2145 Service Level Jobs - Page 32

Career Category Safety Job Description HOW MIGHT YOU DEFY IMAGINATION If you feel like you re part of something bigger, it s because you are. At Amgen our shared mission to serve patients drives all that we do. It is key to our becoming one of the world s leading biotechnology companies. We are global collaborators who achieve together researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It s time for a career you can be proud of. Join us. Director India, Global Security What you will do Let s do this. Let s change the world. In this vital role you will lead Security Operations for our critically important Amgen India Site (AIN) and d...

Job Purpose - We are looking for a System Reliability Engineer (SRE) with a strong background in Azure to join our team. The ideal candidate will have at least 4 years of experience in managing cloud-based infrastructure, ensuring system reliability, and improving operational efficiency. You will play a critical role in designing, building, and maintaining systems that are robust, scalable, and secure KRA - Monitor, manage, and ensure the reliability and performance of cloud-based systems on Azure. Implement and maintain tools for monitoring, logging, and alerting, using Azure Monitor, Application Insights, and related tools. Automate routine operational tasks, including deployments, monitor...

About Smart Working At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn t just another remote opportunity - it s about finding where you truly belong, no matter where you are. From day one, you re welcomed into a genuine community that values your growth and well-being. Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you re empowered to grow personally and professionally. Join one of the highest-rated workplaces on Glassdoor and expe...

Embark on a transformative journey as an WCR Portfolio - Stress Testing at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. Member of the Risk - Centre of excellence in Mumbai. Support the team to run the overall Stress testing framework working closely with all the risk pillars across Credit, Counterparty Credit, Market risk and Treasury. Drive, engage and deliver strategic, individual and operational business objectives/targets. Manage the Country stress expected loss limits and breaches with analysis and monitor...

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation i...

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation i...

At Barclays, we don t just adapt to the future we shape it. Embark on a transformative journey as Product Owner Vice President, where youll spearhead the evolution of our business data and reporting MI team, within business banking product and propositions are tasked with developing, pricing, maintaining, and retiring all business banking products and propositions for Barclays UK. You as Product and Proposition Owner is responsible for the management and development of existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys. You will develop the product strategy, drive change through Barclays execution teams, make key decisions in...

Manage teams and ensure quality and productivity targets are met. Root Cause Analysis on Customer VOC Lead & be a part of YB/GB Projects. Motivate team members and control attrition. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Monitor and deliver on agreed service level metrics. Provide coaching and feedback to team members to enable them to improve their performance. Client Interaction, where required at the level of Supervisors. Ensure compliance with internal policies and procedures, external regulations and information security standards. Ensure that all QA s in the process know their goals and how they are linked t...

ROLE DESCRIPTION: IT Manager s role is to oversee the IT Service Delivery activities (both In-house and Outsourced) and ensure that the end users are receiving appropriate IT Support. This role will also monitor the productivity and quality to ensure that Service Level Agreements are met. This role will also help the Senior IT Management to implement and maintain Industry s Best Practices, Policies, metrics and Governance. This role will have the secondary responsibility to support and provisioning of end user technology, including Desktop, Laptop, Printers, Multi-Function Devices and all other associated operating systems, software and Network Links. Staff relocation moves and changes, seni...

Job Summary We are looking for a dedicated HR Specialist to join our ever-evolving team. HR Specialists play a crucial role within our organization, serving as a link between our company and HR practices. Your primary role will be to support employees, managers, and alumni of NetApp by providing an excellent HR service experience across a broad range of HR subject matter areas. Our ideal candidate is an individual who is detail oriented, has excellent communication skills and who is well versed in HR functions and procedures. Our goal is to provide a smooth and friendly service experience while ensuring compliance and confidentiality are always met. Tobe successful you must be estremely cust...

1. Order Management & Governance - Act as the process custodian for all order capture methods across the cluster, ensuring adherence to COPC operational standards. - Review and manage deviations from system-generated suggested orders; perform root cause analysis and align corrective actions with business requirements. - Guide PAC teams in resolving order-related issues by liaising with regional sales teams, distributors, and central SPOCs as needed. - Drive order processing through the CRS platform in collaboration with sales teams and distributors, ensuring strict CRS compliance and change management. 2. Sales Planning, Execution & CRS Management - Partner with Heads of Sales (HoS) to gathe...

Location: Noida, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and si...

At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. Supports the design and maintenance of enterprise systems by preparing test data, analyzing results, troubleshooting problems and communicating issues back to development. The DevOps approach to software development requires frequent, incremental changes to code versions, resulting in frequent deployment and testing regimens. Develops, monitors and maintain procedures and service level needs while providing user support. Automation engineers design, program, simulate and test a...

