Circolife

Job Title: IoT Operations Manager Location: Thane Salary: 6L to 9L per annum. About us: Circolife is a climate tech start-up with a circular business model, offering highly energy-efficient & smart air conditioners on a 'Cooling-as-a-Service' or subscription model in India. Key features of the product and service model include: 5-star ACs, intelligent systems for optimized performance and predictive maintenance, energy consumption analytics, an electricity bill management tool, and no-cost maintenance services and spare parts as part of the fixed monthly subscription rate (with no additional costs). Our vision is to build a fully circular model for cooling solutions, from design through to the end of product life, harmonized across all lifecycle stages. We focus on both the B2C and B2B segments, especially small businesses that dominate the Indian landscape. Role Overview We are seeking a dynamic and technically sound IoT Operations Manager to lead and manage our IoT enablement efforts across all regions. Your core responsibility is to ensure every Circolife AC unit is connected, online, and functioning optimally through our IoT infrastructure. You will also be the guiding force during customer onboarding, ensuring they understand and fully utilize the app and IoT features. This role involves close coordination with internal teams, field technicians, and customers. You will frequently visit customer locations in the field to oversee device setups, troubleshoot issues, and ensure seamless onboarding experiences. Key Responsibilities IoT Device Connectivity Ensure 100% connectivity and online uptime of Circolife ACs across India. Monitor device health, respond to connectivity issues, and coordinate resolutions with local service teams. Maintain performance dashboards and issue logs for real-time tracking and reporting. Customer Onboarding Support Lead the IoT onboarding experience by educating new customers on using the Circolife mobile app and IoT features. Deliver product walkthroughs and best practices for smart usage. Address first-use queries and coordinate with support if deeper troubleshooting is needed. Personally assist with complex onboarding or troubleshooting cases by visiting customers on-site when necessary. Team Management & Training Build, lead, and manage a nationwide team of IoT Operation engineers. Define SOPs and SLAs for device setup, diagnostics, and customer interactions. Conduct regular training to ensure consistent technical knowledge and service quality across the team. Process Optimization Identify gaps in IoT deployment or usage and propose scalable improvements. Ensure compliance with data security and privacy policies across all IoT operations. Reporting & Insights Generate regular reports on connectivity success rates, downtime incidents, and regional performance. Provide strategic insights to leadership for improving service uptime and user experience. Required Skills & Qualifications 3+ years of experience in IoT operations, device management, or technical customer support. Proven track record of managing field service or IoT deployment teams. Strong knowledge of IoT communication protocols ( BLE, WiFi). Hands-on experience with mobile apps, smart home/industrial IoT platforms. Excellent communication skills in English and Hindi; additional regional languages a plus. Willingness to travel frequently and conduct on-site customer visits. Ability to work independently and lead teams across multiple locations. Show more Show less

This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues. Responsibilities Research, target and open new client opportunities Develop targeted messaging to engage prospect companies and executives Qualify prospects by understanding customer needs and budgets Update CRM system with all customer communications Qualifications Bachelor's degree or equivalent 2+ years' previous sales experience Experience with CRM systems

MIS & Operations Maintain and update daily customer onboarding trackers in Excel/Google Sheets Prepare reports on subscriptions, collections, renewals, and service statuses Generate weekly/monthly KPI reports for internal reviews Coordinate with field teams and CRM tools for timely data updates KYC & Customer Verification Review customer-submitted documents for KYC compliance (GST, PAN, Aadhaar, etc.) Validate business documents (Trade License, FSSAI, Partnership Deed, etc.) Ensure contract agreements are digitally signed and stored Flag inconsistencies or missing documents to the operations manager Documentation & Auditing Upload and organize all KYC and legal documents on Google Drive/CRM Maintain logs of post-dated cheques, deposits, and contracts for each customer Prepare checklists for business-type-specific KYC requirements

Company Description CircoLife is a climate tech start-up offering highly energy-efficient and smart air conditioners in India on a 'Cooling-as-a-Service' subscription model. Our circular business model includes features such as 5-star ACs, intelligent systems for optimized performance and predictive maintenance, energy consumption analytics, and no-cost maintenance services. Our vision is to create a fully circular model for cooling solutions, serving both B2C and B2B segments, particularly focusing on small businesses. Role Description This is a full-time on-site role located in Thane for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for ensuring the quality of products and services through quality control, executing quality management systems, and auditing processes to comply with standards. The specialist will work closely with the production team to maintain Good Manufacturing Practice (GMP) and continuously improve the quality assurance processes. Qualifications Quality Control and Quality Assurance skills Experience in Quality Management Knowledge of Good Manufacturing Practice (GMP) and Quality Auditing Attention to detail and strong analytical skills Ability to work on-site in Thane Bachelor's degree in Quality Management, Engineering, or a related field Experience in the climate tech or HVAC industry is mandatory.

