Field Engineer

Locations :

Key Responsibilities

• Provide

  L1 technical support

   for IT infrastructure, hardware, and networking issues.
• Diagnose and troubleshoot problems related to

  compute hardware, Linux systems, and networking equipment

  .
• Perform routine maintenance, installation, and configuration of IT hardware.
• Install, configure, and troubleshoot software applications across user systems.
• Manage, monitor, and maintain

  SIP trunks

  , ensuring proper call routing and service availability.
• Coordinate with SIP providers for issue resolution, outages, or configuration-related escalations.
• Collaborate with higher-level support teams for escalations.
• Document issues, resolutions, and maintain service logs.
• Ensure timely response to service requests across assigned locations.
• Travel within the city/region to attend client sites as required.

Required Skills & Qualifications

• Experience:

   6 months – 1 year in IT support, hardware, or networking.

• Technical Knowledge:

• Hardware troubleshooting and maintenance
• Networking fundamentals (LAN/WAN, switches, routers)
• Linux OS basics (installation, configuration, troubleshooting)
• Compute hardware knowledge (servers, desktops, laptops)
• Application installation & troubleshooting
• Basic understanding of VoIP, SIP protocols & SIP trunk operations
• Strong problem-solving and communication skills.
• Ability to work independently and manage multiple tasks.

Additional Requirements

• Two-wheeler is mandatory

   for field mobility.

• Rotational week off

   (flexible schedule).

• Immediate joiners preferred.