1182 Service Level Jobs - Page 30

Company: Marsh Description: Marsh is seeking candidates for the following position based in Mumbai office: Senior Analyst - Insurance Operations What can you expect An opportunity to understand services which are integral part of Insurance broking lifecycle A place to enhance your knowledge on work which is recently transitioned or to be transitioned In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business Our team is new but growing at fast pace and most of our colleagues have an average experience of 4 years. We are one big family who takes pride in exceeding end customer expectations with focus on insurance and business knowledge. We have robust training around understanding insurance concepts and business knowledge. All the team members will support you during this journey. What is in it for you Solid platform to demonstrate your leadership skills Build strong network across our organization Enhance your skills via various development programs offered in-house All benefits as per the location HR policy will be applicable We will count on you to: Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times Maintains performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves What you need to have: Minimum graduation required Having Insurance background will be an added advantage Good communication skills Willingness to learn and adapt to changes Basic knowledge of MS Office Ready to work in 6:30PM -3:30AM Shift What makes you stand out Communication Analytical ability Planning and Organizing Prioritization with Client Focus Marsh is the world s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . For more information, visit marshmclennan.com , follow us on LinkedIn and X. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn t have imagined and now can t imagine living without. If you re excited by the idea of making a real impact, a career with Apple might be your dream job Just be prepared to dream big!The people here at Apple don t just build products they build the kind of wonder that s revolutionized entire industries. It s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. Imagine what you could do here.Do you have a passion for helping others succeedDo you genuinely believe that talent is the greatest asset of any companyAs a contract member of Apple s People group, you ll help discover and develop our most important resource: our people. Together, we ll search the world to build our collective of talented perfectionists, visionaries, and inventors. Description In this highly visible role, you will have the opportunity to work with an amazing, robust, and agile team, responsible for supporting our world-class Apple World Wide Corporate Recruiting group. As part of the larger People organization, Recruiting acts as the gatekeepers of Apple culture by providing an extraordinary experience to both our internal business partners and candidates alike. If you are results driven, a self-starter, and ready to Think different," come join us.The Contract Recruiting Coordinator provides support services to various Recruiting and HR teams by executing various administrative and operational related activities. You will be responsible for helping to provide an amazing candidate journey and be the expert in the organization s hiring processes, procedures and tools.This is a contract position, with US working hours (8:30pm-5:30am IST). This position is fully remote but contractor must reside in Hyderabad. 2+ years of experience recruiting coordination, project coordination, event planning or admin experience in a fast paced customer-focused environment Exceptional problem solving, attention to detail, time management, and organisational skills along with the ability to approach problems flexibly and demonstrate creativity in solving them Demonstrable track record of driving process improvements and an insatiable desire to provide outstanding customer service Excellent written and verbal communication skills, interpersonal skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of multiple internal customers Ability to manage calendar events, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes Ability to manage large volumes of requisition and employment offer administrative requests Liaise with key business partners within the organization to drive and maintain offer and onboarding processes and hiring processes while adhering to tight deadlines and service level agreements (SLAs) Work closely in a team environment with the ability to partner with diverse teams and across multiple Apple locations Embrace a variety of internal and external software applications with the ability to learn new tools quickly Preferred Qualifications - Undergraduate degree strongly preferred

NA Master Data Senior Associate Job ID 308063 Date posted 06/11/2025 Location : Bengaluru, India Category STRATEGIC SOURCING / PROCUREMENT Job Status Salaried Full Time Job Purpose and Impact NA Master Data Senior Associate will perform complex steady state CRUD maintenance activities on SAP to help ensuring service levels are met in adherence with relevant data standards. In this role, you will collaborate to turn data into business insight and commercial value for NA region. Key Accountabilities Execute master data process activities on customers, vendors or materials master data objects in an enterprise resource planning system in compliance with predefined data standards. Provide support and maintenance execution across multiple enterprise resource planning systems and ensure service level agreements are met. Complete and maintain master data management solutions to optimize system capabilities. Facilitate communications to remove barriers, explore new ways of execution and add value to the process. Perform complex duties related to transaction monitoring and issues originating from business partners that are master data related to diagnose root cause and solution analysis. Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff. Other duties as assigned Qualifications MINIMUM QUALIFICATIONS Bachelor Degree or equivalent 2 4 years of experience in the P2P (Procure-to-Pay) and S2C (Source-to-Contract) process domains. Strong email writing and communication skills. Hands-on experience with Microsoft Excel and Power BI. Prior experience in ticketing tool (SNOW, Remedy ect.) PRIOR BENEFICIAL EXPERIENCES Confirmed experience with email, spreadsheet, and word processing applications Familiar with PR2PO process with some good exposure related to outline agreements and pricing.

