Sanctions Operations Officer

ANZ

3 - 5 years

5 - 7 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

service level compliance investigation swift customer service risk management continuous improvement service quality financial services recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Support management and business decisions relevant to cost

Provides a high level of customer service by completing work in an accurate and timely manner.
Ensure Service Level Agreements are consistently met.
Support Continuous Improvement gains.
Review and assess alerts and cases generated.
provide justification on decision and outcome of investigation.
Meet or exceed Service Level Agreement
Ensure process and procedures are followed throughout the investigation.
Sharing knowledge of ANZ products/ policies/ procedures with team members.
Proactively identify competencies for development and work with line manager to improve performance.
Ensure compliance to Risk Accreditation Framework (RAF).

What will you bring

To grow and be successful in this role, you will ideally bring the following:

Ability to translate complex information and provide advice on solutions to problems
Atleast 3- 5 years of experience in Payment screening- filtering of inward/outward SWIFT/ Payment investigation
Exceptional written and spoken communication skills with ability to influence stakeholders
Ability to create clarity for self and others through uncertainty
Financial Crime risk management or compliance experience
Self-motivated, responsible, team player, able to work under pressure and meet timeline

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