902 Hardware Troubleshooting Jobs

Position's General Duties and Tasks In these roles you willbe responsible for: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areas Requirements for this role include: Excellent English is written and verbal communication skills. Exceptional customer service skills. Great Team player Great communication skills, comfortable working with various stakeholders 4,50,000 Strong troubleshooting skills, bug finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviours include: Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. Knowledge in Desktop Support Familiar with ITIL Concepts and Processes.Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc.

In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.Record, Update, and Escalate Support issues to the next level promptly.Support all IT onboarding activities for end-usersWork with our internal IT Teams on system testing, integration, and maintenance.Engage in discovering new IT business tools to support our business users and our internal IT Team.Seek, Suggest, Evaluate, and implement process and technology improvements.Willing to learn grow in other IT Business areasRequirements for this role include: Excellent English written and verbal communication skills.Exceptional customer service skills.Great Team playerExcellent communication skills, comfortable working with various stakeholdersStrong troubleshooting skills, bug-finding, and resolutionAbility to work independently within a diverse global teamIT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) Preferences: - Optional (nice-to-haves) ITIL foundation certified Flexible Willing to work in a Rotational 24*7Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST).The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis business requirement.

Role & responsibilities Knowledge of Windows Operating Systems Knowledge of Desktop System assembling Knowledge of Laptops Handling Knowledge of Outlook Configuration Knowledge of MS Office Installations Knowledge of Printers Installations Basic Knowledge Wifi Access Points Basic Knowledge of Firewall Basic Knowledge of AV( End Point) Basic Knowledge of Windows Server Active Directory (User Creation & Modifications, Providing Access) Knowledge of Asset Maintenance Knowledge of Vendor Coordinations Preferred candidate profile Exp : 5 Yrs Qualification : Any Degree with IT Dept.

Job Title: Desktop Support Engineer Location: Seawood, Navi Mumbai. Job Summary: Were looking for a Desktop Support Engineer with 2+ years of experience in IT support/operations. Youll provide day-to-day technical support, troubleshoot hardware/software issues, and assist with Office 365, basic networking, and server tasks. A background in pharma is a plus. Key Responsibilities: Provide desktop/laptop support (Windows OS, Office 365, email, peripherals). Troubleshoot hardware, software, and network issues. Assist with basic server tasks and system configurations. Maintain IT documentation and asset tracking. Prioritize and resolve support tickets efficiently. Work independently and collaboratively with cross-functional teams. Requirements: Diploma or Bachelors in IT or related field. Minimum 3 years in IT support/operations . Proficient with Microsoft Office 365 . Basic knowledge of networking and servers. Strong communication and problem-solving skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

We are looking for a hardware and networking engineer with minimum 3 years of experience.

Role & responsibilities Provide Floor Support / Remote Assistance and resolve problems to end users Provide technical support for desktops, laptops, peripherals, and software applications. Resolve hardware and software issues promptly, including networking and Wi-fi connectivity problems. Install, upgrade, and maintain operating systems and software across various office locations. Manage IT assets inventory and support IT audits as required. Coordinate with vendors for hardware repairs and network troubleshooting. Support users remotely and on-site, ensuring efficient problem resolution. Document and manage Helpdesk tickets, ensuring thorough tracking and resolution. Collaborate effectively with team members and users to deliver quality IT support. Generate daily dashboards and reports, updating IT management on performance metrics. Contribute to Root Cause Analysis and escalate unresolved issues for continuous improvement. Advanced knowledge of computer hardware systems, including Laptops & Desktops, peripheral devices, internal components, Processor, chipsets, memory modules, and display, printer, Wi-fi. Raising IT tickets for tasks and activities performed for daily work accounting and performance measurement. Knowledge of office systems, good problem-solving skills, and high-level interpersonal Managing LAN & WAN, network resources Configuration.