Responsibilities: Infrastructure Provisioning and Management: Set up and configure cloud projects/Data Integration Tools and accounts using Google Cloud Platform (GCP). Configuring Cloud and Data Integration Solutions: Configure Data integration tools like Astronomer/GKE/App Integration/Airflow and Composer Data Pipeline Orchestration: Set up and configure data pipeline orchestration tools such as Astronomer, Composer, and Airflow. Manage and schedule workflows using Directed Acyclic Graphs (DAGs) to ensure efficient data processing. Monitoring and Incident Response: Maintain the availability of systems and services in production by setting service-level objectives (SLOs), service-level agreements (SLAs), and service-level indicators (SLIs). Set up monitoring and alerting systems for cloud services, data pipelines, and AI solutions. Respond to incidents, perform root cause analysis, and collaborate with teams to improve incident response practices. Security and Compliance: Ensure access and identity management in Google Cloud and data pipeline projects. Implement security measures to protect cloud-based data, services, and AI/ML workloads. Comply with global privacy laws and organizational policies. GenAI Solution Development & Delivery: Lead the development, testing, and deployment of GenAI solutions. Collaboration and Communication: Collaborate with cross-functional teams to design and implement innovative security solutions that align with industry best practices and regulatory requirements. Communicate effectively with management and users about the state and performance of cloud services, data pipelines, and AI solutions. Continuous Improvement: Automate infrastructure provisioning with tools like Terraform and Tekton. Enhance visibility and monitoring capabilities for cloud services, data pipelines, and GenAI solutions. Implement improvements based on feedback and incident reviews OnCall Support: Able to support Oncall during weekends Qualifications Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: Proven experience in cloud engineering, data pipeline orchestration, and AI solution development, specifically with Google Cloud Platform (GCP) and tools like Astronomer, Composer, Airflow. Programming Language : Python, Terraform, Google cloud, Tekton, Gen AI and LLM Models. Skills: Proficiency in GCP services and data pipeline orchestration tools. Strong understanding of IAM roles, policies, and security best practices. Experience with infrastructure as code tools like Terraform. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration skills. Responsibilities: Infrastructure Provisioning and Management: Set up and configure cloud projects/Data Integration Tools and accounts using Google Cloud Platform (GCP). Configuring Cloud and Data Integration Solutions: Configure Data integration tools like Astronomer/GKE/App Integration/Airflow and Composer Data Pipeline Orchestration: Set up and configure data pipeline orchestration tools such as Astronomer, Composer, and Airflow. Manage and schedule workflows using Directed Acyclic Graphs (DAGs) to ensure efficient data processing. Monitoring and Incident Response: Maintain the availability of systems and services in production by setting service-level objectives (SLOs), service-level agreements (SLAs), and service-level indicators (SLIs). Set up monitoring and alerting systems for cloud services, data pipelines, and AI solutions. Respond to incidents, perform root cause analysis, and collaborate with teams to improve incident response practices. Security and Compliance: Ensure access and identity management in Google Cloud and data pipeline projects. Implement security measures to protect cloud-based data, services, and AI/ML workloads. Comply with global privacy laws and organizational policies. GenAI Solution Development & Delivery: Lead the development, testing, and deployment of GenAI solutions. Collaboration and Communication: Collaborate with cross-functional teams to design and implement innovative security solutions that align with industry best practices and regulatory requirements. Communicate effectively with management and users about the state and performance of cloud services, data pipelines, and AI solutions. Continuous Improvement: Automate infrastructure provisioning with tools like Terraform and Tekton. Enhance visibility and monitoring capabilities for cloud services, data pipelines, and GenAI solutions. Implement improvements based on feedback and incident reviews OnCall Support: Able to support Oncall during weekends

About AlphaSense: . ! About the Team: AlphaSense has a great opportunity for an Assistant Counsel, Commercial Contracts in India to join our growing legal team. Legal is a critical function in supporting the company s fast-paced environment and acts as a true business partner to all of our leaders across the organization. We work hand-in-hand with cross functional teams to provide solutions to enable and empower the company to achieve substantial growth targets while managing risk and protecting our business. About the Role: This role can either be based in our Mumbai, Pune, Bangalore or Delhi offices or remotely in India. The Assistant Counsel, Commercial Contracts will primarily be responsible for reviewing global commercial contracts, with a heavy emphasis on vendor/supplier agreements arising out of the United States, Europe, India, and Singapore. The Assistant Counsel, Commercial Contracts will report to the Managing Counsel, APAC, and will partner with all levels and functions of the business, including Procurement, Marketing, Security, Engineering and others to help AlphaSense achieve its high-growth goals. This role is essential to our growth and will have an immediate impact in our dynamic, fast-paced culture. Who You Are: Fully qualified lawyer enrolled (or eligible to be enrolled) with the Bar Council of India. Preferably 1+ years experience with drafting, reviewing commercial agreements (with a heavy emphasis on vendor/supplier agreements) either in-house or with a nationally recognized law firm (or a combination of the two). Ability to analyze, review and negotiate a broad range of global commercial contracts including Master Services Agreements, Services Agreements, SOWs, Service Level Agreements, Orders Forms, NDAs; etc. Superior business acumen with an unrivaled commitment and deep-seated need to provide responsive support service to our teams and get things done; approaches responsibilities with a business friendly and pragmatic mindset while maintaining a commensurate balance of legal risk. Energetic, authentic, and friendly with a great sense of humor; capable of displaying strong negotiation skills and the ability to support difficult positions in a firm and patient manner. Effective communicator with the ability to interact with both internal and external professionals of all types and backgrounds. Experience with contract management systems, procurement tools and privacy a plus. What You ll Do: Draft and review the company s commercial contracts and provide general transactional support cross the organization with a heavy emphasis on vendor/supplier agreements Remain informed of the shifting legal landscape relating to applicable laws, regulations and industry guidance that impact commercial agreements. Work effectively in a dynamic environment across different functional groups and time zones. Provide legal and strategic business advice to ensure agreements are consistent with playbooks, internal policies, and processes. Provide general support to the Managing Counsel, Associate Counsel, and the broader AlphaSense legal team on a wide range of legal matters, as needed. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Company: Mercer Description: We are seeking a talented individual to join our Health Operations team at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Specialist / Manager - US Health Benefits Claims Audit What can you expect We are seeking an experienced medical Claims Auditor to join our Medical Claims team in the Specialty practice of our US Health business. The ideal candidate will be responsible for auditing medical claims from health insurance carrier claims files, interpreting carrier contracts and policies, and engaging with carrier audit teams to resolve discrepancies and ensure proper handling of claims. As an employee of Mercer, the ideal candidate will adhere to company policies and performance standards and perform job duties as stipulated. This individual will contribute to the team s achievement of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). We will count on you to: Ensure client-specific medical carrier claim files are processed meticulously and all aberrations identified Review plan benefit details (i.e., SPD, SMM, carrier plan materials, ASO agreement) for each audit, noting unique provisions/potential issues prior to audit review Analyze claims data using analytical tools, including audit software and Excel, and identify billing patterns and trends Interpret coding and results of system-processed medical claims Interpret and apply pertinent sections of carrier contracts and carrier policies to ensure proper claims handling Request supporting documentation and elicit carriers response to identified issues when necessary Address audit findings and any identified inconsistencies with the carriers audit team Evaluate carriers response(s) and processing policies and provide a rebuttal when necessary Escalate any challenges and/or concerns related to audit for immediate assistance and resolution to the lead audit consultant, as applicable Complete in-depth audit/review of selected sample claims (i.e., adherence to employee benefit design, rates, member(s) and plans financial responsibility, billing/payment and NCCI edits, etc.) Document findings accurately on designated work papers and/or audit software Complete all audit assignments within the stipulated time frame Maintain up-to-date knowledge of best practices related to health benefit claims and industry regulations Note: Applicants should be flexible working in shifts What you need to have Graduate with minimum 5-8 years experience overall A strong understanding of how healthcare works in the United States Experience interacting with carriers (vendors) and their claims processes and policies Critical thinking, particularly when interpreting contracts and policies Discretionary judgement in assessing grey-area situations and escalating issues effectively A strong sense of accountability A solution-oriented mindset Intermediate to advanced level knowledge in MS Excel (Must) Strong oral written communication skills Capability to pivot from audit to audit and adapt to multiple processing systems Ability to work during carrier-defined system availability What makes you stand out Deep knowledge of medical claims specifically in the United States Demonstrating an inherent preference for acting in a meticulous and diligent manner Communication that is structured, crisp and clear Exceptional judgement and clear rationales in decision-making Ability to prioritize time effectively across competing priorities Adaptable communicator, facilitator and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X . Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Location: Bangalore, India In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrows possible. Required Skills: Experience 5yrs-7yrs Good experience in Kubernetes Good experience of Azure and/or GCP products, services and ecosystem Good awareness of cybersecurity Good experience of CI/CD for DevSecOps implementation methods on GitLab CI Good experience of Infrastructure as code technologies (Terraform, Ansible, ) Good knowledge of monitoring methods and tools (Prometheus, Grafana, App Insights,) Job Responsibilities: Independently apply the technological orientations defined for his/her field. Maintain and develop knowledge and skills by participating in the Squads various projects. Participate in DevSecOps deployment needs assigned to the Squad. Implement tools, methods and processes in line with norms and standards. Participate in setting up, maintaining in operational condition and upgrading the CI/CD chain and automations required to deploy applications for the squad. Monitor applications. Make the team aware of the use of these monitoring tools and of the technical improvements and optimizations to be made to the product in the light of the monitoring he/she carries out on a daily basis. The aim of this awareness-raising is to reduce defects and anomalies. Implement the digital solution landing zones and associated services in the cloud using IaaC methods Contribute to the solutions Disaster Recovery Plan Set up mechanisms ensuring Business Continuity and Service Level for the digital products Know and implement best practices, norms and standards within his/her squad. Contribute to enriching them at his/her level.

