2145 Service Level Jobs - Page 31

CIB - Payments - Trade & Working Capital Supply Chain Finance Hub Sr. Associate Be at the heart of transforming visions into market-ready products of Trade and Working Capital, Supply Chain Finance and ensure smooth product control and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Associate in SCF Hub, you spearhead efforts to boost revenue in the Supply Chain Finance and Core Trade Finance business through efficient customer onboarding including ESG-linked initiatives by working closely with Sales, Advisory and Product and Program Management teams. Work with cross-function teams, build key relationships, and enable the produ...

ROLE DESCRIPTION: IT Manager s role is to oversee the IT Service Delivery activities (both In-house and Outsourced) and ensure that the end users are receiving appropriate IT Support. This role will also monitor the productivity and quality to ensure that Service Level Agreements are met. This role will also help the Senior IT Management to implement and maintain Industry s Best Practices, Policies, metrics and Governance. This role will have the secondary responsibility to support and provisioning of end user technology, including Desktop, Laptop, Printers, Multi-Function Devices and all other associated operating systems, software and Network Links. Staff relocation moves and changes, seni...

Manage changes to the project scope, project schedule, and project costs. Communicate expectations in accordance with the project plan, in order to align the stakeholders and project team members. Measure project performance to identify and quantify variances and perform required corrective actions Execute tasks as defined in the project plan. Create a project organization structure by defining roles and responsibilities Identify and mitigate project risk impacts on the project. Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using various requirement-gathering techniques (e.g., planning sessions, brainstor...

Manage changes to the project scope, project schedule, and project costs. Communicate expectations in accordance with the project plan, in order to align the stakeholders and project team members. Measure project performance to identify and quantify variances and perform required corrective actions Execute tasks as defined in the project plan. Create a project organization structure by defining roles and responsibilities Identify and mitigate project risk impacts on the project. Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using various requirement-gathering techniques (e.g., planning sessions, brainstor...

Manage changes to the project scope, project schedule, and project costs. Communicate expectations in accordance with the project plan, in order to align the stakeholders and project team members. Measure project performance to identify and quantify variances and perform required corrective actions Execute tasks as defined in the project plan. Create a project organization structure by defining roles and responsibilities Identify and mitigate project risk impacts on the project. Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using various requirement-gathering techniques (e.g., planning sessions, brainstor...

Manage changes to the project scope, project schedule, and project costs. Communicate expectations in accordance with the project plan, in order to align the stakeholders and project team members. Measure project performance to identify and quantify variances and perform required corrective actions Execute tasks as defined in the project plan. Create a project organization structure by defining roles and responsibilities Identify and mitigate project risk impacts on the project. Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using various requirement-gathering techniques (e.g., planning sessions, brainstor...

Perform order management activities for assigned regions utilizing relevant applications. Ensure strict adherence to established procedures, policies, and systems. Meet performance metrics and Service Level Agreements (SLAs) consistently. Achieve daily turnaround times for orders as per defined guidelines. Adhere to all internal and external processes as defined by the organization. Proactively identify and communicate issues that may impact business processes. Resolve customer complaints and escalate issues promptly for quick resolution. Answer questions about products or services, troubleshoot problems, and assist customers with technical support.

As a Localization coordinator, you will: Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, cha...

Overview Responsible for invoice processing daily on Nexus tool in Simple Bills to meet the business deliverables/service levels. Responsibilities Key invoices into invoice processing application daily Review data input for accuracy/completeness Meet the production & quality deliverables in line with departmental goals Able to learn new processes and tools in a fast-paced environment Communicate and document any abnormal issues to supervisors Other responsibilities may be assigned as needed basis by business Qualifications Graduate degree or equivalent; some college level accounting preferred Minimum 1-2 years of experience in the Invoice Processing Department Minimum 1 years' experience in ...

Role: Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Customer Service- Voice Fluency in English is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 28,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Archana- 9332827358

Role: Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Customer Service- Voice Fluency in English is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 28,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Archana- 9332827358

What the day will look like Providing telephone and face to face technical support to users regarding Desktop issues Following agreed procedures, respond to requests for assistance by providing information to enable users to resolve their problems Maintaining accurate log entries of fault with resolution and contact details Ensuring all hardware/software installations and routine upgrades are implemented according to Service Level Agreements Providing the business with a professional service by ensuring requests are regularly updated and realistic resolution times are provided Working on tasks as assigned by Team Leader Providing an effective interface between users and service providers sup...

Support the team of sales or gross margin or SG&A analysts to ensure that all deliverables are completed and divisional analytics packs are prepared and have the right analytics that support the underlying movements. Own the delivery of services as described in the service-level agreement with the divisions. Drive Divisional FP&A transformation goals to optimize, simplify, and automate P&A tasks. Partner with division finance teams to understand external and internal business dynamics and their impact on results . Lead the development of the annual plan by working across multiple key stakeholders. Coordinate close and forecast activities, including communicating guidance, facilitating system...

