Senior Field Service Engineer

We are seeking a highly skilled and experienced Field Service Engineer to join our team in Ahmedabad, India. As a Senior Field Service Engineer, you will be responsible for providing expert technical support, maintenance, and repair services for our clients complex industrial equipment and systems.

• Perform on-site installation, maintenance, and repair of industrial machinery and systems
• Conduct thorough diagnostics and troubleshooting to identify and resolve technical issues efficiently
• Provide expert technical guidance and support to junior engineers and technicians
• Develop and implement preventive maintenance schedules to minimize equipment downtime
• Collaborate with cross-functional teams to improve product performance and reliability
• Prepare detailed service reports and maintain accurate documentation of all field activities
• Train clients on proper equipment operation and maintenance procedures
• Stay updated on industry trends, new technologies, and best practices in field service engineering
• Ensure compliance with all safety regulations and company policies during field operations
• Manage spare parts inventory and coordinate with the logistics team for timely deliveries

• Bachelors degree in electrical engineering, or in Electrical and Electronics Engineering
• Minimum 5-7 years of experience in field service engineering, preferably in industrial equipment maintenance and repair
• Advanced troubleshooting and problem-solving skills with a strong attention to detail
• Proficiency in using diagnostic tools and equipment for complex industrial machinery
• In-depth knowledge of industrial equipment and systems, including their operation and maintenance
• Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Strong organizational skills and ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office suite and field service management software
• Familiarity with industry standards and safety regulations.
• Flexibility to work in various environments and adapt to changing priorities
• Strong customer service orientation and ability to build positive relationships with clients