Role & responsibilities Manage daily accounting operations including journal entries, reconciliations, and bank transactions Oversee statutory filings : GST, TDS, PF/ESI, and ensure timely compliance Handle vendor payments , cash flow, and bank coordination Maintain accurate records in Zoho Books , Tally, and Excel Liaise with customs authorities and support import/export documentation Assist in financial reporting , audits, and stakeholder communicatio Preferred candidate profil Proficiency in Zoho Books , Tally , MS Excel , and Word Strong understanding of Indian accounting standards , GST, and TDS Minimum 13 years of experience in accounting or finance Highly organized , detail-oriented, and able to multitask Excellent communication skills and a collaborative mindset e

Role Overview: Were looking for a detail-oriented and proactive Quality Assurance Executive to ensure our products and services meet the highest standards of performance, safety, and sustainability. This role is pivotal in maintaining Circolife’s commitment to excellence in climate tech innovation. Key Responsibilities: Develop and implement quality control procedures for IoT-enabled cooling systems Conduct inspections, audits, and testing of products and processes Identify areas for improvement and recommend corrective actions Collaborate with engineering and operations teams to resolve quality issues Maintain documentation and compliance with industry standards Monitor customer feedback and support resolution of quality-related complaints Ensure adherence to environmental and safety regulations Requirements: Bachelor’s degree in Engineering, Science, or related field 2–5 years of experience in quality assurance or testing Familiarity with ISO standards and QA methodologies Strong analytical and problem-solving skills Excellent communication and documentation abilities Experience in climate tech, HVAC, or IoT-based systems is a plus Preferred Candidate Profile: Female candidates encouraged to apply as part of our diversity initiative Passionate about sustainability and innovation Comfortable working in a fast-paced startup environment Team player with a keen eye for detail Role & responsibilities Preferred candidate profile

Company: Circolife Location: Thane, Maharashtra Role: Process Quality Engineer About Circolife: Circolife is a clean-tech company committed to enhancing thermal comfort through innovative HVAC solutions, specializing in Split and Cassette air conditioners. Our mission is to provide superior quality air conditioning services, focusing on sustainability, energy efficiency, and outstanding customer experience. Job Description: We are looking for dynamic Process Quality Engineers, preferably women, who will continuously enhance our service processes including Site Visits, System Selection, Installation, Preventive Maintenance, and Repair Calls specifically for Split and Cassette Air Conditioning systems. Key Responsibilities: - Evaluate and improve the quality and efficiency of site visits and system selection processes for Split and Cassette AC systems. - Oversee and ensure standardized and high-quality installation practices. - Develop and implement comprehensive preventive maintenance programs. - Monitor repair call procedures to enhance response time, accuracy, and customer satisfaction. - Document processes, analyze quality control data, and prepare regular improvement reports. - Collaborate with technicians, supervisors, and management to ensure adherence to quality standards. - Effectively interact and communicate quality initiatives with the on-field team, including technicians and supervisors. - Present quality reports and process improvement recommendations to company authorities clearly and professionally. Preferred Qualifications: - Bachelors Degree in Mechanical or Electrical Engineering (or related fields). - Interest in working in clean technology and sustainable solutions. - Strong analytical, problem-solving, and communication skills. - Ability to collaborate effectively with diverse teams. Location Preference: - Candidates based in or near Thane are encouraged to apply; however, applicants from other locations are welcome. Why Join Circolife: - Opportunity to contribute to sustainable and impactful clean-tech innovations. - Supportive environment promoting continuous learning and career growth. - Be part of a team committed to quality, sustainability, and customer satisfaction. Application Process: Interested candidates, please send your resume and cover letter outlining your interest and relevant experience. Circolife is an equal opportunity employer, and women candidates are especially encouraged to apply.