Job Type: Full Time Experience: 0 Month to 2 Years Type: Virtual Hiring Last Date: 05-Sep-2025 Posted on: 06-Aug-2025 Education: Any Graduate Job Title: Customer Support Engineer Location: Chennai Experience: 0 2 Years PrimaryResponsibilities Communicate clearly andprecisely with customers in written and verbal form, and maintain accurate andtimely records in our case tracking system Maintain ownership oftasks given and should drive other teams as needed Accountable for thetasks and ensure that it completed diligently Analysing/documentingproblems, recommending solutions, & highlighting issues to leadership team Enthusiastic to work inchallenging environment Organize ideas andcommunicate ora...

We are seeking a talented individual to join our Operations team at Guy Carpenter. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Specialist Transactional Services We are seeking a detail-oriented Document Verification Specialist with a strong understanding of reinsurance principles, contracts, and market practices to support our client onboarding process The primary responsibilities include verifying, validating, and authenticating documents submitted by clients to ensure accuracy, completeness, and compliance with company policies and regulatory standards The role involves managing data collection, storag...

The Support Engineer will oversee the technical support and service operations for a company specializing in CCTV systems and related services. This role ensures the delivery of high-quality customer support, maintenance, and technical resolutions. The Support Manager will also collaborate with cross-functional teams to improve customer satisfaction and drive service excellence. Key Responsibilities: Customer Support and Service Management: Lead the support team in handling customer inquiries, complaints, and technical issues related to CCTV systems and services. Ensure timely resolution of service requests, meeting agreed service level agreements (SLAs). Team Leadership and Training: Recrui...

The Customer Service Associate is a frontline role responsible for delivering exceptional customer service to clients based in various regions. The role involves handling customer inquiries, resolving issues, and providing support across multiple communication channels, including phone, email, and chat. The Customer Service Associate will act as a brand ambassador, ensuring client satisfaction, and maintaining positive relationships with customers. Roles & Responsibilities Respond to customer inquiries promptly and professionally via phone, email, and chat, providing accurate information and resolving issues effectively. Handle a wide range of customer concerns, including inquiries, product/...

Financial Outcomes Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Customer Service Provide ground-level inputs for promotions, local activations & demand forecasting exercise Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Internal Processes Regular analysis of primary & secondary sales ...

Understand and adhere to standard operating procedure. -Analyze, and identify the issues in the audio content. -Understand the issue and make best use of the available resources/tools to resolve/fix it. -Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard. -Communicate with internal and external stakeholders. -Adhere to the Service level agreement, and average handle time set for the processes. -Meet predetermined and assigned productivity targets and quality standards. The individual is required to make judgment based decisions based on the observations and procedures.

Job Description The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs ...

The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs mobile devices f...

Embark on a transformative journey as an WCR Portfolio - Stress Testing at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. Member of the Risk - Centre of excellence in Mumbai. Support the team to run the overall Stress testing framework working closely with all the risk pillars across Credit, Counterparty Credit, Market risk and Treasury. Drive, engage and deliver strategic, individual and operational business objectives/targets. Manage the Country stress expected loss limits and breaches with analysis and monitor...

Contract Type: Full time, Permanent Location: Noida JOB OVERVIEW As a Senior Customer Service Executive, you will be responsible for delivering exceptional support to Study Group s key stakeholders, including partner agents, students, and internal teams. You will manage queries and cases through Salesforce across tickets, emails, and chat channels, while also handling application processing tasks such as email reviews, change of agent requests, and refund cases with accuracy and compliance. ABOUT THE ROLE Manage outbound/inbound calls for Study Group agents and students, ensuring a high level of quality and accuracy in all responses provided. Provide accurate and timely information regarding...

Territory Sales Manager - Metro - Chennai Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Territory Sales Manager - Metro - Chennai Chennai, TN, IN, 602105 Tata Consumer Products Limited Territory Sales Manager - Metro - Chennai Territory Sales Manager - Metro - Chennai Senior Metro ASM - Chennai Job Description Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive vi...

Technical Lead - Java (Worli - Hybrid) NECSWS Technical Lead - Java (Worli - Hybrid) | SmartRecruiters Technical Lead - Java (Worli - Hybrid) Company Description Our philosophy is to understand our customers business first before we get to the technology. This approach leads to clever software; streamlining old processes, saving money and delivering positive change. Our technology has helped the NHS screen millions of babies for hearing loss, ensures hundreds of housing providers are managing their homes efficiently and helps officers in over a dozen different police forces to make better decisions at the frontline. Based in the UK but working around the world, our 2,000 employees help impro...