Serve as the supply chain planning Lead of Kinaxis-Rapid Response system in driving optimal solutions and digital capabilities. Responsible for a Rapid response application support work in Architect capacity. Persuades and negotiates effectively with stakeholders in being able to coordinate actions for achieving the desired outcome. Collaborate with IT and business stakeholders in reviewing business requirements for new capabilities, enhancements, system upgrade or new deployment. Looks to improve processes, structures and knowledge within the team of Rapid Response. Leads in analyzing current states, delivers strong recommendations, and able to execute to bring moderately complex solutions ...

Use monitoring tools to identify issues proactively; investigate and help resolve before they impact end users Improve reliability, quality, and operability of our Salesforce.com ecosystem Run the production environment with highest availability by effective monitoring and taking a holistic view of system health Resolve end user issues within service level agreements and maintain agreed upon satisfaction ratings Identify support trends that might warrant system changes, communication or education Participate in outage management activities including outage status communication, problem detection, resolution and root cause analysis Document tribal knowledge and help create/maintain our knowle...

Support management and business decisions relevant to cost Provides a high level of customer service by completing work in an accurate and timely manner. Ensure Service Level Agreements are consistently met. Support Continuous Improvement gains. Review and assess alerts and cases generated. provide justification on decision and outcome of investigation. Meet or exceed Service Level Agreement Ensure process and procedures are followed throughout the investigation. Sharing knowledge of ANZ products/ policies/ procedures with team members. Proactively identify competencies for development and work with line manager to improve performance. Ensure compliance to Risk Accreditation Framework (RAF)....

Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques. - Responsible for completing tasks and transactions within agreed KPIs - Solves problems by analyzing solution alternatives -Scheme Administration: Process complex pension calculations and validate a wide range of member events including retirements, deaths, transfers, pension increases, and member benefit calculations. Ensure all calculations, adjustments, and data entries comply with scheme rules, legisl...

As a Customer Service & Operations Credit Analyst, you ll deliver successful customer and business outcomes by processing, authorising, and investigating all transactions to defined key performance indicators and service level agreements. In doing so, you ll identify opportunities to enhance processes and enable the provision of a superior customer and business experience. In addition, you ll: Review documentation including loan applications, disclosures, and credit evaluations Authorise and investigate all credit operations transactions Collect and analyse the required information from the customers and businesses Review credit operations processes which could be automated or enhanced to im...

Review and assess alerts and cases generated provide justification on decision and outcome of investigation Meet or exceed Service Level Agreement Drive process improvements in the process Ensure process and procedures are followed throughout the investigation Resolve and/or escalate complex matters to the Manager/ Business Heads in a timely manner and ensure closure of issue Take responsibility for keeping the team informed on policy/ procedural/operational/training issues Support Continuous Improvement gains Proactively identify competencies for development and work with line manager to improve performance Ensure compliance to Risk Accreditation Framework (RAF). What will you bring To grow...

In this key role, you ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services You ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development Were offering this role at vice president level What youll do As our Site Reliability Engineer, you ll work closely with our feature team and other c...

Some careers open more doors than others. If you re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. This job profile provides a broad overview of the Job Operations Associate and is not intended to exhaustively describe the job. Job Profile Operations Associate jobs provide support to multiple team and operations which provides services to internal customers. This category does not have external customer facing or revenue generating responsibilities and serves internal stakeholders. The remit area may be an entire country, entire region or an entire Global Business. The key tasks for this category may include some or all of the f...

Logistic Specialist Company: Radici Plastics India Pvt. Ltd. Location: Halol RADICI PLASTICS INDIA PVT LTD is the Indian Company of High-Performance Polymers Business Unit, one of the world s leading producers of engineering plastics and a network of production and sales sites located throughout Europe, North America, South America, and Asia. This position would need to supervise the operations of Logistics (both inward/Outward/one) via control mechanisms. It would involve being based at Warehouses daily on day-to-day operations. The position is critical for Compliance/S/HE/Business/HR elements of the Logistics department, and the main tasks are: - Compliance to Radici and Local regulations ...

Job Description Financial Outcomes Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Customer Service Provide ground-level inputs for promotions, local activations demand forecasting exercise Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Internal Processes Regular analysis of primary second...

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Lead Consultant Why Us About Providence At Providence, we are grounded in our goal to serve all as we engineer the future of healthcare . Providence Global Innovation Center, launched in Feb 2020, is the first development and innovation center of Providence outside the United States. Providence is a $26B non-profit organization and is one of the largest health systems in the United States. To read more, click here Why Us Best In-class Benefits Inclusive Leadership Challenging Work Competitive Pay Employee Friendly Policies Location: Hyderabad How is this team contributing to the vision of Providence We, at Enterprise Services, the healthcare consulting and services arm of Providence India, h...