2145 Service Level Jobs - Page 28

Role Summary: We currently have an exciting opportunity for a Helpdesk Executive in Reading. The Executive will manage the helpdesk calls, manage queries, record slack tickers, prepare reports and maintain records on a daily basis Liason with multiple functions and ensure all the tickets are close as per SLA What the job involves: Helpdesk Management Phone Calls Slack channel queries Mail communications Liason with multiple functions Regular updates Report Management Maintain all day to day data Maintain all documents for audit purpose Suggest / Recommend changes or inputs required to enhance / optimize process Ensure routine update of database for future reference Team Player Align with the...

Roles and Responsibilities :- Overseeing and managing the comprehensive maintenance and operational activities of the facility. Ensures the optimal functioning of all building systems, coordinates with various stakeholders, and maintains high standards of safety, efficiency, and compliance. Systems Maintenance and Repair: Perform regular maintenance, monitoring, and repairs on various facility systems including: Mechanical systems Plumbing systems Structural elements Furniture Fire and Life Safety systems Control systems Ensure all systems meet applicable standards and operate at peak efficiency Clean, inspect, calibrate, and replace parts as necessary, particularly for HVAC systems and asso...

Assistant Manager Soft Services Work Dynamics Job Description JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you ve got deep experience in commercial real estate, skilled trades, and technology, or you re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thri...

Facilities Executive Corporate Solutions What this job involves: Prioritizing the facilities needs Must have in-depth knowledge of Electrical Engineering and its application in Data Centre Operations and Maintenance. Responsible for the operation and maintenance of Transformers, DG Sets, UPS, SMPS, Battery Banks & Air Conditioning System Assist and guide subordinates in their routine maintenance activities, troubleshooting, and adherence to operational procedures. Ensure team members follow safety protocols and work efficiently within set guidelines. Ensure compliance with safety standards and adhering to the work permit system for high-risk activities. Possess a basic understanding of legal...

Corporate Solutions (Integrated Facilities Management) ROLE AND RESPONSIBILITIES OVERALL ROLE Client is a fast-paced, collaborative and innovation-driven environment. The requirement is for a mindset that is very hands-on, energetic, helpful and straight forward. Achieve excellence in maintenance service programs at Client, obtaining the highest possible standards and practices. Manage the scope of contracts to ensure agreed deliverables are met within the stipulated time. To provide comprehensive facility, contract and procurement management for services to the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facility Manager. Achieve...

JOB DESCRIPTION TITLE Asst Facility Manager Technical BUSINESS UNIT Integrated Facilities Management LOCATION Mumbai REPORTING TO Facility Manager /Property Manager DIRECT REPORTS As assigned (Technical Cpprdinators) POSITION GOALS To provide Engineering support to the Facilities Management team at assigned Facilities. To ensure timely and accurate completion FM reports pertaining to assigned Facilities To achieve excellence in preventive maintenance programs at (Client) with highest standards and ensure energy conservation practices: To ensure that the facility adheres to all relevant regulations, codes, and industry standards pertaining to equipment maintenance, safety, and environmental r...

Name/Position Title Sr. Manager Facilities (City Lead) Department Integrated Facilities Management Location At Client s Premises Reporting To IFM Lead (Sr. Director) Number of Subordinates 25 Position s Goal The Facilities Manager will have responsibility for the management of a wide range of issues, from strategic contracts management to input on day-to-day operations. This Facilities Manager will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from client staff and arrangements pertaining to all operating expenditures. This position will form a part of the team that will provide a professional, value-focused serv...

Location/s: Bengaluru Relocation supported: Not supported, but internal applications are welcome Recruiter contact: Supriya Yadavalli The IT Process Specialist works with a global team to lead documentation strategy efforts. Their primary responsibilities include developing and maturing IT documentation, as well as enhancing systemic processes. They are tasked with creating structured and professional corporate documents that meet high-quality standards and adhere to best practices. They will design and implement a continuous programme to actively engage with IT teams, collecting insights and feedback to advance the development, maturity, and governance of IT documentation. This involves ali...

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you ve got deep experience in commercial real estate, skilled trades, and technology, or you re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves The Assistant Post Facilities Manager will be responsible for: P...

Join our Team About this opportunity: Incident Manager is a key position residing in GNOC who is performing the critical role of managing Incidents across all customers. Incident manager handles the high severity outages aggressively and ensures that the restoration is done within the Service level agreement with the customer! What you will do: Manage Incidents 24X7 and ensure minimal disruption to the service.This role requires for handling the NW performance & availability and Dead Sites number along with end customers, responsible to handle the governance with End Customer This position requires expert skill in managing the end customer, including the critical skills of Dispatch/Estates a...

EXO Edge is looking for a Network Engineer to join our Information Technology team. In your journey at EXO Edge, you will be: Primarily focused on: Quality support to customer base through updating and resolving issues in a professional manner within predefined SLAs Manage customer enquiries, complaints and requests in a responsive and professional fashion Fulfilling the below roles and responsibilities: They will be an active member of the NOC team by supporting overall goals to achieve realistic outcomes They will take the lead in initial troubleshooting and diagnosis of all faults using client troubleshooting tools and monitoring systems They are responsible for opening tickets and to fol...

About MoEngage: MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform , the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights...

Core Responsibilities: Build and manage the tiles & sanitary ware category strategy, including product selection, pricing, and supplier development. Identify, evaluate, and onboard reliable suppliers (domestic and international). Negotiate costs, payment terms, and contracts while ensuring quality benchmarks. Ensure timely supply, vendor compliance, and adherence to service-level agreements. Plan inventory effectively to maintain product availability while controlling working capital. Track market trends, competitor strategies, and pricing to keep the category competitive. Collaborate with design, operations, and project teams to align supply with customer requirements. Maintain contracts, M...