Overall Objectives of Job. The Product Owner role in Agile is responsible for the leadership of a squad or multiple squads, delivering IT products and services to Allianz Technology and Allianz OEs. The Service Delivery variant includes additional responsibility, ensuring the adherence for compliance and best practice to IT Service Management (ITSM) process functions, and the prioritisation of delivery commitments across the Tribe. This role serves as the primary point of contact for service operations, managing customer relationships and ensuring that services adhere to internal and external governance standards and service level commitments. Key responsibilities include overseeing end-to-end service operations, allocating priorities across the tribes squads, effectively ensuring the highest possible service delivery and driving continuous improvement initiatives. The role also encompasses resource and financial management, risk, compliance and security assurance, and the commitment to service transparency to the Service Owner and the business. Qualification, Experience and Skills . 10+ years of experience in IT industry. Strong experience managing IT services within a management framework (e.g., ITIL), Technical experience in application management and/or architecture. Sound understanding of Agile practices, and their implementation in large organisations. ITIL Foundation Certification in IT Service Management, or equivalent experience. Degree in Financial, Business, IT or Engineering, or equivalent experience. Strong leadership and team management abilities, and ability to manage across teams. Exceptional communication and interpersonal skills. About Allianz Technology. Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum \u2013 from one of the industry\u2019s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement. Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.Join us. Let\u00B4s care for tomorrow. ","

We are seeking a highly skilled and experienced Manager of Cloud Operations with a strong focus on Site Reliability Engineering (SRE) to lead our team in ensuring the reliability, performance, and scalability of our cloud-based infrastructure. This role will be pivotal in driving our SRE practices across both Azure and/or AWS environments. THE OPPORTUNITY Lead, mentor, and develop a team of DevOps and SRE engineers. Implement and promote SRE principles and practices across the organization. Define and monitor service level objectives (SLOs), service level indicators (SLIs), and service level agreements (SLAs). Develop and implement incident response and post-mortem processes. Drive automation of operational tasks and infrastructure management. Design, implement, and maintain scalable and resilient infrastructure on Azure and/or AWS. Implement infrastructure-as-code (IaC) using tools like Terraform. Ensure security and compliance of cloud environments. Manage CI/CD pipelines for automated deployments. Implement and maintain comprehensive monitoring and alerting systems. Utilize monitoring tools like Azure Monitor, AWS CloudWatch, Prometheus, Grafana, etc. Communicate effectively with stakeholders at all levels. Responsible for hiring the right team for the product THE SKILL SET Between 12 to 18 years of experience which includes leading SRE teams building highly scalable, secure, efficient, and resilient production systems in AWS and/or Azure. Proven experience in implementing and managing SRE practices. Strong understanding of CI/CD pipelines and automation tools. Proficiency in infrastructure-as-code (IaC) tools (Terraform) Experience with containerization and orchestration technologies (Docker, Kubernetes). Strong understanding of networking concepts and protocols. Experience with monitoring and logging tools (Azure Monitor, CloudWatch, Prometheus, Grafana, ELK stack). Scripting and programming skills (Python, Bash, etc.). Experience with various Databases (Oracle, SQLServer, etc.) THE BENEFITS Professional growth and Development opportunities. Working within a team of friendly, skilled people where help is always within reach Flexible working hours 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday High-end laptop (Dell or Mac) Competitive pay and bonus 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year. 16 hours of paid volunteer time off per year 26 weeks of paid maternity leave and one week of paid paternity leave. Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents. Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered. Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered. Provident fund contributions THE VENDAVO STORY Vendavo partners with the world s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here . OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Slove for the Customer, Build What s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you re part of a company that s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here . OUR TEAM IS GROWING. YOU WILL TOO.

