8482 Service Management Jobs - Page 19

As a commissioning engineer, carrying out the testing & Commissioning of Control and relay panels, Substation automation system delivered in various locations within and outside India and actively contribute in the Zonal Service Management team of Grid Automation Systems Execute the project commissioning safely following all safety standards of ABB as well as customer Reports Hazards, Near Misses at working location back to office for records and further improvement Ensure that customer relations are managed in an optimal way Carryout the commissioning as per the documented process description and checklists Continuous interactions with Zonal service manager and expert helpline to carry out ...

Project Role : Service Management Practitioner Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Must have skills : Change Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Your typical day will involve coordinating various projects th...

Project Role : Service Management Practitioner Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Must have skills : Critical Incident Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Your typical day will involve coordinating various ...

Skill required: Order to Cash - Service Desk Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow an...

Overview: ServiceNow Business Analyst to join our team and act as the liaison between business stakeholders and the technical team. The ideal candidate will have strong knowledge of IT Service Management (ITSM) processes, a solid understanding of the ServiceNow platform, and the ability to translate business requirements into functional specifications. Responsibilities Key Responsibilities: Engage with stakeholders to gather, analyze, and document business requirements for ServiceNow implementations and enhancements. Translate business needs into functional and technical requirements in alignment with ServiceNow capabilities. Work closely with developers, architects, and administrators to en...

We are looking for an IT Support Services Analyst/Sr Analyst to join our L1 team in Chennai/Hyderabad location. This is an amazing opportunity to work on Web of Science products. The team consists of 8 colleagues and is reporting to Team Manager. The IT Support Services Analyst is responsible for providing technical support and ensuring the smooth operation of end-end workflow in content and monitoring applications regularly. This role involves troubleshooting, incident management, user support, and ensuring high-quality service delivery aligned with workflow policies and business objectives. About You experience, education, skills, and accomplishments Minimum 5 years of experience in WoS Pr...

Roles and Responsibility Manage and lead a team of professionals to achieve business objectives. Develop and implement strategies to enhance regional support and customer satisfaction. Collaborate with cross-functional teams to drive business growth and improvement. Analyze market trends and competitor activity to identify opportunities and threats. Provide coaching and mentoring to team members to improve their skills and performance. Ensure compliance with company policies and procedures. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly wi...

Managing the provision of technology-based services to meet defined organisational needs. Approving, preparing, planning and managing new or changed services. Managing the performance of systems and services in terms of their contribution to business outcomes, financial costs and sustainability. End-to-end management of services, whether delivered internally or sourced externally. Job title: Head of CMDB Tools Job Description: Aligns technology service management with organisational strategies, objectives and emerging opportunities. Promotes the opportunities technology offers the organisation, including the feasibility of change and its likely impact Authorises establishment of new/modified...

About Us Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential. We are seeking an Escalation Engineer to serve as a strategic interface between Support, Engineering, Product, and other internal team...

Roles and Responsibility Manage and lead sales teams to achieve business objectives and targets. Develop and implement effective sales strategies and plans. Build and maintain strong relationships with clients and stakeholders. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to drive business growth. Monitor and control sales expenses to ensure alignment with budget. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels befor...

Position Summary We are seeking an Atlassian Cloud Admin II to serve as a key support administrator within our Hub and Spoke model. In this structure, you will operate as a subordinate Admin reporting to the central Hub Team, focusing on delivering expert Atlassian Cloud administration and technical support to one or more assigned Spoke Instances. You ll ensure that Spoke teams receive high-quality, consistent service while adhering to Hub Team standards and governance. Key Responsibilities: Support Within Hub and Spoke Structure Provide Atlassian Cloud administrative support directly to assigned Spoke Instances, acting as the primary liaison between those teams and the central Hub Team Impl...

How will you make an impact in this role Function Description The Quality Assurance and Regulatory Governance team is responsible for ensuring governance and oversight of regulatory reporting process. The team performs Quality Assurance reviews including process controls testing, testing the conformity of reported data with reporting instructions and gathering, sampling, understanding, and testing the data to ensure data quality for various regulatory reporting purposes. The team partners closely with the Regulatory Report owners, Technology, Data Governance, and other stakeholders to perform the review and ensure robust governance. Responsibilities- The team is looking resource to support Q...

Role & responsibilities Lead SAP Customer Service (CS) functional design and implementation for service order management, warranty handling, internal repairs, and scheduled services. Collaborate with business stakeholders to gather requirements and translate them into SAP CS solutions. Configure and optimize SAP CS processes to ensure seamless integration with logistics, finance, and other modules. Provide functional expertise during system upgrades, enhancements, and support activities. Drive process improvements and ensure compliance with organizational standards and best practices. Act as a subject matter expert for troubleshooting and resolving complex issues related to service managemen...

ES- Finance FP&A Reporting and Data Analytics Centre of Excellence The Reporting and Analytics (R&A) delivers key management and financial reporting across the firm. The successful applicant will work within the R&A s Delivery Team which maintains the reporting warehouse and associated processes. Activities range from end-to-end development and maintenance of the reports, writing SQL stored procedures for processes and reports, being a connection point between the Product Line Lead and the technical and Quality Assurance (QA) teams. The BDA translates functional requirements into detailed technical specifications, supporting the development cycle and drives functional validation until enhanc...

Manager - VAT Indirect Tax has 9 sub-functions which manage Global accounts. Indirect Tax is spread across 8 GDS Locations. Our footprint extends to over 30+ countries in the world and looking at expanding it to over 50+ countries soon. We help country practices streamline and manage large engagements for several clients. Our team is Dynamic, culturally diverse and inclusive global workforce. Organized across geographic areas and business lines We drive high performance work culture. As a Manager for the EMEIA Tax Center, you will actively work on the finalized deliverables on projects/services in the domain of Indirect Tax / VAT Your key responsibilities Being a central point of contact - l...

