Job
Description
About Fluence India Fluence India, a joint venture of Fluence Energy, Inc. (Nasdaq: FLNC) and ReNew (“ReNew”) (NASDAQ: RNW, RNWWW), has been set up to provide Battery Energy Storage Solutions (BESS) to the India market. With multiple ongoing projects and a large BESS pipeline, Fluence India is already the country’s leading solution provider of battery energy storage and is a key contributor to India's energy transition journey. Fluence India specializes in supplying market-leading, grid-scale energy storage products, along with cutting-edge engineering, delivery, and operational services to Indian customers across Utilities, IPPs, Grid Cos & Corporates. Fluence India, through its lineage combines deep capabilities and financial might of two industry powerhouses. It leverages years of extensive experience with world-class BESS capabilities of its parent Fluence Energy & along with the deep operational understanding of Indian Renewable Sector through, ReNew. Job Description Fluence India is defined by its unwavering commitment to safety, quality, and integrity. We take personal ownership in what we do, developing trust in our relationships with internal and external stakeholders. We firmly believe in having honest, forthcoming, and fair communications. We are seeking Field Service Engineer for our team who thrive in a fast paced, startup environment, are ready to grow with the company, and willing to demonstrate deep ownership of their work as we continue to build the most resilient, clean, and cost-effective power system. As a Field Service Engineer, you will be responsible for operations, maintenance, and troubleshooting of energy storage systems with site management abilities. You will work closely with project managers, customers, and other team members to ensure the successful implementation and operation of energy storage systems. Responsibilities • Conducting preventive and corrective maintenance of energy storage systems,including troubleshooting, and repairing electrical and mechanical systems. • Exemplify and ensure Safe Operations and Maintenance activities within ES sites per Safety Management Plan. • Work closely with customers to ensure timely, professional and effective response to customer service needs. • Support customer training during commissioning and as needed. • Provide onsite diagnostic, troubleshooting and hands-on technical support. • Develop subject matter expertise on hardware/software systems – operate as primary POC for all customer needs. • Assist Support Services Manager in active management of 3rd party service contractors. • Lead Quality Control activities of completed work per Quality Plan. • Ensure and support active use of company policies & procedures including Management of Change, Root Cause Analysis, Inventory Management, Procurement, Peer Review and Benchmarking. • Successfully work with internal peers including: 24/7 Operations, Performance Analysis, Deployment and Product Development teams. • Create professional quality reports, and other documentation for internal stakeholders and external customers. • Role will have periodic on-call 24/7 support of external customers. • Other duties as assigned. Qualifications • Bachelors’ degree Electrical Engineering or equivalent required • 2-5 years industry experience required (Utility, Wind, Solar, or Thermal energy equipment supplier). • Demonstrated experience guiding safety efforts in an operational setting. • Must possess strong customer service mindset and a desire to take on tough and challenging projects • Strong communicator (written and verbal) • Ability to work independently and in a team environment. • Demonstrated proficiency using MS Office Tools (Word, Excel, PowerPoint, Visio) • Ability to travel up to 50% of time, occasionally on short notice. Show more Show less