Join us as a Site Reliability Engineer In this key role, you ll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services You ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development Were offering this role at associate level What youll do As our Site Reliability Engineer, you ll work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments. You ll proactively contribute new ideas and innovations to meet short term and longer term goals whilst at the same time balancing and managing risk. You ll also be accountable for the day-to-day health of both production and non-production environments, responding to incidents as required. A typical day will involve: Providing structure and supporting release processes, suggesting and making improvements where possible Supporting the clear communication and frequent update of incident status to other teams and customers Providing technical expertise and input to establish the risk tolerance of products and services Supporting the maintenance of services once they are live by measuring and monitoring availability, latency, and overall system health The skills youll need We re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You ll need experience of using a data driven and scientific approach to fact finding. We ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes. Youll also need: Good knowledge and experience of programming languages Strong knowledge of deploy and release services, automation, and troubleshooting At least seven years of experience in production support focussing on microservice architecture Experience of utilising tools and technology across the software development lifecycle Strong communication skills with the ability to proactively engage with a wide range of stakeholders

Main Accountabilities: Ensure optimal logistics service to Principals & Customers: Master ERP functionality linked to order handling to provide best quality of service to principals/customers to improve operational efficiency. Monitor and manage open orders and ensure daily update of backorder line. Liaise with the planner to tackle any blocking point/bottleneck (data issue, shortages, transport) which would prevent/delay orders. Inform internal relevant stakeholder of any deviations (price issues, delivery dates ...). Interact with Sales and customer services and send order acknowledgements and confirmations to Customers (for direct delivery from supplier to customer). Interact with Principals, Forwarders and Warehouses to allow efficient order follow-up. Provide instructions to Logistics Providers and make sure of thirdparties execution. Accrue any logistics costs relative to the orders (including transport, surcharges & demurrages, other logistics costs). Make sure of autocharges relevance such as duties. Generate closing of the orders so that PO status is received and SO status is delivered when appropriate. Ensure proper and on-time suppliers invoice matching. Coordinate with planner to ensure stock counts and the ERP are aligned. Proactively propose solutions to address operational issue and to improve our operational efficiency. Manage warehouses and hauliers to ensure conformance of import, export, transport, warehousing, storage, repacking and blending operations against applicable regulations, specifications and procedures. Perform regular reviews to guarantee compliance. Ensure conformity & contribute to sustainability: Ensure compliance with all SHEQ requirements, procedures and working instructions in order to maintain high service standards and quality of Data Management. Review amendments and tackle non-conformances daily, together with the relevant stakeholders. Record non-conformances in CRM. Open credit notes/reinvoicing and ensure their proper follow-up. Provide feedback to all internal parties to allow closing of non-conformances in CRM. Spot deviations to enable continuous improvement. Translate the Group s Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of sustainability KPIs Contribute to continuous process optimization and excellent teamwork: Ensure information flow to other team-members. Provide regular feedback to Key Users to enable operational excellence, efficiency and effectiveness. Develop expertise in all processes and work instructions and support development of best practice. Collaborate to ensure continuous improvement of logistics to achieve efficient cost - quality - lead time balance. Key stakeholders of the Role: Internal: MD, COO, Operations team, Commercial team, Finance team, SHEQ, HR External: Principals, Key Customers, Logistics providers Skills & Education: Understanding of customer and market dynamics and requirements High service level standards and strong interpersonal skill to liaise with stakeholders at all levels, both internally and externally Ability to influence and achieve results through others Passionate about achieving goals/targets Team player but with the ability to work independently Ability to adapt to new & changing requirements and a flexible approach to working Excellent communication and organisation skills Good knowledge of English and proficient in various IT tool

Efficient Customer Support Ensure customers receive excellent and consistent customer service. Meet and exceed service standards and agreements. Execute all customer-facing transactions in line with company strategy, resulting in higher satisfaction and timely service delivery. Meeting Service Level Agreements (SLAs) Ensure that the agreed SLAs are met under all circumstances to strengthen customer loyalty and retention. Complaint Resolution Diffuse situations with dissatisfied customers professionally. Resolve product or service issues by clarifying complaints, identifying the cause, selecting the best solution, expediting resolution, and following up. Manage and address customer complaints and escalate unresolved issues to the appropriate senior staff when necessary. Ensuring Client Satisfaction Ensure timely and successful delivery of services and solutions according to client needs and objectives. Assist with challenging client requests and escalate them to the concerned department for resolution.

Providing service support for complex BMS/ IBMS/ Security Systems/ Life Safety Systems etc. Planning & execution of Preventive Maintenance jobs on time (100% compliance to operational parameters) To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC Handling a team of Service Engineers on HAIL/ Subcontract payroll. Technical skills: Required - HVAC/ BMS/ IBMS/ FAS/ Access Control System/ CCTV System etc. Desired - Honeywell BMS, EBI etc. Achieving Order Booking, Revenue & Collection plan every month Skills/Qualifications: - Ability to handle a team of Engineers on HAIL/ Subcontract payroll. - Team player, Effective communication skills, Customer facing, Result oriented & hard working - Minimum 2-4 years of experience in similar domain - Qualifications: Essential - Diploma (Electronics/ Electrical/ Instrumentation/ Mechanical) Desired - BE (Electronics/ Electrical/ Instrumentation/ Mechanical) Key skills & Experience (Field Service Engineer) - Ability to handle a team of Engineers on HAIL/ Subcontract payroll. - Team player, Effective communication skills, Customer facing, Result oriented & hard working - Minimum 4-8 years of experience in similar domain. - Qualifications: Essential - Diploma (Electronics/ Electrical/ Instrumentation/ Mechanical) Desired - BE (Electronics/ Electrical/ Instrumentation/ Mechanical)