ECMS ID 547751 Duration of contract* 12 months Total Yrs. of Experience* Exp:-15-20 yrs of experience Relevant Yrs. of experience* Exp:-5+ yrs of experience Detailed JD *(Roles and Responsibilities) Expertise Skill: Expert in the program management skills, with planning and tracking using PMP tools Exp in Risk analysis and management Experience in the Develop and monitor KPIs Roles and Responsibilities: With input from the team, create a 2026 decomm / exit plan for Service Management Tech Assist with 2026 Planning for Service Management Tech Develop and monitor KPIs Billing Rate 11000 INR / Day Precise Work Location* Pune, client office Kharadi BG Check ( Before OR After onboarding) Pre-Onbo...

Job Title Service Lead Core ERP Job Description Job Summary Oversees the end-to-end service lifecycle from conception to delivery. Ensures alignment with business objectives and customer needs. Drives continuous improvement and innovation in service offerings. Key Areas of Responsibility Manages the end-to-end lifecycle (from development to retirement) of digital services, ensuring alignment with company strategies working with stakeholders. Coordinates and maintain a strong relationship with stakeholders to identify service requirements and prioritize development efforts. Leads/mentors a team of professionals in the design, implementation, and optimization of digital services (SAP & Non- SA...

We are seeking a highly skilled and experienced Field Service Engineer to join our team in Ahmedabad, India. As a Senior Field Service Engineer, you will be responsible for providing expert technical support, maintenance, and repair services for our clients complex industrial equipment and systems. Perform on-site installation, maintenance, and repair of industrial machinery and systems Conduct thorough diagnostics and troubleshooting to identify and resolve technical issues efficiently Provide expert technical guidance and support to junior engineers and technicians Develop and implement preventive maintenance schedules to minimize equipment downtime Collaborate with cross-functional teams ...

Job Title SAP Transport Management Systems Technical analyst Job Description Job Summary Designs and implements digital services to meet Business requirements. Collaborates with cross-functional teams to ensure seamless digital solutions. Monitors and optimizes digital solutions for performance and scalability. Key Areas of Responsibility Collaborates with stakeholders to gather and analyze technical requirements. Documents technical processes and provides training to support teams Owns the overall technical quality, performance, security, continuity and availability of the products in scope. Translates business requirements into Technical solutions to optimize business experience. Analyse p...

Job Title Service Lead Core ERP Job Description Job Summary Oversees the end-to-end service lifecycle from conception to delivery. Ensures alignment with business objectives and customer needs. Drives continuous improvement and innovation in service offerings. Key Areas of Responsibility Manages the end-to-end lifecycle (from development to retirement) of digital services, ensuring alignment with company strategies working with stakeholders. Coordinates and maintain a strong relationship with stakeholders to identify service requirements and prioritize development efforts. Leads/mentors a team of professionals in the design, implementation, and optimization of digital services (SAP & Non- SA...

Job Title SAP Transport Management Systems Technical analyst Job Description Job Summary Designs and implements digital services to meet Business requirements. Collaborates with cross-functional teams to ensure seamless digital solutions. Monitors and optimizes digital solutions for performance and scalability. Key Areas of Responsibility Collaborates with stakeholders to gather and analyze technical requirements. Documents technical processes and provides training to support teams Owns the overall technical quality, performance, security, continuity and availability of the products in scope. Translates business requirements into Technical solutions to optimize business experience. Analyse p...

12-15 years work experience. At least 7-8 years experience in independently managing service operations. Should have technology background and experience in leading Service Operations/service delivery of large engagement involving Cloud Infra/cloud hosted services. Knowledge/experience on middleware solutions/Axway Products will be a plus. Required level of leadership and management experience to manage larger teams and collaborate and influence senior managers. Experience in organizational change management (transformational experience) Strong leadership skills including effective time management, prioritization, and delegation of work. Excellent communication skills - should be comfortable...

Role & responsibilities Assist in sales and service activities Visit customers for product demonstration, service support, and follow-ups Coordinate with internal teams for order processing and service execution Maintain customer relationships and ensure satisfaction Prepare basic reports on visits, sales, and service activities Skills & Requirements: Willingness to travel locally and occasionally tour Two-wheeler (bike) with valid driving license preferred for local visits Good communication and interpersonal skills Basic computer knowledge (MS Office, email) Positive attitude and eagerness to learn Preferred candidate profile Self-motivated and customer-focused Ready to work in the field O...

Service Team Lead Job Description Role Overview As a Service Team Lead at Shaadi.com , you will lead a team responsible for delivering outstanding customer experience to members seeking trusted, safe, and smooth matchmaking services. Your role ensures that users, whether free or premium, receive timely support, guidance, and issue resolution across voice and WhatsApp channels. Key Responsibilities 1. Team Leadership & Performance Lead, coach, and motivate a team of Customer Service Associates (CSAs). Conduct daily huddles, weekly 1:1s, and monthly performance reviews. Ensure team adherence to SLAs: response time, resolution time, CSAT, NPS, and quality scores. Manage roster, attendance, shif...

Role & Responsibilities Manage overall Sales & Service operations of Maruti Suzuki ARENA & NEXA. Achieve sales, service, and customer satisfaction targets. Ensure compliance with Maruti Suzuki processes and standards. Lead and motivate sales and service teams. Improve customer experience and retention. Handle key customer issues and escalations. Manage dealership profitability and performance. Preferred Candidate Profile Any Graduate 10+ years experience in automobile dealership operations. Experience in Automobile preferred. Strong leadership and team-handling skills. Good communication and customer-handling ability.