Location: Bangalore ( Whitefield ) Experience : 2 to 5 Years Gender: Male Shift: Rotational Education: Any Graduate / Diploma Communication: Strong communication skills required Joining: Immediate Joiners Only Responsibilities & Duties Provide floor support and remote assistance to end users. Troubleshoot desktops, laptops, peripherals, and software applications. Resolve hardware, software, networking, and Wi-Fi issues promptly. Install, upgrade, and maintain OS and applications. Manage IT assets inventory and assist in IT audits. Coordinate with vendors for hardware repairs and network troubleshooting. Document and manage Helpdesk tickets with timely resolutions. Prepare daily dashboards and performance reports for IT management. Collaborate with team members to ensure quality IT support delivery. Contribute to RCA (Root Cause Analysis) and escalate unresolved issues. Advanced knowledge of hardware components (laptops, desktops, printers, Wi-Fi, chipsets, memory, processors, etc.). Raise IT tickets for daily tasks for tracking and performance evaluation. Knowledge of office systems, LAN & WAN management, and network resource configuration. Share Profiles: careers@sm2infotech.com Contact no : 73041 32825

Designation: Laptop Technician Experience: 1-10 years Interview Location: Mumbai Job Location: Mumbai , Sharjah(UAE) Key Responsibilities: Diagnose and repair hardware and software issues on laptops of various brands (HP, Dell, Lenovo, Asus, Acer, Apple, etc.) Replace faulty components such as screens, keyboards, motherboards, hard drives, RAM, batteries, etc. Perform system upgrades, BIOS updates, and OS installations (Windows, macOS, Linux) Troubleshoot power issues, overheating, and performance problems Maintain proper documentation of repairs and inventory Provide technical support to customers and colleagues as needed Ensure timely completion of repair jobs with high-quality standards Maintain a clean and organized workstation Stay up to date with the latest technologies and repair techniques *Candidate must be Indian Passport holder* Interested candidates can share their updated CV to anirban.p@ipsgroup.co.in or whatsapp 9831097897.

Job Title: Desktop Engineer Location: Baner Pune Experience: 4 Yrs Department: IT / Technical Support Job Type: Full-Time Job Summary: We are seeking a skilled and detail-oriented Desktop Engineer to join our IT team. The ideal candidate will have hands-on experience in troubleshooting hardware and software issues, a deep understanding of operating systems (Windows, macOS, Linux), and foundational knowledge of networking and security protocols. This role requires strong problem-solving skills, the ability to manage multiple technical issues, and a customer-first approach to support. Key Responsibilities: Provide technical support for end-users via in-person, phone, or remote channels. Diagnose and resolve hardware and software issues on desktops, laptops, and peripherals. Install, configure, and maintain operating systems including Windows, macOS, and Linux. Perform system updates , patches, and upgrades as needed. Troubleshoot network connectivity issues related to TCP/IP, DNS, and DHCP. Implement and support security protocols , including endpoint protection and data encryption. Maintain asset inventory and documentation for IT equipment and support activities. Collaborate with other IT teams to escalate and resolve complex issues. Ensure compliance with IT policies and security best practices. Required Skills & Qualifications: Proven experience as a Desktop Support Engineer or similar role. Strong knowledge of Windows, macOS, and Linux operating systems. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP). Experience with hardware troubleshooting and peripheral support. Familiarity with security protocols and endpoint protection tools. Excellent problem-solving and communication skills. Ability to prioritize tasks and work independently in a fast-paced environment. Preferred Qualifications: Relevant certifications such as CompTIA A+, Network+, Microsoft MCSA, or Apple ACSP . Experience with ticketing systems like ServiceNow, Jira, or Zendesk . Exposure to scripting (PowerShell, Bash) for automation is a plus. Role & responsibilities