We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer who s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer and an expert in your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You understand that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses it together. Alteryx is searching for an IT Service Desk Analyst Technician based in our Bengaluru, India office. As an IT Service Desk Analyst your primary responsibilities are providing professional and efficient desktop support and customer care in a medium-large-sized enterprise environment. A strong customer service mindset and demonstrated knowledge of Mac and PC troubleshooting is key to succeeding in this role. We are a fast-growing company and there are many opportunities to contribute to the success of the IT team while growing and maturing your technical and customer service skillsets. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Key Responsibilities: Zealously promotes our Customer Centric approach: working to be a part of our customers solutions. Directly involved in the troubleshooting and repair of End User Computing equipment (desktops, laptops, printers, conferencing room hardware) Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds Service Level Objectives. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Support of local and remote desktops and laptops in a mixed Microsoft and Apple environment. Troubleshoot and support wireless and Remote connectivity, VPN (Virtual Private Network) clients, Web conferencing, Printing and scanning and Email. Software installation and troubleshooting. Triage desktop connectivity issues, and work with the appropriate teams to resolve issues. Contribute to KB (Knowledge Base) article creation. Requirements: Demonstrated customer service & troubleshooting skill sets. Must be customer service focused, desiring to exceed customer expectations at every opportunity. Must be able to work independently, yet adhere to company standards in areas of documentation, planning, and execution. Proven ability to take ownership of job responsibilities with minimal oversight. Effective communication and team collaboration skills. At least 2-3 years of IT-related support experience. Comfortable supporting executive team members. Preferred: Strong understanding of the Microsoft stack of applications (Microsoft O365, Microsoft Teams), Windows Operating Systems (Windows 10), Active Directory Administration, Group Policies, Microsoft Exchange Online, etc. Full understanding of typical PC and Mac hardware and software installation. Experience supporting smart phones and tablets. Understanding of security practices including physical, internet, and wireless security. Understanding of user authentication (passwords and 2fa). CompTIA, Microsoft or Apple Certified. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we re invested in building teams with a wide variety of backgrounds, identities, and experiences . This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant s capacity to serve in compliance with U.S. export controls.

Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartners mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, youll be at the forefront of the ongoing transformation of Gartners sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. About this Role: The Senior Specialist role is part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity. The Senior Specialist will join the Territory Contact & Enrichment Team in TP&A that use various tools and platforms driven by automation and analytics to empower sellers with high quality bullseye prospect contacts quickly, pro-actively, accurately and at scale in a prioritized and streamlined manner. What you will do : Operational Excellence Actively work on completing the prospects research life cycle within timelines & provide timely and accurate output. Work on ad-hoc operational projects with minimal guidance Manage and resolve assigned tasks end to end within service level agreements. Drive operational excellence - incremental improvement in process across prospecting- reduced steps, intuitive and simpler process design/interfaces. Implement best practices/tested solutions across processes to maximize effectiveness Stakeholder Management and Collaboration Engage with stakeholders and partners with members across functions to deliver value. Partner within and across teams to Identify gaps, problem solve and improve processes. Embrace collaboration, improve ideas, and apply analytical thinking to drive impact. Perform manual workstreams to deliver the output and act as a champion mindset to provide solutions on automating manual workstreams Own and drive execution of assigned work streams independently. Project Management Ensure data integrity by identifying discrepancies and updating datasets regularly. Manage data tools and internal applications including automation tools, Excel, Power BI, prospecting tools etc. Successfully drive high complexity projects with minimal guidance Gain strong understanding of internal systems and processes such as Bulls eye, title QC, deduplication etc. Mentor and train other team members on processes/tools What you will need : Bachelor s degree with 3 years of relevant experience in global organization Proficiency in Microsoft Office, especially Excel and PowerPoint; Knowledge of third-party prospecting tools is a plus Excellent oral and written communication skills Ability to thrive in a fast-paced, deadline-driven, and dynamic team environment. Experience communicating complex data through relevant means to senior leaders Experience applying various analytic techniques (segmentation, regression, forecasting, etc.) is a plus Excellent interpersonal skills, a team player and quick learner What you will get: Competitive salary, generous paid time off policy and more! India: Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities #GSSO #LI-SJ1 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? What do we offer? Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Team Coach, you ll lead a highly skilled team of approximately 25-35 Travel Counselors. If you thrive on variety in work, building relationships with clients and colleagues, and empowering teammates to achieve their goals, we hope you apply. What You ll Do People (75%) Lead and coach a team of Travel Counselors Provide regular, documented coaching and feedback to team members Investigate service and quality errors with a curious mentality, and provide helpful feedback Collaborate with HR to determine performance ratings and action plans in alignment with Amex GBT standards Facilitate account-specific onboarding and training for new hires after the initial centralized Traveler Care training program is complete Collaborate with fellow team coaches - share information, achievements, and issues Listen to calls as required to validate service levels and compliance standards Customer (25%) Be the voice of Traveler Care for new technological implementations Participate in meetings with commercial client management partners when necessary, providing operational information needed for customer-facing conversations Research and resolve client service concerns; develop strategy and craft messaging for the Traveler Care team and commercial peers Analyze, act, and communicate results on CSAT performance Keep the team informed on changes to client travel policies Collaborate with Team Operations to achieve and exceed client expectations based on contractual service level requirements What We re Looking For Previous leadership experience Excellent listening skills and curious mentality Customer service oriented Sabre and/or Apollo experience preferred Salesforce (case e-mail) experience a plus Collaborative and passionate about building relationships Experience making data-driven decisions and achieving financial and service targets Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

