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2.0 - 6.0 years

0 Lacs

punjab

On-site

As a Computer Repair Technician, you will be responsible for troubleshooting, diagnosing, and repairing hardware and software issues on a variety of devices. Your primary duties will include assisting customers, recommending hardware or software upgrades, and maintaining accurate service records. Your key responsibilities will include diagnosing and resolving hardware and software issues on desktops, laptops, and peripherals using diagnostic tools and hands-on testing. You will also be expected to remove and replace faulty components such as HDD/SSD, RAM, motherboards, and power supplies, as well as install peripherals like printers, scanners, and monitors. Additionally, you will be responsible for installing, configuring, and troubleshooting operating systems and applications, managing driver conflicts, and removing malware. Data recovery and backup procedures will also be part of your responsibilities to safeguard against data loss whenever possible. As part of routine maintenance, tasks like disk cleanup, defragmentation, system updates, and performance optimization will also be required. This is a full-time position with a day shift schedule. In addition to your base salary, performance bonuses and yearly bonuses are also available. The work location is in person. Thank you.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

NTT DATA is looking for a Field Tech Specialist - Tech Bar to join our team in Hyderabad, Telangana, India. As a Field Tech Specialist, you will be responsible for providing support to the organization's end-user base, responding to service requests and incidents, and collaborating with various teams to resolve issues effectively. You will lead the Hyderabad team and work closely with other tech teams in the region. Key responsibilities include imaging and managing laptops using Intune imaging and Airwatch portal management, managing hardware lifecycle, acting as the 1st Level Point of Contact for escalations, and managing tickets on ServiceNow ITIL tool based on priorities and SLAs. You will also handle mobile device assets, JAMF portal, and support end users in installing software applications and ensuring project requirements are met. Additionally, you will collaborate with cross-functional teams, assist the network management team with onsite support for network upgrades, troubleshoot technical issues, conduct training for field service techs, and analyze complex problems to provide practical solutions. You will build and manage customer relationships, both internal and external, to align with client needs. To be successful in this role, you should have 3-5 years of experience in desktop support for software and hardware troubleshooting in Windows OS and MAC OS environments, minimum 2 years of experience in Microsoft Intune, IOS, JAMF Apple Device management, and Tangoe. You should also have at least 2 years of team lead experience, a good understanding of the ITIL framework, and experience using ITSM tools like ServiceNow and Remedy. NTT DATA is a global innovator of business and technology services, serving a significant portion of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. With experts in over 50 countries and a robust partner ecosystem, our services include consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and more. We are a leading provider of digital and AI infrastructure worldwide, part of the NTT Group investing significantly in R&D to support organizations and society in transitioning confidently to the digital future. Visit us at us.nttdata.com.,

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2.0 - 6.0 years

0 Lacs

kozhikode, kerala

On-site

We are seeking a detail-oriented IT Project Coordinator to assist in the successful planning, execution, and completion of technology projects. You will collaborate with project managers, technical teams, and stakeholders to ensure projects are on track, well-documented, and completed within the defined scope. Your responsibilities will include coordinating project activities and resources, defining project requirements and objectives, monitoring progress, addressing issues promptly, and serving as the main point of contact for project-related communications. Additionally, you will be involved in preparing project documentation and coordinating testing activities in accordance with project timelines. To be successful in this role, you should hold a Bachelor's degree in Information Technology, Computer Science, or a related field, along with 2 to 4 years of experience in IT or Technical Support. Proficiency in Windows, Linux, and MS Office is required, as well as knowledge of networking protocols, hardware, software troubleshooting, cloud platforms, and IT management tools. This is a full-time, permanent position located in Calicut. The benefits include food provision and health insurance. The work schedule is during day shifts, and the work location is in person.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As an Onsite Infrastructure Support Resource for the EWS Solution, you will be responsible for maintaining and optimizing server architecture, diagnosing hardware issues, and ensuring the integrity and security of backed-up data. Your expertise in firewalls, RAID configurations, disaster recovery planning, and change management processes will be crucial in this role. Additionally, your ability to communicate effectively with technical and non-technical stakeholders, along with your strong analytical skills to troubleshoot complex issues, will be highly valued. Your roles and responsibilities will include documenting and reporting daily activity statistics, diagnosing technical issues, maintaining software integrity and security through updates and patching, and ensuring the proper functioning of servers critical to the EWS solution. You will also be involved in hardware upgrades, attending to VAPT observations, monitoring performance, overseeing network configuration and management, and resolving network-related problems impacting the EWS application. Furthermore, you will be responsible for backups and restoration of databases and applications, following escalation procedures for complex issues, coordinating with senior engineers and vendors as needed, monitoring storage usage, troubleshooting database-related issues, and applying patches and updates to address vulnerabilities and bugs. Your continuous evaluation and improvement of processes related to the operation and support of the EWS solution will be essential in this role. This is a full-time position with benefits including health insurance and provident fund. The work schedule is during the day shift, and the work location is in person. If you are interested in this opportunity, you can speak with the employer at +91 9999999999.,

