L2 Operation Professional

Overture Rede

5 - 7 years

14 - 19 Lacs

kolkata

Posted:11 hours ago| Platform:

Apply

Skills Required

l2 operation resource management hrms oracle service management it service management knowledge management javascript change management sql angular automation automation tools itsm incident management powershell mysql service now

Work Mode

Work from Office

Job Type

Full Time

Job Description

Exp:4+yrs

skills - SQL, MySQL, Oracle, HRMS (Human Resource Management), ITSM (IT Service Management), Workday, Creating and handling documentations (SOPs, KB articles etc.)

Support daily operations of a variety of HRMS (Human Resource Management) applications;
Provide support and privileged access to application end users; Liaison with different teams both internally and externally to identify and resolve application issues;
Participate in testing of system enhancements, bug fixes, and new releases
Assist with the evaluation and implementation of upgrades and new applications;
Investigate and troubleshoot functional and technical issues; Participate in user acceptance testing activities; Utilize analytic skills to extrapolate data for management reporting and metrics using a variety of methods, automations and systems

Skills needed for the role:

Proficient in verbal and written communications in English
Have good troubleshooting skills required for solving complex issues
Have experience using ITSM tools preferably Service Now with good understanding of Incident Management, Change Management and Problem Management
Proficient with creating and handling documentations (SOPs, KB articles etc) - knowledge management capabilities
Having experience in Workday or similar HRMS will be preferred - payroll, compensation, leave/absence management etc
Experience in reporting and automation tools and proficient in MS Office products
Other technical skills : Mandatory Skills: SQL basics (MySQL, Oracle)

Preferred Skills:

.Net, C#, PowerAutomate, PowerShell, VisualStudio, NodeJS, JavaScript, Angular

More Jobs at Overture Rede

Appian Developer

Pune, Chennai

4 - 7 yrs

INR 18 - 25 Lacs

Fullstack Developer

New Delhi, Gurugram, Delhi / NCR

6 - 9 yrs

INR 15 - 22 Lacs

Data Engineer

Pune, Chennai, Bengaluru

7 - 10 yrs

INR 17 - 25 Lacs

Data Analytics Manager

Chennai

7 - 12 yrs

INR 9 - 12 Lacs

Oracle FRS & OTBI Specialist

Pune, Gurugram, Bengaluru

4 - 8 yrs

INR 7 - 12 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start JavaScript Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.