Role Overview As a Senior Executive - Premium Customer Experience, you will be at the forefront of client engagement and revenue generation. Your primary objective is to drive revenue growth by building and deepening strong relationships with premium clients. This includes daily interaction, providing strategic market insights, timely execution of orders, and delivering an exceptional customer experience. Key Responsibilities 1. Client Engagement & Revenue Generation Maintain daily interactions with assigned (mapped) clients to nurture long-term relationships. Share insightful research reports from reputed research houses to support client decision-making. Ensure timely and accurate order placement, backed by pre-order confirmations. Proactively identify and onboard new Relationship clients to grow the client base and meet revenue targets. 2. Customer Service Excellence Respond promptly to client queries and communications, ensuring adherence to defined Service Level Agreements (SLAs). Deliver high-touch service to achieve top-tier client satisfaction and relationship scores. Troubleshoot and resolve client issues swiftly, acting as a trusted advisor and first point of contact. Qualifications & Skills Education: Bachelors degree in Finance, Business Administration, or related field. Experience: Proven experience in client relationship management, preferably within the financial services industry. Financial Acumen: Strong understanding of financial products, markets, and investment strategies. Communication: Excellent verbal and written communication skills; ability to convey complex information clearly. Client-centric Mindset: Passion for delivering high-quality service and building meaningful client relationships. Tech-savvy: Comfortable using dealing terminals and order placement systems. Adaptability: Ability to thrive in a fast-paced, target-driven environment. Problem-Solving: Strong decision-making skills with a proactive and solution-oriented approach. Why Join Us? Work with a high-performing, client-focused team. Exposure to premium clientele and diverse financial markets. Continuous learning and professional development opportunities. A dynamic work culture that values innovation, ownership, and results.

The Client Account Specialist (CAS) liaises with First Advantages Small Business accounts and various internal departments such as Sales, Operations, Service, Product, and Billing. This individual establishes and maintains effective customer relationships and gains trust and respect. They will ensure that the client relationship and customer satisfaction remain a competitive advantage for First Advantage. The CAS helps transition customers from the sales and implementation process into the support phase. CAS is responsible for fostering relationships with any of the customers supported by the team. Individual clients are not assigned to specific CRS, as any team member can assist any customer. CAS fosters relationships with customers and provides them with timely value propositions. This propels customers to grow and achieve goals while simultaneously strengthening their relationship with the business. Roles and Responsibilities: Timely Case Management & Inquiry Resolution - Complete all case management-related inquiries assigned within the Salesforce platform while adhering to established service levels. Ensure that all customer interactions are handled efficiently and effectively. Salesforce Account Monitoring & Maintenance - Monitor, enter, update, and close Salesforce Accounts, Files, and/or Case records. Maintain accurate and up-to-date information to support seamless case management. Proactive Customer Communication - Provide timely follow-up to customers, keeping them informed about the progress of their requests. Ensure that all communications are clear, professional, and empathetic. Report Delivery & SLA Compliance - Ensure that reports and information requests are delivered on time, meeting service level agreements (SLAs). Keep relevant case information updated within Salesforce to facilitate accurate reporting. Collaboration with Sales Team - Identify and collaborate with the sales team on leads to contribute to the organization s overall revenue generation and growth. Foster strong relationships to enhance sales opportunities. Account Retention Management - Maintain account retention targets by developing and nurturing relationships with key decision-makers. Ensure customer satisfaction and loyalty through effective engagement strategies. Customer Feedback & Product Improvement - Obtain first-hand customer information and make recommendations for improvements to products and services. Actively seek feedback to drive enhancements. Relationship Development - Identify and develop multi-level relationships with key decision-makers to ensure retention and relationship stability. Leverage these relationships to support business objectives. Product Expansion Proposals - Propose additional products and services to expand the organization s footprint within existing accounts. Identify opportunities for upselling and cross-selling. Leadership Collaboration on Product Enhancements - Identify and partner with the leadership team on any product gaps and/or enhancements. Collaborate to ensure that customer needs are met effectively. Additional Duties as Assigned - Perform other duties as assigned by management, demonstrating flexibility and a willingness to support team objectives. Required Skills & Qualifications Proven experience in case management or customer service roles. Proficiency in Salesforce or similar CRM platforms. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Excellent problem-solving skills and attention to detail. Experience in sales support or account management is a plus. Ability to build and maintain relationships with key stakeholders. Strong analytical skills to assess customer needs and recommend solutions. Ability to work collaboratively within a team environment. Flexibility to adapt to changing priorities and business needs. Proficiency in creating and delivering PowerPoint presentations to effectively communicate ideas and information to various audiences. High proficiency in standard MS Office applications (Outlook, Word, Excel & PowerPoint). Education & Experience Full-time Graduation (any discipline) Minimum of 2 years of call center or related experience preferred. Familiarity with productivity software, CRM systems and other call center technologies preferred. Salesforce CRM experience is a plus. Working Environment Hybrid (Location: Mumbai / Bangalore) United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Lowe s Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. About the team US Payroll team will be responsible for the accurate and timely preparation of Lowes payroll. Responsible for accurate accounting, distribution and preparation of taxes and deductions, calculating overtime, shift payments, maintaining payroll records, meeting legislative obligations, and preparing and distributing pay information to employees. Job Summary: The Sr Associate will be a member of India Payroll team that s part of Lowe s Global HR Operations function. This role will work closely with the Global Payroll team, Accounting and Finance. The Sr Associate performs tasks related to execution, and support of payroll processing. Works with the Payroll Analysts and Team Leads to contribute to the ongoing development and maintenance of documentation (e.g., Standard Operating Procedures, Work Instructions) to ensure complete, accurate, and up-to-date depiction of Payroll processes. To accomplish this, the Sr Associate must have knowledge of the Payroll function; including Lowe s policies, strategies and environment; and local and global Payroll laws and regulations. Key Responsibilities Performs payroll transactions such as data entry, mass uploads, reversals/replacements, and payroll processing jobs (e.g., build to gross and gross to net).. Maintains accurate payroll rolls, ensures employees are paid on time, and manages employee payroll complaints. Performs tasks related to analysis, execution, and support of payroll processing. Ensures all company, national, local, and other applicable compliance requirements are met. Ensures payroll is executed in accordance with regulatory controls at all times. Ensures that deliverables meet or exceed individual objectives, adheres to payroll goals, and aligns with service center strategies. Handles escalated and/or sensitive payroll requests and issues related to processing (Tier 2 escalation) Ensure information is complete and accurate. Ability to adapt to a fast paced and changing environment. Years of Experience: 1 to 3 Years Education Qualification & Certifications (optional) Required Minimum Qualifications : Bachelors Degree - Finance, Accounting, or a related field Primary Skills (must have) Minimum of 2 years previous experience in US Payroll, preferably for a large global company as a representative. Well-versed with Service Level Agreements, able to multi-task and respond quickly and effectively to the challenges faced. Hands on experience with payroll applications preferably Workday, My Time (Kronos) and service now or any CRM tool (optional). Good communication skills to effectively highlight the issues with larger team.