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1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for building and supporting the day-to-day operations of all laptops and desktops. Your role will involve providing IT support to customers, giving guidance and support as needed, and monitoring the queue for Incidents and Requests to ensure SLA's are maintained. Additionally, you will be in charge of maintaining the desktop/peripheral computing environment and supporting onsite clients and home office users. Strong soft skills and effective communication are essential for this role, along with the ability to lift 50lbs and a valid license. Your main responsibilities will include building and deploying Win7/Win10 machines with attention to deployment details for a positive End User Experience, installation, monitoring, and servicing desktop hardware, software, and peripherals, as well as troubleshooting incidents through to resolution. You will also provide support to remote users, manage inventory control, and asset management. As part of your key responsibilities, you will support, manage, optimize, and maintain the configuration and installation of the Desktop, including patch updates and hardware replacements. You will develop and maintain service operations manual documentation, analyze service calls for incident data, and collaborate with other teams for issue resolutions. Additionally, you will be involved in asset management responsibilities, tracking equipment logistics, and providing guidance to clients and support projects in progress. To excel in this role, you should have solid knowledge of Windows (preferably version 10), the full Microsoft Office Suite, and hands-on hardware troubleshooting experience. Understanding technical manuals, procedural documentation, and OEM guides is crucial, along with knowledge of Active Directory, Skype, VPN, mobile device support, IMAC, SLA's, Asset management, ITIL, and network infrastructure. Basic knowledge of LAN/WAN setups, software distribution, patching, and imaging technologies is desirable. Preferred qualifications include an Associate's degree in an IT-related field and a minimum of 1 year experience providing end-user support for PC desktop and application software in a network environment.,

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5.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