Job Description Table Printer/Scanner Support Engineer SectionDetailsJob Title Printer/Scanner Support Engineer Hardware & Peripheral Troubleshooting Department Customer Support Hardware Support Customer USA Job Location Bangalore (In-Office) Job Type Contract to Hire / Full Time Location: Bangalore(Kadubeesanahalli) Work Mode: Work from Office For More Details / To Apply Contact: Nikhath Sr.HR Executive Call/WhatsApp: +91 7259974946 Email: Nikhath.Kuroshi@247.ai Reference Code: 247.ai ARC-145 Join one of the top International BPO companies and shape your future today! Shift Timings • 5:00 PM 2:00 AM IST • 2:00 AM 11:00 AM IST • 11:00 AM 8:00 PM IST (Includes rotational weekend support) About Hardware Support The Hardware Support Team provides Level 1 and Level 2 technical assistance for store-level peripheral devices such as printers and scanners. The team ensures timely resolution, detailed troubleshooting, and proper escalation to hardware vendors or advanced support tiers. Job Summary Responsible for providing first-level technical support for retail store peripherals, including printers, scanners, and related devices. This role involves diagnosing hardware issues, guiding store associates, performing basic network and configuration checks, documenting interactions, and escalating unresolved issues. Key Responsibilities Handle inbound/outbound calls, emails, and chat requests related to printer and scanner issues. Troubleshoot hardware issues for thermal printers, receipt printers, barcode scanners, and multifunction devices. Assist with installation, configuration, and calibration of supported devices. Guide store associates through routine maintenance steps (cleaning, resetting, paper replacement, etc.). Perform basic connectivity checks (USB, network, Bluetooth). Document troubleshooting steps and resolutions accurately in the CRM. Escalate unresolved issues to Level 2/3 or hardware vendors as per SOPs. Maintain awareness of supported hardware models, firmware, and troubleshooting guides. Adhere to SLAs and performance KPIs (AHT, FCR, CSAT). Required Qualifications Bachelors degree (BCA, BSc, Diploma in Hardware/Networking) or equivalent. 25 years of technical support experience (preferably in hardware/peripheral support). Experience supporting U.S.-based customers (retail or IT environments preferred). Excellent verbal and written English communication skills. Hands-on experience with printer/scanner troubleshooting (Epson, Zebra, HP, Honeywell, etc.). Familiarity with common tools: Device Manager, Print Spooler Services, Remote Access tools. CRM knowledge (Salesforce or similar ticketing tools). Basic networking understanding (IP configuration, LAN/Wi-Fi connectivity). French/Spanish language skills are an added advantage. What We Offer Growth opportunities into Level 2 / Level 3 / Hardware QA roles. Specialized training on leading printer and scanner brands. Collaborative work environment with career progression paths. Exposure to enterprise-level hardware support in a global retail environment. For More Details / To Apply Contact: Nikhath –Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.ai Reference Code: 247.ai ARC-145 Location: Bangalore(Kadubeesanahalli) Join one of the top International BPO companies and shape your future today!

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Specific Knowledge and Experience: - Provide post-sales, hardware support remotely to Oracle X86 hardware platforms. - Good understanding of X86 system architectures and RAID technology. - Service processor knowledge and log collection for platform hardware troubleshooting - Hands-on and remote troubleshooting experience on Oracle X86 servers (Exdata, ODA, X8, X7 etc.) or other similar platforms. - system level troubleshooting skills and system administration skills under Linux, Windows or Solaris Operating Systems. - Added advantage to have knowledge of Cloud Infrastructure and support - Escalate calls to the appropriate level, in a timely manner - Have great analytical and problem solving skills - Good customer interaction and organizational skills, able to maintain a high level of customer satisfaction - Excellent verbal and written English Language communication skills - Good team player working in global environment with self motivating personality. - Effective time management skills and work prioritization capabilities. - Hands-on troubleshooting experience of GPU systems would be an added advantage - Any professional certifications like (i.e.MCSE, RHCE, Cloud etc.). - Employee is expected to work in designated Oracle office during their assigned shift. - 24*7 Support environment, ready to work in shifts Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.

