8482 Service Management Jobs - Page 23

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to ...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with organizational goals, addressing any challenges that ari...

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Site Reliability Engineering Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationSRE Automation EngineerLevel 9 Experience:Minimum 12 years on Infrastructure & Automation as an SRE for a multi-Cloud Environment. Expectation:Candidate should have technical exposure in...

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Site Reliability Engineering Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. You will coordinate projects through contract management and shared service...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus wi...

The Customer Technical Prime at Nokia is responsible for end-to-end management of Network Major Incidents, ensuring timely communications and effective resolutions. You will build strong relationships with stakeholders, facilitate post-incident reviews, and drive operational improvements to enhance customer satisfaction. Your role involves coordinating crisis communications, leading daily governance meetings, and maintaining process efficiency. You will also mentor team members, support SLA compliance, and implement continuous improvement plans. With a focus on data-driven decision-making and resilience, you will play a key role in navigating challenges and promoting best practices in incide...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Japanese Language Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface betw...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : VMWare Cloud Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will ...

Your Role Lead and manage Major Incident, Problem, and Change Management processes to ensure minimal business impact and high service quality. Act as the primary point of contact during major incidents, coordinating resolution efforts and stakeholder communication. Conduct root cause analysis for recurring issues and maintain the Known Error Database (KEDB). Drive CAB/ECAB meetings and ensure compliance with Change Management processes. Oversee service level management (SLM) and ensure adherence to ITIL standards. Collaborate with cross-functional teams for process consulting, stakeholder management, and continuous service improvement. Support process audits, compliance checks, and escalatio...

Job Responsibilities: Provide assistance and support to users with L1 Type of queries/issues. Provide single Point of Contact (SPOC) for assistance with IT Services under scope. Monitor and respond quickly and effectively to requests received through the IT Helpdesk system. Follow standard help desk procedures. Log IT related (incidents, service requests, events) from users received through phone, mail, or employee self- service. Recording, tracking, and updating incident information in Service Now. Respond to requests for technical assistance in person, via phone or electronically. Route service requests to the appropriate teams. Assist with the onboarding and off boarding of employees. Gen...

Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager & Summary In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software. Why PWC & Summary As a Service Manager within Assurance Technology Enablement (ATE), you will be pivotal to the endtoend operational success of our products and services, from onboarding through to retirement. Your mission will be to deliver seamless customer experience by expertly integrating people, process, and technology. This role requ...

Job Title Service Excellence Leader - Managed Services Employment Type Full-Time Experience Level Senior Manager Role Overview This leaders will be responsible for ensuring delivery quality, adherence to SLAs, embedding best practices, and leading continuous improvement initiatives leveraging Six Sigma, ITIL4, AI, and Automation. Key Process And Service Excellence Define and implement frameworks for service quality and operational excellence. Drive standardization, automation, and optimization across Managed Services. Continuous Improvement Apply Lean Six Sigma Black Belt methodologies to reduce defects and improve efficiency. Identify opportunities for automation and AI-driven enhancements....

Skills Technical Skills Application Support, Infrastructure Support Event and Service Management Certifications in Microsoft, ITIL Rich Understanding of Service Management Concepts Multiple ITSM Tool Management Basic understanding of Cloud Application/Report Administration Report deployment MS-Office Report generation using Excel, MS Project and Power Point Process Specific Skills Excellent understanding and familiarity with ITIL framework Excellent knowledge of Excel, MS Project, PowerPoint, etc. Soft skills (Desired) Ability to communicate effectively with all levels within and outside the organization, including senior management and technical teams Good listening and consultative skills ...

The Team How can you thrive when nonstop disruption keeps redefining possibilitiesYou should reimagine more than business processes. You should reimagine everything relationships, data, markets, the workforce, and more. Deloitte can show you how and help you deliver results with SAP solutions. Our SAP Practice offers a complete range of services from business case development and system design to configuration, testing and deployment .SAP offerings include - SAP ECC, CRM, SRM, ICH, Portal, Net weaver, BO, SAP Development and BASIS Infrastructure and covers all functional areas and industry verticals. Learn more about our Technology Practice. Work you ll do The primary role is to make immedia...

Exp:4+yrs skills - SQL, MySQL, Oracle, HRMS (Human Resource Management), ITSM (IT Service Management), Workday, Creating and handling documentations (SOPs, KB articles etc.) Job Description: Support daily operations of a variety of HRMS (Human Resource Management) applications; Provide support and privileged access to application end users; Liaison with different teams both internally and externally to identify and resolve application issues; Participate in testing of system enhancements, bug fixes, and new releases Assist with the evaluation and implementation of upgrades and new applications; Investigate and troubleshoot functional and technical issues; Participate in user acceptance testi...

COMPANY PROFILE Shri Bhagwati Machines Pvt. Ltd., (SBMPL), Ajmer (Raj.) is accredited by TUV/SUD ISO, IMS & OH&S 9001: 2015, 14001:2015 & 45001:2018 and Certified OEM. SBMPL was incepted in 1995. We, are pleased to introduce ourselves as a reputed OEM for more than 25 years a leading manufacturer, supplier, and exporter of stone processing machinery at National & International Level. We are always conscious of preparing machines with the latest technology, robust and heavy duty, better performance, productivity and after-sales services. To meet all of the above qualities, SBMPL is the leading manufacturer with an innovative approach to the Mechanical Engineering of Stone Cutters Machines, an...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...