You are sought after to lead the Information Technology initiatives at VoloDiscovery Labs. Your role will involve overseeing the design, implementation, and maintenance of IT systems, collaborating with department heads to provide strategic IT solutions, managing cloud-based solutions, ensuring the security and integrity of IT systems, evaluating and recommending new technologies, providing technical support to employees, creating and maintaining comprehensive documentation of IT processes, collaborating with external vendors for hardware procurement, software licensing, and system maintenance, managing biometric systems for employee access control and time tracking, managing various online platforms and portals, installing, upgrading, and maintaining software applications, setting up and maintaining printers, scanners, and related peripherals, responding promptly to IT incidents, and documenting all incidents and resolutions. To excel in this role, you should hold a Bachelor's or postgraduate degree in Computer Science, Information Technology, or a related field, have 5-10 years of experience in IT support including cloud computing and network management, possess strong troubleshooting skills, have experience with firewall configuration and management, excel in managing and optimizing cloud-based solutions, understand IT security best practices and cybersecurity trends, collaborate effectively with cross-functional teams, have excellent communication and problem-solving skills, and be proficient in managing biometric systems and printers as well as the Microsoft Office suite. If you are a highly skilled and motivated IT professional with a passion for driving technological excellence in the pharmaceutical and life sciences industry, we encourage you to apply by forwarding your application to teamhr@volochem.com. We are eager to review your materials and potentially welcome you to our team at VoloDiscovery Labs.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As an IT Helpdesk Specialist with 2 to 4 years of experience, you will be responsible for providing technical support for both hardware and software in our Chennai office. Your role will involve tasks such as installation, configuration, and troubleshooting, as well as utilizing ServiceNow for ticket management and timely issue resolution. Additionally, you will need to diagnose and resolve technical issues efficiently, collaborate with team members to implement solutions, and maintain a high level of customer service for both in-person and remote support. To succeed in this role, you must have hands-on experience in handling hardware like desktops, laptops, and printers, along with software troubleshooting skills. Proficiency in using ServiceNow or similar ticketing tools is essential, as well as strong problem-solving abilities to address technical issues independently. Excellent verbal and written communication skills are also required to effectively support users and document solutions. Preferred skills include knowledge of networking basics, IT security protocols, mobile device management, and remote support tools. You should be comfortable working in a dynamic, fast-paced environment and be able to prioritize tasks effectively. This position is full-time and permanent, with night shift (US shift) workdays from Monday to Friday and weekend availability required. Benefits offered include health insurance, life insurance, and Provident Fund. The job location is in Chennai, Tamil Nadu, and the ability to reliably commute or relocate before starting work is necessary. If you are interested in joining our team, please ensure you meet the education requirement of a Bachelor's degree and have the required experience in IT Helpdesk, ServiceNow, software troubleshooting, and configuration.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Field Service Engineer specializing in Mac systems, you will leverage your proven expertise to diagnose and repair issues with precision. You will serve as a trusted resource for enterprise customers, ensuring that Apple Mac systems operate at peak performance levels. Proactively identifying and addressing faults, you will play a crucial role in maintaining high standards of system functionality. Utilizing your advanced knowledge of macOS and hardware troubleshooting, you will swiftly resolve issues and replace faulty components as necessary. Your ability to communicate effectively and professionally with clients will be essential in delivering top-notch service and building strong relationships. By investigating root causes of failures, you will develop effective solutions that optimize system performance. Joining our team offers a competitive compensation package in line with industry standards. You will have the opportunity to work with cutting-edge Apple technology in a dynamic environment, gaining valuable experience and contributing to the success of our organization. This is a full-time, permanent position with benefits including health insurance, internet reimbursement, paid time off, and Provident Fund. The role requires a minimum of 2 years of experience as a Mac technician. Working hours are during the day shift, Monday to Friday, at our in-person location.,

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2.0 - 6.0 years

0 Lacs

agra, uttar pradesh

On-site

The ideal candidate will be responsible for setting up and maintaining hardware (computers, printers) and network devices (routers, switches). You will troubleshoot hardware and network issues to ensure reliable connectivity for users. Additionally, you will assist with the installation and configuration of devices and software, providing technical support to students, faculty, and staff. Monitoring network performance and assisting with system upgrades will also be part of your responsibilities. It is essential to maintain documentation for hardware setups and network configurations. To qualify for this role, you should hold a Bachelor's degree in IT or a related field, or possess equivalent experience. Experience with hardware troubleshooting and basic network administration is required. Familiarity with networking protocols such as TCP/IP, DNS, and DHCP is preferred. Possessing certifications like CompTIA Network+ will be considered a plus. This is a full-time position that requires working in person.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