JOB IDENTIFICATION Business Title: Analyst Business Unit: Symphony Health Solutions Location: Bangalore JOB SUMMARY We are looking for a candidate with relevant analytics experience including working with larger datasets with healthcare background as a preference, Basic SQL and Advance Excel skills. Analyst performs complex data analysis independently, preparing comprehensive reports and presentations of data analysis findings for the client or data vendor per established service level agreements. Job functions include inputs to processes, executing programs, assessing data accuracy, drawing research conclusions, and formatting and presenting output. This position is an expert in researching, resolving and documenting client/vendor inquiries. Work in a fast paced dynamic environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Initiate self-directed learning and studying information provided by peers, specialists and managers. Research and learn how the products/services fit into customer processes cross functionally and contribute to business performance. Perform data analysis and quality control within established service level agreements Build query statements to perform data extracts across multiple data sets and platforms. Perform analytics on data to resolve inquiries, creating ad hoc reports, and supporting internal assessment requests. Interface with data clients, and internal departments to ensure adherence to delivery schedule. Seek continuous process improvement methods for applications, products, and procedures. Develop professional and positive relationships with customers, data providers and colleagues. Gather requirements from internal clients, external clients and data providers. Utilize and define new quality control standards to assess data accuracy. Investigate data trends and trend breaks discovered through evaluation of assigned projects and/or deliverables. Apply quality control methods to evaluate the accuracy of deliverable and/or project analysis. Maintain and audit current process maps, business rules, and documentation for all database processes. EDUCATION Analyst Role: Bachelor Degree and 2-5 years of experience. Experience in Healthcare data analytics environment with appropriate technical skills is preferred. Experience/Knowledge and Tools Demonstrated ability to analyse data and determine conclusions. Ability to interpret large amounts of data and to multi-task Strong communication and presentation skills Experience in production environments; understanding downstream processes and impacts to end users and clients. Resolving complex issues and inquiries. Create and maintain documentation. Proficient in identifying and solving issues and recommending process improvements. Proficient in Microsoft Office (Excel, Access, Word) skills and technical aptitude to work in open systems environments. Experience in SQL query writing and table creation is added advantage Master Data Management knowledge is preferable

Responsibilities: Infrastructure Provisioning and Management: Set up and configure cloud projects/Data Integration Tools and accounts using Google Cloud Platform (GCP). Configuring Cloud and Data Integration Solutions: Configure Data integration tools like Astronomer/GKE/App Integration/Airflow and Composer Data Pipeline Orchestration: Set up and configure data pipeline orchestration tools such as Astronomer, Composer, and Airflow. Manage and schedule workflows using Directed Acyclic Graphs (DAGs) to ensure efficient data processing. Monitoring and Incident Response: Maintain the availability of systems and services in production by setting service-level objectives (SLOs), service-level agreements (SLAs), and service-level indicators (SLIs). Set up monitoring and alerting systems for cloud services, data pipelines, and AI solutions. Respond to incidents, perform root cause analysis, and collaborate with teams to improve incident response practices. Security and Compliance: Ensure access and identity management in Google Cloud and data pipeline projects. Implement security measures to protect cloud-based data, services, and AI/ML workloads. Comply with global privacy laws and organizational policies. GenAI Solution Development Delivery: Lead the development, testing, and deployment of GenAI solutions. Collaboration and Communication: Collaborate with cross-functional teams to design and implement innovative security solutions that align with industry best practices and regulatory requirements. Communicate effectively with management and users about the state and performance of cloud services, data pipelines, and AI solutions. Continuous Improvement: Automate infrastructure provisioning with tools like Terraform and Tekton. Enhance visibility and monitoring capabilities for cloud services, data pipelines, and GenAI solutions. Implement improvements based on feedback and incident reviews OnCall Support: Able to support Oncall during weekends Qualifications Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: Proven experience in cloud engineering, data pipeline orchestration, and AI solution development, specifically with Google Cloud Platform (GCP) and tools like Astronomer, Composer, Airflow. Programming Language : Python, Terraform, Google cloud, Tekton, Gen AI and LLM Models. Skills: Proficiency in GCP services and data pipeline orchestration tools. Strong understanding of IAM roles, policies, and security best practices. Experience with infrastructure as code tools like Terraform. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration skills. Responsibilities: Infrastructure Provisioning and Management: Set up and configure cloud projects/Data Integration Tools and accounts using Google Cloud Platform (GCP). Configuring Cloud and Data Integration Solutions: Configure Data integration tools like Astronomer/GKE/App Integration/Airflow and Composer Data Pipeline Orchestration: Set up and configure data pipeline orchestration tools such as Astronomer, Composer, and Airflow. Manage and schedule workflows using Directed Acyclic Graphs (DAGs) to ensure efficient data processing. Monitoring and Incident Response: Maintain the availability of systems and services in production by setting service-level objectives (SLOs), service-level agreements (SLAs), and service-level indicators (SLIs). Set up monitoring and alerting systems for cloud services, data pipelines, and AI solutions. Respond to incidents, perform root cause analysis, and collaborate with teams to improve incident response practices. Security and Compliance: Ensure access and identity management in Google Cloud and data pipeline projects. Implement security measures to protect cloud-based data, services, and AI/ML workloads. Comply with global privacy laws and organizational policies. GenAI Solution Development Delivery: Lead the development, testing, and deployment of GenAI solutions. Collaboration and Communication: Collaborate with cross-functional teams to design and implement innovative security solutions that align with industry best practices and regulatory requirements. Communicate effectively with management and users about the state and performance of cloud services, data pipelines, and AI solutions. Continuous Improvement: Automate infrastructure provisioning with tools like Terraform and Tekton. Enhance visibility and monitoring capabilities for cloud services, data pipelines, and GenAI solutions. Implement improvements based on feedback and incident reviews OnCall Support: Able to support Oncall during weekends