1-2 years of experience in desktop support, willing to work in fixed term Hp employment for 2 years, Open to work in Rotational Shift, 6 days working at Client's location. a. Troubleshooting desktop / laptop OS issues. b. Support for standard software issues c. Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors. d. Installation / re-installation / configuration of systems, printers, scanners. e. Configure desktop and laptop as per the desktop/laptop standardization policies of company f. Installation / re-installation / configuration of in-scope client software / applications g. Installation / configuration of e-mail clients h. Troubleshooting e-mail client related issues i. Troubleshooting printer / scanner related issues j. Troubleshooting issues related to standard office softwares (MS Office Word, Xls, PowerPoint etc.) and internet client k. Support for local area network issues (LAN), DHCP client l. Install antivirus software and check virus definition auto updates m. Install approved patches onto desktops / laptops. n. L1 Support for Meeting Room. o. Troubleshoot print queue related issues p. Configure appropriate rights and permissions for accessing printers q. Remove virus from respective desktop / laptop with the antivirus software. r. Educating users on the usage of the Service Desk System for call logging and trackingRole & responsibilities Preferred candidate profile Any

Walk-in drive Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles 8. Open to working in a 24x7 environment with rotating shifts and rotating weeks off Skills Required: 2. Excellent communications skills (verbal and written) 3. Knowledge on ITIL Framework and Terminologies 4. Knowledge on Windows, Mac operating systems & VDI environments 5. Demonstrated problem solving capabilities 6. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner 7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays 8. Self-motivated achiever who gains satisfaction from providing excellent customer service 9. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies 10. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates 11. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc.. 12. Excellent organizational skills 13. Continually develops and maintains technical skills to ensure high quality levels of technical support for end user 14. Good knowledge in Active Directory, MFA and printer mapping. Role & responsibilities

As an IT Support Executive, your role will involve providing technical assistance to users by resolving hardware, software, and network issues. You will be responsible for diagnosing problems, assisting with installations, and ensuring system maintenance. Key Responsibilities: - Provide first-level support for IT issues. - Troubleshoot and resolve hardware, software, and network problems. - Assist with system installations and configurations. - Respond to requests related to technical errors. - Conduct regular system maintenance and updates. - Offer user guidance and basic IT training. Qualifications Required: - Must have BCA/BE Degree. - Having at least 6 months of practical IT-related work experience. - Quick problem-solving skills are required. In addition to the job responsibilities and qualifications, the company offers benefits such as cell phone reimbursement, internet reimbursement, leave encashment, paid time off, and Provident Fund. Please note that the job type for this position is full-time and permanent, with a preferred total work experience of 1 year. The work location is in person.,

As the IT Administrator at Good Shepherd International School in Ooty, your primary responsibility will be to manage and maintain the school's IT infrastructure, ensuring the smooth operation, security, and availability of all IT services supporting academic and administrative functions. **Key Responsibilities:** - **Server Management** - Install, configure, and maintain servers (Windows/Linux). - Monitor server performance, optimize usage, and implement backup and disaster recovery processes. - Manage user accounts, permissions, and access controls while ensuring data security. - **Hardware Management** - Maintain and troubleshoot desktops, laptops, printers, projectors, and other IT equipment. - Conduct preventive maintenance, upgrades, and manage IT asset inventory. - Ensure the smooth functioning of classroom and office IT equipment. - **Networking Management** - Configure and maintain LAN, WAN, Wi-Fi networks, and firewalls. - Troubleshoot network connectivity issues and monitor bandwidth usage. - Implement network security policies, antivirus solutions, and coordinate with vendors/ISPs. - **IT Support & Documentation** - Provide technical support to staff and students. - Document IT procedures, troubleshooting guides, and maintenance logs. - Train end-users on IT best practices and safe usage. **Qualifications & Skills:** - Bachelor's degree in Computer Science, Information Technology, or related field. - Proven experience as an IT Administrator/System Administrator. - Strong knowledge of servers, networking protocols, and hardware troubleshooting. - Hands-on experience with firewalls, routers, switches, and Wi-Fi management. - Familiarity with data backup, security, and disaster recovery systems. - Excellent problem-solving, communication, and time-management skills. In addition to the job role, as the IT Administrator at Good Shepherd International School, you will have the opportunity to avail benefits such as single accommodation provided, food provided by the school, and the preference for immediate joiners. This is a full-time, on-campus role that may require occasional weekend/holiday support for critical IT maintenance.,