OnGrid is a prominent digital trust platform that specializes in offering digital KYC, verifications, and background checks for efficiently onboarding employees, contractors, users, merchants, and customers. Founded by IIT-B alumni, OnGrid has successfully served over 3000+ satisfied clients. At OnGrid, the primary focus is on redefining and reimagining trust, safety, compliance, and accountability through the platforms OnGrid, eLockr, and Gridlines. The foundational pillars of trust have been established, resulting in a profitable venture with a workforce of over 300 full-time individuals. Now, the aim is to explore uncharted avenues and execute innovative strategies like never before. In this pursuit, we are seeking a motivated IT Support professional who is a self-starter with a keen eye for detail, analytical mindset, problem-solving abilities, and a proactive approach towards enhancing the company's information security, risk identification, and prompt implementation of necessary changes. Responsibilities: - Installing and configuring computer systems for employees. - Addressing IT support requests from employees. - Collaborating with vendors to diagnose software, networking, or hardware issues. - Maintaining an IT hardware asset registry. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Providing technical support on-site or via remote-access systems. - Ensuring compliance of employees" systems with organization policies for data security using tools like Antivirus, DLP systems, and endpoint security. - Monitoring security threats detected by Antivirus and DLP systems, resolving issues, and promptly informing management. - Securely handling asset disposal. - Researching and implementing software solutions tailored to organizational needs. - Repairing hardware malfunctions, software issues, and networking problems. - Tracking and managing work records related to hardware assets. - Collaborating with vendors for various IT-related services such as laptop repair, office network issues, Antivirus, and endpoint security. Requirements: - Bachelor's degree in information technology or computer science. - Proven work experience as an IT Support Engineer, Network Administrator, Desktop Support Engineer, or similar role. - Proficiency in Windows, Mac, and Linux OS platforms. - Hands-on experience with Antivirus, DLP systems, network resources, and endpoint security. - Understanding of networking and office internet resources. - Knowledge of computer hardware. - Strong time management skills. - Excellent interpersonal skills and teamwork capabilities. - Outstanding written and verbal communication skills. - Critical thinking abilities. What We Offer: OnGrid practices agile methodologies and maintains open communication channels with team leads. Team members are encouraged to contribute their ideas, fostering overall team development. We provide top-notch facilities including infrastructure and benefits such as paid holidays, maternity and paternity leave, health insurance, flexible work hours, and more. Our close-knit teams often support each other's professional and personal growth.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Windows Platform Support Specialist, you will be responsible for installation, configuration, and administration of Windows7, Windows 8, and Windows 10 operating systems. Your duties will include troubleshooting hardware and OS issues for all model desktops and laptops, configuring drivers and devices, setting up new user PCs and profiles, assigning IP addresses and LAN configurations, as well as resolving mail client problems including MS-Outlook configuration. You will be expected to handle internet-related issues, configure basic TCP/IP settings, create, delete, and modify user accounts, and manage user permissions. Remote management through tools like Team Viewer, VNC, and Remote Desktop to address Windows and software issues will also be part of your responsibilities. Additionally, you will be in charge of installing, configuring, and maintaining network printers, upgrading hardware and software components, and providing internal office software support. To qualify for this role, you should be a graduate in any IT stream or hold a relevant diploma. While freshers and recent graduates are encouraged to apply, candidates with Microsoft certifications will be given preference. This position is open to male applicants who are available for immediate joining. This is a full-time position with the possibility of an internship, and the contract length is set at 6 months. The workdays are from Monday to Friday, and candidates must be able to commute or relocate to Bengaluru, Karnataka. Education requirements include a diploma, with preference given to candidates with at least 1 year of experience in IT or related fields. If you meet these qualifications and are ready to take on a challenging role in Windows platform support, we encourage you to apply for this position.,

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0.0 - 1.0 years

1 - 2 Lacs

Pune

Work from Office

Responsibilities: * Provide hardware support for company devices * Troubleshoot printer issues promptly * Collaborate with IT team on hardware projects * Maintain inventory of spare parts

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0.0 years

1 - 2 Lacs

Chennai

Work from Office

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Switches and Routers 2015 to 2025 batches Male candidates only

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1.0 years

1 - 2 Lacs

Chennai

Work from Office

Looking For Tech Support Engineer Desktop assembling desktop/laptop OS installation and troubleshooting outlook/o365 configuration printer configuration communication skill English, Malayalam (Mandatory) Experience : 0.6 - 1yr Location : Chennai

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0.0 - 2.0 years

1 - 1 Lacs

Ahmedabad

Work from Office

Responsibilities: All types of installation of operating system and software, should know how to take data backups, maintain computer hardware systems and peripherals.Troubleshoot technical issues and recommend suitable upgrades.

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0.0 years

1 - 3 Lacs

Chennai

Work from Office

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration 2015 to 2025 batch can apply Male candidates only Any graduates

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2.0 - 7.0 years

2 - 3 Lacs

Navi Mumbai

Work from Office

* Provide computer repairs & troubleshooting services. * Manage servers, firewall configurations, CCTV systems. * Installing, maintaining, and configuring network & servers, Computers, etc * Monitor network performance & maintain system security

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0.0 - 1.0 years

1 - 1 Lacs

Barmer, Bhinmal, Jodhpur

Work from Office

Assist seniors in daily task Participate in equipment installation and maintenance Assist in network setup and configuration support team in various projects Participate in equipment installation and maintenance share resume on hr@arohaninfocare.com