Job Title: Global Payroll Administration Specialist (US) Grade: Senior Associate Bangalore, Karnataka Company : Hitachi CSS HR Salary Range: As per Industry Our Company At this exciting time in our growth Hitachi has established its Centralized Shared Services (CSS) function to be the strategic partner for transforming and delivering business operations across the Hitachi group. With a mission to deliver the best experience to employees and customers you will be joining a global team known for excellence and innovation. What you ll be doing: The Payroll Administration Specialist is responsible for providing global or region-specific payroll operations support. They collect key data inputs from various teams (e. g. , Benefits, Compensation, Mobility) to administer the disbursement of pay. The Payroll Administration Specialist is the face of payroll to Hitachi employees, working with third party payroll suppliers, Total Rewards COE, and BU HR to answer and resolve queries. The Payroll Specialist ensures that Hitachi employees get paid in a timely fashion, and that Hitachi is disbursing pay in compliance with regulatory requirements and company policies. This role will be a mixture of remote working and based from Hitachi s office in Bangalore. What you bring to the team: We re looking for a team player, who is motivated by delivering great work and the Hitachi vision. Some of the skills and experience we look for includes: Creates, updates, and maintains employee assignment and pay details Analyzes all off-cycle payroll requests and validates payroll inquiry/requests Processes regular and off-cycle payroll and distribute payments Processes payroll accounting and reconciliation Partners with third party payroll supplier as applicable Ensures Payroll Service Level Agreements are met with internal customers Monitor metrics/KPIs, gather customer feedback, and determine areas for improvement Partners with the Total Rewards COE to conduct quarter and year-end activities including preparation of interfaces and reports Provides support for Legal and regulatory reports Acts as a point of escalation for payroll inquiries, redirecting complex or unusual inquiries to Payroll Administration Lead, BU HR, and/or Total Rewards COE Preferred Qualification Responsible for payroll processing and ensuring timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions including timely FF of exits. Having excellent knowledge in US payroll, multistate payroll processing and statutory compliance. Good exposure in US year end process. Have experience in processing payroll in ADP WFN/Workday Our Values: We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team Business Line: Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: You have a Bachelor s/Master s degree with 3-5 years of experience Experience or background in derivatives, risk management, financial engineering, performance reporting required Quick learner, strong attention to detail, ability to take initiative Ability to work under pressure Demonstrated ability to deal effectively with clients and manage service level agreements Quantitative skills include basic calculus, statistics and financial math Technical skills include advanced Excel. Should be comfortable around IT and will need to quickly learn Excel VBA, SQL, Unix Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: You will manage daily and monthly risk reporting requirements for clients Generate reports and work with complex and difficult client portfolios Perform Quality Assurance and regression testing of new reports and upgrades Research markets using Bloomberg, Reuters and other sources Develop new initiatives, calculation methodologies, custom solutions as specified by the clients Documentation of policies and procedures Follow up and resolve questions on reports as they arise Other duties as assigned

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role, you will be: Provide expert technical guidance and solutions to the POD for complex business problems Design, develop, and implement technical solutions, ensuring they meet business requirements and are scalable and maintainable Troubleshoot and resolve escalated technical issues instantly. Experience in providing risk assessment for new functionality and enhancements As an ITSO (IT Service Owner), complete BOW tasks within the timelines and ensure that your application services are vulnerability, ICE, resiliency, and contingency testing compliant. As an ITSO, ensure that application have an effective escalation and support framework in place for all IT production Incidents and one that shall meet the agreed operational and service level agreements of business Accountable for leading the POD Sound Knowledge of corporate finance experience exhibiting knowledge of Interest rate risk in the banking book Experience with Agile delivery methodologies (JIRA, Scrum, FDD, SAFe) Experience with DevOps tools (Jenkins, Ansible, Git) Requirements To be successful in this role, you should meet the following requirements: Graduation in technology (B. E, B. Tech Above) with 10+ years of IT experience. Strong knowledge on Pentaho ETL tool with map reduce build knowledge Writing complex SQL queries Good knowledge on Shell scripting, Python, Java Exposure to Hadoop and Bigdata is plus Infrastructure as Code CICD Git, Ansible, Jenkins Having experience in working in Agile/DevOps env. Monitoring, Alerting, Incident Tracking, Reporting, etc. Good understanding of Google cloud and latest tools/technologies exposure will be add-on.

This is your chance to change the path of your career and guide multiple teams to success at one of the worlds leading financial institutions. As a Manager of Software Engineering at JPMorgan Chase within Consumer and Community Banking Connected Commerce Lending Innovation Team, you lead one scrum teams and manage day-to-day development and implementation activities by identifying and escalating issues and ensuring your team s work adheres to compliance standards, business requirements, and tactical best practices. Job responsibilities Takes hands-on approach in application development with team members Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependencies with other teams to deliver products and applications in line with business requirements Manages stakeholder relationships and the team s work in accordance with compliance standards, service level agreements, and business requirements Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, demonstrated coaching and mentoring experience Hands-on experience in writing code in Java, Spring, AWS, Messaging Experience leading technology projects Experience managing technologists Proficient in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies, Application Resiliency, and Security In-depth knowledge of the financial services industry and their IT systems Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines Preferred qualifications, capabilities, and skills Experience working at code level with Java/Spring, focusing on clean, efficient code and best practices for scalability. Skilled in resolving code issues and proficient in Git for managing repositories and team collaboration. Work with cross-functional teams to meet business needs and maintained detailed documentation for knowledge sharing.