Team Summary Commercial & Money Movement Solutions (CMS) is a key pillar of Visa s revenue diversification strategy and will make a significant contribution in meeting Visa s growth goal in the years to come. CMS includes Visa Commercial Solution (VCS), Visa Direct, Treasury as a Service (TaaS) and Visa Government Solutions (VGS). What a Senior Manager, Visa Commercial Solutions, India & South Asia does at Visa: Build market awareness of Visa s comprehensive payment solutions and develop and convert pipeline opportunities into revenue generating relationships for Visa s Issuer Clients. The engagement with Corporates, with a priority on large multinational and middle market corporates operati...

Overview Responsible for invoice processing daily on Nexus tool in Simple Bills to meet the business deliverables/service levels. Responsibilities Key invoices into invoice processing application daily Review data input for accuracy/completeness Meet the production & quality deliverables in line with departmental goals Able to learn new processes and tools in a fast-paced environment Communicate and document any abnormal issues to supervisors Other responsibilities may be assigned as needed basis by business Qualifications Graduate degree or equivalent; some college level accounting preferred Minimum 1-2 years of experience in the Invoice Processing Department Minimum 1 years' experience in ...

Job Description The Customer Support Agent will be responsible for handling US health insurance Claims from healthcare providers or their authorized representatives. The Agent will assist with inquiries related to benefits, eligibility, claims, authorizations, and other support services. This position requires the ability to work across various systems, deliver exceptional customer service, and ensure compliance with privacy and regulatory standards including HIPAA and other applicable guidelines. Key Responsibility Handles Claims related to providers: Benefits, eligibility, claim status, Claims adjudication Claim research and Explanation of Benefits (EOB) Utilize internal systems and tools ...

Summary Responsible for the site Master Data processes aimed to ensure accurate and timely creation and maintenance of the master data in the ERP System, in accordance with local and global requirements. - The Material Planner drives the tactical purchasing process for all materials to ensure materials availability and execution plan feasibility in accordance with Site inventory policy. About the Role Key Responsibilities: Master Data - Set up and perform complex local And global master data set up And establish process, guidelines, business matrix and SLA time lines in in GxP environment in adherence to Novartis compliance. Be Subject Matter Expert in the assigned area of work - Support dat...

Job Summary: Looking for strong technical knowledge in Oracle and SQL Server database administration with experience handling multiple projects and deliverables. Role requires 24/7 shift support and working from the office. Essential Job Duties and Responsibilities: Manage day-to-day Oracle/SQL-related incidents, changes, problems, and service requests. Install, maintain, and support databases, including Oracle GoldenGate replication, Data Guard, RMAN backup, SQL Server maintenance, Always On setup, RAC & standalone grid infrastructure on Azure. Monitor and report on database health using tools such as SolarWinds & OEM; perform daily health checks and resolve issues proactively. Resolve or e...

Job Description Collaborate with sales, marketing, and finance teams to develop accurate demand forecasts. Analyze historical data, market trends, and promotional activities to predict future demand. Maintain optimal inventory levels to meet service level targets and avoid stockouts or excess inventory. Monitor inventory turnover and recommend adjustments to purchasing plans. Work closely with procurement and suppliers to ensure timely delivery of finished goods. Manage lead times and safety stock levels to mitigate supply risks. Align supply plans with production schedules and capacity constraints. Communicate changes in demand to production teams promptly. Utilize ERP and planning systems ...

There s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the worlds most complex and mission-critical systems. As a Site Reliability Engineer III at JPMorgan Chase within the Chief Technology Office team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end...

About Bluevine Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit all tailored to help entrepreneurs thrive. With best-in-class technology, advanced security, and a deep understanding of the small business community, we re empowering entrepreneurs to grow with confidence. Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, we ve been supporting SMBs since 2013, serving over 750,000 customers nationwide and growing a dynamic global team of 500 people. Our missionTo fuel small businesses with the financial tools they need to succeed. At Bluevine, you ll be part of a collaborative, fa...

Join our Team About this opportunity: Incident Manager is a key position residing in GNOC who is performing the critical role of managing Incidents across all customers. Incident manager handles the high severity outages aggressively and ensures that the restoration is done within the Service level agreement with the customer! What you will do: Manage Incidents 24X7 and ensure minimal disruption to the service.This role requires for handling the NW performance & availability and Dead Sites number along with end customers, responsible to handle the governance with End Customer This position requires expert skill in managing the end customer, including the critical skills of Dispatch/Estates a...

Join our Team About this opportunity We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security inci...

Be part of JPMorganChase s Wholesale Lending Services group! Join our Central Insurance Team and be the compliance expert were looking for. As an Insurance Service Specialist II within JPMorganChase, you will ensure the integrity of assets and collateral by maintaining appropriate insurance coverage. Your attention to detail is crucial in reviewing servicing activities and portfolio guidelines for quality and timeliness. Collaborating with vendors and servicing teams, you adapt to changes in policies, procedures, and systems. Your skills in conflict management, critical thinking, and stakeholder management help facilitate discussions and create beneficial solutions. Emotional intelligence an...

Role Purpose Responsible for supporting hotels in enhancing revenue and market performance sharing in depth data analysis and recommending strategies to then execute. Key Accountabilities Manage the revenue function across a portfolio of hotels, developing and managing short, medium, and long-term strategies for profitable revenue generation and capture as set out in each hotels Service Level Agreement. Responsible for pro-actively and cost effectively maximizing hotel room revenues, RevPAR and system delivery to achieve superior performance in comparison to the competitive set as measured in RGI and against budget growth targets Develop strategy to achieve overall hotel revenue. Analyzing c...