Responsibilities: Design, build, test & maintain computer hardware systems Troubleshoot hardware issues & optimize performance Collaborate with software teams on system integration Install OS & software on new builds

Role & responsibilities Job Opening: Desktop Technical Engineer Location: Bangalore | Full-Time | Exp: 2+ Years Install, configure & troubleshoot desktops, laptops & peripherals Provide L1/L2 support (2535 calls/day, AHT ~900 sec) Handle hardware, OS, software & network issues Document & escalate issues, support OS/software updates Skills: 2+ yrs in Desktop/IT Support | Windows/Mac/Linux | Active Directory | Remote tools | Strong communication Salary: 5.05.2 LPA Point of Contact: Naveen Kalle 8147752896 Company: [24]7.ai Preferred candidate profile : This opportunity is open to male candidates only. As this is an immediate requirement, we are considering only immediate joiners with prior experience in handling international customers.

Job description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Interpersonal Skills. English + Hindi is mandatory Mode of work: Work from Office Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7 Candidates can also walk in directly by mentioning Naukri as a reference. Contact Person: Bala -: 9148813839 VidyaShree : 9986218944

Resp:- Install, configure, and maintain computer hardware and networking systems. Troubleshoot and repair desktops, laptops, and peripherals. Set up and manage LAN,routers, switches, and Wi-Fi networks.

JOB TITLE -Analyst Infrastructure Windows FOR JD - Pls contact HR - 9940185685 EMAIL - hr@poornamtech.com

Designation: Desktop support Engineer Experience: 0 – 2 Year Qualification: Any degree(2017 to 2024 ) Gender: Male /Female Salary: 2.5Lpa to 3Lpa Location: Chennai , Hyd , Bangalore Contact call or what up Subhasri HR 7550 143 827 8124 404 404 Required Candidate profile Need to bring resume hardcopy and passport size photo. Fresher and experience can apply Perks and benefits Medical insurance, cab facility

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Switches and Routers Basic server Knowledge Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Configure desktop and laptop 2015 to 2025 batch can apply

We are looking for a skilled Laptop Technician to diagnose, repair, and maintain laptops and related computer hardware. The ideal candidate will have hands-on experience with hardware troubleshooting, component replacement, and customer support. Annual bonus

Title - IT Support / Desktop Support Roles Technical Skill Needed:- Strong proficiency in trouble shooting hardware and software issues. Experience in managing LANs, WANs, and VPNs. Familiarity with system installations like laptop installations. Knowledge of installing different operating systems-Windows, Linux. Must understand digital security tools like two factor authentication etc. Knowledge of data back-ups, cloud drive handling Cloud Security tools is a big plus. Knowledge of latest hardware, software, and networking tools in the market. Roles and Responsibilities :- Provide support to all departments in hardware, software, and network related issues. Configure, install, and maintain IT systems. Configure, install and maintain laptops and workstations. Ensure that there is data security enabled like two factor authentication systems. Keep a close watch on system performance to ensure there is optimisation of system speeds and costs. Collaborate with external vendors to resolve specialise IT issues. Ensure passwords are not breached. Ensure confidential information is not moved from one workstation to another. Report any anomalous behaviour like data theft, identity mismatch. Suggest workflow improvements in IT processes. Seek approvals from all stakeholders in the IT improvements processes-examine the As-Is and implement the Should-Be. and ensure that all the employees are aware of the policy and the repercussions of not following the same. Manage Asset Inventory. Education Qualification:- Bachelors degree in any field. If not a bachelor s degree in the above, then a certification and diploma in CompTIA A+, MCITP, Good to have CCNA from reputed institution.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.