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1.0 - 5.0 years

0 Lacs

vadodara, gujarat

On-site

The ideal candidate should have a strong foundation in electronics and hardware, with proficiency in assembly skills, electronics troubleshooting, and a comprehensive knowledge of electronics components. Familiarity with cables, connectors, basic electronics fundamentals, soldering, and rework is essential for this role. You must possess a good technical understanding of computer parts and their basic functionalities, along with knowledge of hardware components such as RAM, SSD, Motherboard, and SMPS. Additionally, a basic understanding of Microcontrollers and Microprocessors is required. Effective communication skills are crucial, as you will be expected to interface with various stakeholders. A basic level of hardware troubleshooting expertise in electronics hardware parts is necessary for success in this position. Proficiency in Microsoft Office applications, various Windows operating systems, Android OS, and networking is preferred. Experience in configuring, installing, training, and supporting hardware or software products is advantageous. In this role, you will be responsible for identifying parts, assembling subassemblies, and ensuring adherence to specifications. Quality control of the final product, utilizing manufacturing tools, basic knowledge of a multimeter, and familiarity with electrical terminology are also essential. Candidates with at least 1 year of experience and a Diploma/B.Tech in Electronics & Communication/Electrical/Mechatronics/IC/ITI are encouraged to apply. Additionally, knowledge of DC motor, AC motor, firmware installation, and documentation processes related to stock inventory and manufacturing orders will be beneficial.,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The ideal candidate for this position should have proven work experience as a Desktop Support Engineer, Technical Support Engineer, or a similar role. You should possess hands-on experience working with Windows/Linux/Mac OS environments and have a good understanding of office automation products and computer peripherals such as printers and scanners. Knowledge of network security practices, anti-virus programs, SCCM, Active Directory, and Networking protocols including Subnetting is essential. You should have executed Image and Patch management and be familiar with endpoint protection applications. As a Desktop Support Engineer, your responsibilities include addressing user tickets related to hardware, software, and networking issues. You will guide customers through the installation of applications and computer peripherals, provide Active Directory management, troubleshoot and deploy Patch management and endpoint antivirus, and conduct remote troubleshooting. Your problem-solving skills will be put to the test as you ask targeted questions to diagnose issues, provide step-by-step instructions to users, and test alternative solutions until the problem is resolved. In addition, you will customize desktop applications based on user requirements, maintain detailed logs of technical issues and solutions, escalate unresolved problems to the next level of support, follow up with clients to ensure system functionality, and report customer feedback and product requests. Your customer-oriented attitude, excellent multitasking skills, and ability to provide clear instructions will be crucial in this role. A BSc in Computer Science or a relevant field is preferred for this position.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Desktop Engineer role involves maintaining and ensuring the smooth operation of IT infrastructure across various campuses, including troubleshooting, configuration, and support for desktop and network systems. You will be responsible for network and hardware troubleshooting, system configuration and support, infrastructure maintenance and collaboration, monitoring and issue resolution, documentation and coordination. In terms of network and hardware troubleshooting, you will troubleshoot and resolve issues related to WIFI, LAN, and network devices such as switches and routers. Additionally, you will configure and maintain desktops, laptops, printers, drivers, and network infrastructure. For system configuration and support, you will install and configure Windows operating systems and necessary software. You will also ensure secure configuration of network devices and systems, collaborating with OS and application teams for successful client service. Infrastructure maintenance and collaboration tasks include administering and maintaining IT infrastructure like switches, firewalls, servers, routers, CCTV systems, and biometric attendance systems. You will also coordinate with external agencies for the maintenance of internet connections, antivirus software, ERP, and other essential software. Monitoring and issue resolution are crucial aspects of the role. You will monitor IT infrastructure, troubleshoot issues, manage rerouting in case of outages, and ensure smooth data circuit functionality. Documentation of network setups, configurations, and system maintenance is essential, along with liaising with support teams for timely ticket resolution and conducting regular campus visits. Desired skills and experience include knowledge of Google Workspace, specifically Gmail, Google Drive, Google Meet, and Google Admin Console. The ideal candidate will have 2-5 years of relevant experience in IT support and infrastructure management, with experience in school, university, and retail sectors being advantageous. Immediate joiners based in or near South Bangalore are preferred for this full-time, permanent position. The benefits include paid sick time, paid time off, and Provident Fund. The role requires day shift availability and a willingness to travel up to 50%. Additionally, applicants will need to provide information on total work experience, current CTC, expected CTC, and notice period. The work location is in person.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a System Support professional, your responsibilities will include: - Monitoring and maintaining the IT Helpdesk or Ticket Raising System in a timely manner, ensuring permanent solutions are implemented. - Providing support and troubleshooting for Windows and Linux client and server Operating Systems. - Conducting routine monitoring, checking logs, surveillance, cleanup, and maintenance of all devices. - Performing hardware troubleshooting, part replacements, and analysis for desktops, laptops, and server devices. - Having knowledge of printers, scanners, door access systems, punching clocks, All-in-one devices, and industrial systems. - Managing mailbox outlook, office365, and troubleshooting Office Pack, with good knowledge in applications like Excel. - Monitoring all system logs, space, server health, and network connectivity using relevant applications. - Ensuring timely backup of important data and managing resources efficiently. - Utilizing Antivirus Console for monitoring, security patches updating, threat detection, and scanning. - Documenting projects, creating MIS reports, maintaining records, and raising tickets for vendors. - Assisting in the timely recovery of data lost due to software crashes or hardware failures. - Providing quota limits on file servers, managing sharing, and controlling security access for files and folders. - Implementing patching and upgrades for all servers according to a monthly schedule. Your role as a System Support professional is crucial in ensuring the smooth operation and security of IT systems within the organization.,

