SAP Transport Management Systems Technical analyst

Job Summary

Designs and implements digital services to meet Business requirements. Collaborates with cross-functional teams to ensure seamless digital solutions. Monitors and optimizes digital solutions for performance and scalability.

Key Areas of Responsibility
Collaborates with stakeholders to gather and analyze technical requirements.
Documents technical processes and provides training to support teams
Owns the overall technical quality, performance, security, continuity and availability of the products in scope.
Translates business requirements into Technical solutions to optimize business experience.
Analyse problems and provide problem solving expertise to ensure complex issues are resolved efficiently within the stipulated timeframe while also meeting the satisfaction of the user.
Proactively share knowledge and experiences in focus groups, with colleagues from own and other teams with a similar technical focus.
Collaborate with Product Owners/ Service Owners/ Business Process Owners/ Business Process Experts to craft clear business requirements and deliver prototypes and products within timelines/ sprints.
Be the trusted advisor for Product Owner/ Service Owners/ Business Process Owners/ Business Process Experts for the product area.
Integrates digital services with existing platforms and third-party applications.

Critical Experiences
Bachelors degree in Computer Science, Information Technology, or a related technical field, providing foundational knowledge in software development, systems integration, and digital technologies. Hands-on experience in digital service creation and management, including requirements analysis, technical solution design, and integration of digital services with existing platforms. Relevant professional certifications such as Certified ScrumMaster (CSM) or ITIL Foundation to support agile collaboration and service management practices.