8492 Service Management Jobs - Page 25

Overview Knowledge Management Sr Business Analyst supports the Product Owner and KM Lead in managing all functional requirements related to Knowledge management for the PepsiCo process TPM, NA process transformation and platform (ServiceNow). The role facilitates gathering the requirements for Knowledge management across GCC, partnering with PE&A and IT to deliver the requirements, and managing the ongoing continuous improvement of the Knowledge management process and solution. Responsibilities Support the KM Lead in driving the ServiceNow migration projects, suggest an appropriate approach, define processes, develop discussion materials & communications, understand the varied knowledge asse...

This Position reports to: IS Manager Your role and responsibilities: The mission of the IS SRC Services Effectiveness Manager is to ensure the overall effectiveness of SRC Services, financial performance, operational compliance and quality. The manager will lead a team dedicated to ensuring the highest levels of security and risk management while balancing business needs and objectives. Through continuous assessment and improvement, the manager will foster a culture of security, collaborate with stakeholders, and develop and maintain strong vendor/supplier relationships. The goal is to protect the organization''s assets, reputation, and customers'' trust by maintaining a secure, reliable, an...

We are looking for 2 Regional Service heads for Haryana & Karnataka Region with Base location in Noida and Bangalore respectively for our Kent RO Range of products for which JD is given below. Position: Regional Service Manager Number of Positions: 2 Region to be handled: 1. Haryana (Base: Noida) 2. Karnataka (Base: Bangalore) Product: Water purifier Range, Small Home Appliances and Fans Reporting to: Zonal Head Roles & Responsibilities Oversee the servicing of all Kent RO Product range. Service Call Management: Monitor and manage daily aging service calls, ensuring resolution meets established SLAs and TATs across all Service Dealers and Authorized Service Points (ASPs) within the Karnataka...

Role: TC Infrastructure Hands-on experience in a service management for a customer Teamcenter production platform. Minimum 3 years of experience in Teamcenter administration, configuration, and customization. BMIDE configuration, data model, preferences, ACL, stylesheets, PLM XML Requirements Role type- Contract (3 to 6 months) Experience - 4 to 10 years Location- Bangalore Notice Period Immediate Joiners Current Opening - 4 Mandatory requirement 4 to 6 years (2A) : Role : TC Functional Hands-on experience in a service management for a customer Teamcenter production platform. Minimum 3 years of experience in Teamcenter administration, configuration, and customization . BMIDE configuration , ...

Role Overview: You will be part of the Services Excellence team within Oracle Analytics, focusing on innovating, building, and supporting service management technologies and capabilities to enhance customer experience, scalability, availability, reliability, and security of our products. Your primary responsibility will be to work with Oracle's top Fusion Analytics customers to drive user adoption of Fusion Data Intelligence, ensuring customer success and increased product usage. Key Responsibilities: - Partner with the solution engineer to guide customers through their adoption journey, from onboarding to adoption, to enhance customer usage and product success. - Remove adoption blockers by...

Job Purpose Responsible for project delivery and operational acceptance of solutions deployed into production. Ensure the adherence of standards and SAP best practices. Maintain regular contact with vendor SAP Basis and infrastructure team regarding work progress for India / Thailand / Germany / US and China. Utilize knowledge of defined reference architectures, technology trends and implementation experience to translate business requirements into a system and landscape solution blueprint that represents an end-to-end technical solution.Provide input for the solution road map, integrating multiple disparate processes, and addressing short and long term organizational needs. Responsible for ...

As a Knowledge Management Sr Business Analyst, you will play a crucial role in supporting the Product Owner and KM Lead in managing functional requirements related to Knowledge management for PepsiCo process TPM, NA process transformation, and the ServiceNow platform. Your responsibilities will include: - Supporting the KM Lead in driving ServiceNow migration projects, defining processes, and developing communication materials to facilitate effective knowledge migration. - Streamlining existing knowledge bases and ensuring ongoing maintenance of the Knowledge Database. - Collaborating with various teams to ensure consistency in processes and continuous improvement of Knowledge management in ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging - but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for youConstant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you ll build : As Operations specialist you will be responsible for: Ensuring quality service delivery for customer requests Planning, implementing and handling operations of new services Working towa...

Responsibilities Lead efforts to enhance system reliability and scalability, designing solutions that support our evolving business needs while maintaining security and quality. Work collaboratively with software engineers and other teams to design and implement deployment approaches using automated processes for continuous integration and delivery. Help design, develop, test, and implement solutions that improve availability, reliability, and scalability of our applications. Implement infrastructure, configuration, and network as code for supported applications and platforms. Partner with Infrastructure, DevOps, Development, and SRE teams to resolve complex technical challenges. Monitor ser...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations ManagementMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring that the applications are aligned with the needs of the organization and contribute to its overall success. Ro...

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Service Integration and Management (SIAM) Good to have skills : NAMinimum 3 year(s) of experience is req...

