration with other departments to ensure smooth operations It also includes mentoring junior team members and providing technical assistance as needed The role demands continuous improvement of processes and procedures to enhance efficiency and effectiveness Regular performance evaluations and feedback provision to team members are part of the role The role also involves handling escalated technical issues and ensuring their timely resolution Staying updated with the latest technologies and industry best practices is a key requirement The role may require working in a rotational shift environment, Essential Duties And Responsibilities ? Forge and execute best practices and troubleshooting procedures to enhance team efficiency and problem resolution, ? Nurture and mentor junior team members, enhancing their technical skills and knowledge, ? Craft and sustain clear and concise technical documentation to facilitate knowledge transfer, ? Collaborate with internal teams ( e-g , security, network operations) to ensure a comprehensive approach to IT infrastructure management, ? Oversee and organize team workload, ensuring tasks are completed on time and in accordance with Service Level Agreements (SLAs), ? Stay informed about the latest technologies and trends and identify opportunities for continuous improvement within the NOC environment, ? Anticipate, diagnose, and resolve complex technical issues within the network IT and remote Windows systems infrastructure, ? Examine system logs, event data, and other resources to identify the root causes of problems, ? Lead and manage the daily operations of the technical support team, ensuring efficient workflow and high-quality service delivery, What Youll Bring ? Possess a minimum of 8-10 years of work experience, with at least 6 or more years of specialized experience in server/client support, ? Demonstrate proficiency in remote server/client administration, troubleshooting, and management, ? Exhibit the ability to multitask efficiently and resolve server/client errors or alerts swiftly, ? Communicate effectively, both verbally and in writing, ? Display willingness to work in rotational shifts, ? Specialize in troubleshooting various technical issues, including user authentication, GPOs, Microsoft/Windows patch failures, AD/replication/Exchange Server issues, backup failures, and OS-level issues, YOUR REWARD Join the fastest growing tech company in India Earn a competitive compensation package that allows you to focus your attention on your passion for an exciting career! Our benefits package includes: ? 100% Health premiums covered for employees, ? Company-provided breakfast & dinner facilities, ? Pluxee Meal Card, ? Company-provided transportation facility to and from work, ? Paid holidays and generous PTO, ? Fun and exciting work environment If this sounds like the right career to fit your personality and interests, please apply, we are looking forward to meeting you! Join the Kaseya growth rocket ship! Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Join the Kaseya growth rocket ship and see how we are #ChangingLives! Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show more Show less

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Software Engineer Full-Time Position Are you ready to make an impact ABOUT KASEYA: Kaseya is the leading provider of complete IT Infrastructure and Security Management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya, and for more information on Kaseyas culture, please click here: Kaseya Culture, Kaseya closed on the acquisition of Datto, Inc , on June 23, 2022 Learn more about the acquisition, here, Kaseya closed on the acquisition of ConnectBooster on October 5, 2022 Learn more about the acquisition, here, Responsibilities Contributing to large scale product integrations by leveraging third-party APIs, enhancing UI workflows, and adhering to the latest security standards, Applying application knowledge to design high-impact solutions to improve the stability and quality of the platform, Taking a proactive approach to resolve application issues Develop unit and functional tests to prevent future occurrences, Assisting with refining, prioritizing, and managing of your teams the issue backlog, Promote positive communication, collaboration, and team growth, Communicating with cross-functional teams including, but not limited to, Technical Support, Software Development, QA, Design, Documentation, and Product Management, Ensure the health and availability of the production application through monitoring, analysis of event logs, and debugging high priority production issues, Collaborating with fellow engineering team members to maintain architectural knowledge of new features and changes to the platform, Being a positive role model, that others want to follow and be inspired by, Being an agent of change Identify gaps in processes and tasks An advocate of new ideas to drive continuous improvement, Utilize AI tools and techniques to streamline and enhance development processes, including code generation, bug detection, and automated testing, Developing tooling to improve development and deployment processes, Requirements S 5+ years of experience programming, Strong computer science fundamentals: industry standard patterns and practices, Extensive experience working with cross functional teams completing root cause analysis, debugging code, and bug fixes, Passionate technologist looking to teach and learn from the best in software development, Proficient with public cloud platforms and best practices for cloud architecture, Proficiency in deploying and managing applications on public cloud platforms, Independent, driven, creative, and likes to take ownership, Ability to integrate AI solutions into existing systems to enhance functionality and performance, Proficient in designing scalable and high-performance applications using public cloud services, Knowledge of cloud security best practices, Proficiency in deploying, managing, and scaling applications using Kubernetes, Proficient at communicating with a wide variety of stakeholders to understand and execute on development roadmaps, Technology & Tools Experience with full stack and API development Proficient with modern authentication mechanisms Experience maintaining production services and applications Extensive experience with multiple application architectures (e-g , service-oriented architecture) Experience facilitating the implementation of modern security patterns and practices Broad and deep knowledge of architectural styles and design patterns Extensive experience working with continuous integration systems Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law,