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As an IT Administrator with 1-3 years of experience, you will be responsible for managing IT systems to ensure smooth operations across servers, networks, and hardware. Your main tasks will include addressing technical issues, implementing security protocols, and providing support and training to staff. You will oversee the maintenance and operation of IT systems and infrastructure, such as servers and networks. This includes managing the installation, configuration, and troubleshooting of hardware, software, and other IT assets. Monitoring and maintaining network performance to ensure security and reliability of IT services will also be part of your responsibilities. Implementing and enforcing security protocols like firewalls, data backup, and disaster recovery solutions will be crucial. Additionally, you will provide technical support and training to staff to help them resolve IT-related issues. It is essential to maintain an up-to-date inventory of all IT equipment and ensure timely maintenance or upgrades when needed. Collaboration with external vendors for IT products and services may also be required. To excel in this role, you should have proven experience as an IT Administrator or in a similar role. Strong knowledge of network and server management, including security best practices, is necessary. Hands-on experience with hardware and software troubleshooting, familiarity with IT security measures and protocols, and excellent communication and interpersonal skills are also essential. The ability to manage multiple tasks and work effectively in a fast-paced environment is crucial. A Bachelor's degree in Information Technology/Administration, Computer Science, or a related field is preferred. Certifications in IT security, network administration, or related areas would be a plus. Relevant experience in managing IT infrastructure, systems, and security will be beneficial for this role.,

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3.0 - 5.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Role & responsibilities Focus on delivering world class customer service to every customer coming at the ITS Walk-up. Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. Install and configure firm-standard images on laptops & desktops. Interface with outside customers and vendors as required Follow direction of immediate supervisors or managers to implement new technology. Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution. Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship. Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLTs) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory. Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems). Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required. Qualifications Required: B. Tech, BE & Engineering Graduates Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: ITIL Certification Microsoft MCITP Certification Note: Good Communication Skills (Must Have) Preferred only from B. Tech, BE Engineering Graduates (No B.com or BBA or Masters) Hands on Experience in (DNS, Active directory, BSOD and outlook configuration) 3 Rounds of interview (Telephonic round, Technical Round and HR discussion) 5 Days WFO (2:00 PM to 11:00 PM, 1 way cab provided) This will be a 8-12 months C2H (Contract on Hiring) Interested Applicant can reach out to me. Regards Nithin N nnithin@astoncarter.com 8660251618 (What's app number)

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2.0 - 4.0 years

1 - 6 Lacs

Chennai

Work from Office

Desktop, Laptop Hardware troubleshooting Projector, Printer Configuration and Management VC Configuration and Management OS & Software Installation and troubleshooting AD User Creation and Management Active Directory & Group Policy Management Antivirus Management Full Disk Encryption & Decryption Management Firewall Policy Management and user creation Server creation and Troubleshooting IIS Server Management Linux Based server, application management File server Access Management Backup Creation and Management Email ID CRUD (QLC & O365) Email Server Management Vendor Co-ordination and Management Client Server Management Periodical BCP restoration process from Backup Hardening & Vulnerability Assessment Regular auditing and monitoring periodically Physical Server hardware, software Management and troubleshooting Network Knowledge (Switches & Wi-Fi)

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