As an Infoscion, your primary role will be to interface with the client for quality assurance issue resolution and ensure high customer satisfaction. You will understand requirements, create and review designs, validate the architecture, and ensure high levels of service offerings to clients in the technology domain. Additionally, you will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews, and unit test plan reviews. Your leadership will be crucial in guiding your teams towards developing optimized high-quality code deliverables, continual knowledge management, and adherence to organizational guidelines and processe...

About the Role As a Senior Operational Process Analyst, you will use advanced problem-solving skills and multiple operating environments to support research design and assignments within change or configuration management processes. You will be responsible for creating, distributing, generating, and maintaining analysis reports that assist with continual service improvement and coordinating adherence to global change and configuration policy. Responsibilities Drive adherence to the global change and configuration management process. Lead process improvement activities. Conduct testing of service management tools and write process use cases. Review all production changes for compliance with g...

Responsibilities Drive adherence to the global change and configuration management process. Lead process improvement activities. Conduct testing of service management tools and write process use cases. Review all production changes for compliance with global change and configuration policies. Develop modifications and enhancements to global change and configuration policies. Provide training on change management and tool utilization. Manage the Change Advisory Board (CAB). Identify tool improvements for streamlining processes. Requirements Strong knowledge of batch processing. Excellent written communication skills. Strong change management skills. Understanding of change request processes. ...

About the Role As an R&D Tools Developer, you will be working with the other members of the R&D TAS team to support the tools within the R&D Organization. This role will be responsible for administration, configuration and support of our Jira and Confluence cloud instances in use by R&D and Product team, and broader R&D application level support for our lab environments and other R&D tools. This role will work closely with IT and R&D departments to ensure that tooling meets the needs of the specific teams. In your first 6 months: Build/admin/support projects within Jira. Guide and lead the implementation of new tools within R&D from end to end. Drive better adoption and use of tools within R...

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasiz...

Job Description: Operational Manager Job Description The Operational Manager will manage the on-going and operation management of the Semarchy Platform. This involves five keys areas: Platform Management - Working with DevOps to ensure Semarchy is a robust and scalable solution. Release Management for Semarchy platforms and Semarchy applications. Support of BAU Semarchy Applications. Management of BAU Semarchy Resources. User Management. Responsibilities Ensure Semarchy is a robust and scalable solution by implementing best practice Microsoft Azure services. Work with DevOps to ensure best practice for platform management Ensure all Semarchy environments are managed and in sync (dev, test, p...

Join us as a Cloud & Virtualisation Specialist at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Cloud & Virtualisation Engineer you should have experience with: Deep knowledge of vCenter and ESXi installation, configuration / troubleshooting. Fair knowledge about VMware SAN / VCF infrastructure using SDDC manager. Manage weekend Complex/ L3 Changes. Good co...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Key Responsibilities Core Analysis & Insights: Execute end-to-end data projects, answering key business questions through robust analytical frameworks and delivering actionable insights. Track and analyze user behavior across product flows (clickstream, data events, drop-offs, conversion funnels) to identify points of friction and opportunities for improvement. Conduct deep-dive analyses to support product, business and growth teams, including cohort analysis (LTV), advanced user segmentation, pricing elasticity, and demand forecasting. BI & Automated Reporting: Build, maintain, and automate intuitive, self-service management dashboards to track core growth metrics (user acquisition, engagem...

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hote...

Designation: Manager Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team M&C is about much more than just the numbers. It s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exempl...

The objective of this role is to transform the company, support in its S4H journey, able to handle business priorities with ease and to prepare it for the future. This transformation includes new global governance, new ways of working and the implementation of digital business services for the product Non-conformity and Data. This role is part of the Information Management (IM) function and is responsible for the day to day management of the Quality team of Non-conformity & Data products, which is located within IM Global In-house Center (GIC). Success of this position will require strong international collaboration with global Airbus teams. As a Group Manager, it is expected that you are pa...

Job Summary We are looking for a visionary and execution-focused Director of Service Management to lead the transformation of service operations in a modern, digital-first environment. This is not a traditional service management role. We re seeking a leader who can reimagine how service management functions focusing on customer journeys, observability, and proactive operations through AIOps. You will be responsible for evolving core ITSM processes (incident, problem, change, knowledge management, etc.) with strong alignment to ITIL v4 , while embedding automation, intelligence, and empathy into every aspect of service delivery. This role demands a blend of strategic vision, technical depth,...

Job Summary As an Oracle Cloud Admin in the Corporate Application Division, you would work on some of our latest ventures to implement, enhance, and maintain cutting-edge SaaS/PaaS business applications. You will be helping us with coordination, documentation, test execution, conducting POC, implementing new technologies, post-production maintenance, and support of the SaaS/PaaS enterprise applications Responsibilities Hands-on configurations, testing, troubleshooting, and monitoring of the Oracle Cloud Infrastructure Provisioning and managing compute instances (VMs), storage services (Object Storage, Block Volume), and network components (VCNs, subnets, security lists) within OCI Implementi...