2151 Service Level Jobs - Page 33

Job Description The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs ...

The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs mobile devices f...

Embark on a transformative journey as an WCR Portfolio - Stress Testing at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. Member of the Risk - Centre of excellence in Mumbai. Support the team to run the overall Stress testing framework working closely with all the risk pillars across Credit, Counterparty Credit, Market risk and Treasury. Drive, engage and deliver strategic, individual and operational business objectives/targets. Manage the Country stress expected loss limits and breaches with analysis and monitor...

Contract Type: Full time, Permanent Location: Noida JOB OVERVIEW As a Senior Customer Service Executive, you will be responsible for delivering exceptional support to Study Group s key stakeholders, including partner agents, students, and internal teams. You will manage queries and cases through Salesforce across tickets, emails, and chat channels, while also handling application processing tasks such as email reviews, change of agent requests, and refund cases with accuracy and compliance. ABOUT THE ROLE Manage outbound/inbound calls for Study Group agents and students, ensuring a high level of quality and accuracy in all responses provided. Provide accurate and timely information regarding...

Territory Sales Manager - Metro - Chennai Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Territory Sales Manager - Metro - Chennai Chennai, TN, IN, 602105 Tata Consumer Products Limited Territory Sales Manager - Metro - Chennai Territory Sales Manager - Metro - Chennai Senior Metro ASM - Chennai Job Description Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive vi...

Technical Lead - Java (Worli - Hybrid) NECSWS Technical Lead - Java (Worli - Hybrid) | SmartRecruiters Technical Lead - Java (Worli - Hybrid) Company Description Our philosophy is to understand our customers business first before we get to the technology. This approach leads to clever software; streamlining old processes, saving money and delivering positive change. Our technology has helped the NHS screen millions of babies for hearing loss, ensures hundreds of housing providers are managing their homes efficiently and helps officers in over a dozen different police forces to make better decisions at the frontline. Based in the UK but working around the world, our 2,000 employees help impro...

Overview Responsible for invoice processing daily on Nexus tool in Simple Bills to meet the business deliverables/service levels. Responsibilities Key invoices into invoice processing application daily Review data input for accuracy/completeness Meet the production & quality deliverables in line with departmental goals Able to learn new processes and tools in a fast-paced environment Communicate and document any abnormal issues to supervisors Other responsibilities may be assigned as needed basis by business Qualifications Graduate degree or equivalent; some college level accounting preferred Minimum 1-2 years of experience in the Invoice Processing Department Minimum 1 years' experience in ...

1. Order Management & Governance - Act as the process custodian for all order capture methods across the cluster, ensuring adherence to COPC operational standards. - Review and manage deviations from system-generated suggested orders; perform root cause analysis and align corrective actions with business requirements. - Guide PAC teams in resolving order-related issues by liaising with regional sales teams, distributors, and central SPOCs as needed. - Drive order processing through the CRS platform in collaboration with sales teams and distributors, ensuring strict CRS compliance and change management. 2. Sales Planning, Execution & CRS Management - Partner with Heads of Sales (HoS) to gathe...

Perform risk assessment of site & operation model and frame mitigating measures Possess a thorough understanding of central/state security issues and demonstrate excellence in ability to implement and ensure sites compliance with company security policies and any industry or merchant requirements. Completing and/or coordinating the final Test and Acceptance of site security systems that leverage our access control system. Establish and implement effective, predictable, measurable procedures/processes and prevention programs impacting losses and pilferage. Perform frequent site security audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to elimin...

Foster a collaborative team environment by promoting strong relationships and open communication between team members and colleagues in other countries, ensuring a cohesive and inclusive atmosphere across all locations. Lead and mentor a team of Team Managers, ensuring they effectively oversee their respective teams of 15 colleagues each. Play a key role in building and transitioning functional capabilities to the service center, ensuring that all colleagues are aligned with the organization s culture and services. Identify and address knowledge gaps within teams, conducting regular training refreshers and evaluations to ensure retention of critical learnings. Develop and implement strategie...

Foster a collaborative team environment by promoting strong relationships and open communication between team members and colleagues in other countries, ensuring a cohesive and inclusive atmosphere across all locations. Play a vital role in the team by helping to develop and transition functional capabilities to the service center, responding to knowledge-related inquiries, closing any learning gaps, and conducting regular refreshers to evaluate the retention of training provided. Identify problem areas within processes and develop measures to address them. Analyze the root causes of issues and develop actionable plans. Lead the team to achieve service level agreements (SLAs) while maintaini...

Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin Use technical skills to ensure the accuracy of large analytical data sets, automate processes with scripts and macros and efficiently query information from a vast database WExhibit attention to detail when quality checking Green Package analytics and be accountable for the timely delivery of reports to our clients in accordance with Service Level Agreements Engage in meetings with end-users of Aladdin from all levels within the company from Portfolio and Risk Managers to Operations teams and also with our external Clients Support client/user requests relate...

As an Assistant Manager in our immigration team of Global Employer Services vertical, you ll build and nurture positive working relationships with teams, You will: Co-ordinating with vendor for legalization of documents (Embassy attestation/ Apostille) Birth certificate, marriage certificate, employment contract, school leaving certificate, etc. Co-ordinating with vendor to get the process, timeline, and checklist. Sharing of draft package with senior for review. Collating the documents and onward forwarding to vendor for filing. Review package for Outbound visas Filling of visa application form (both online and offline forms), preparing draft letters, booking appointment on behalf of assign...

Be part of JPMorganChase s Wholesale Lending Services group! Join our Central Insurance Team and be the compliance expert were looking for. As an Insurance Service Specialist II within JPMorganChase, you will ensure the integrity of assets and collateral by maintaining appropriate insurance coverage. Your attention to detail is crucial in reviewing servicing activities and portfolio guidelines for quality and timeliness. Collaborating with vendors and servicing teams, you adapt to changes in policies, procedures, and systems. Your skills in conflict management, critical thinking, and stakeholder management help facilitate discussions and create beneficial solutions. Emotional intelligence an...

Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a Loan Servicing Supervisor within JPMorganChase, you will manage a team of Loan Servicing Specialists to ensure smooth loan portfolio operations. Your responsibilities include interpreting loan documents, liaising with stakeholders, and overseeing deadlines. You will use your loan servicing knowledge and critical thinking skills to identify and resolve issues, following established practices. Effective conflict management, relationship building, and communication will be key to your success...

eam Overview The role sits in Aladdin Client Experience (ACX) within Aladdin Client Business (ACB), which is a centralized group who are responsible for supporting Aladdin clients and BlackRock Internal user services that covers Aladdin data of fixed income, equity, and alternatives products The chapter helps our clients and portfolio managers better understand their portfolio exposures, strategy, and risk & returns Every day, the ACX team tackles the hardest, most sophisticated analytical problems in FinTech We utilize our in-depth understanding of Aladdin, our clients businesses, and the investment management process to provide exceptional client service to our rapidly growing, global clie...

The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs mobile devices f...

Job Description The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs ...

Loan Servicing Specialist Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will invo...

Loan Servicing Specialist Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will invo...

Responsibilities Diagnose & resolve technical issues reported by customers & distributors. Identify root causes and provide effective solutions to customers. Provide technical support & guidance to customers on product usage & features across the globe. Communicate effectively with customers to understand their needs and provide timely information, both verbally and in writing. Manage & track customer issues, ensuring timely resolution and adherence to service level agreements (SLAs). Work with various teams, such as product development, quality assurance & sales to ensure customer feedback is incorporated into product improvements. Onboard customers across the globe if needed. Provide train...

Join our Team About this opportunity: We have an exciting opportunity for an experienced Technical Authority Expert to join our world-class team at Ericsson, contributing to the future of managed services delivery through the Ericsson Operations Engine. Our team is responsible for the full cycle of Create, Sustain, and Evolve within our respective domains, offering dynamic opportunities for professional growth. Comfortable in a technology leadership role, you will be instrumental in developing and maintaining automated solutions, analysing business requirements, and delivering improvements to drive recovery processes. This is a fantastic opening for a technical guru looking to make an impact...

Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career. As a Loan Servicing Specialist IV within JPMorganChase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring adherence to established processes and procedures. Your expertise in loan servicing will be crucial in interpreting loan documents, interacting with stakeholders, and overseeing deadlines. You will be expected to apply your knowledge of policies and procedures to solve non-routine problems, while also acting as a mentor to junior roles. Your ability to manag...

There s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the worlds most complex and mission-critical systems. As a Site Reliability Engineer III at JPMorgan Chase within the Employee Platforms team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end oper...

About Us: Attentive.ai is a fast-growing vertical SaaS start-up, funded by PeakXV (Surge), Infoedge and Vertex Ventures, that provides innovative software solutions for the landscape, paving & construction industries in the United States. Our mission is to help businesses in this space improve their operations and grow their revenue through our simple & easy-to-use software platform. Job Description: We are seeking an experienced and dynamic individual to join our team as Customer Support Executive. An ideal candidate will have 3+ years of experience in customer support in a related field (B2B SaaS, Software etc.). Responsibilities: First Point of Contact: Serve as the initial point of conta...