People Skills team under EXP Foundations & People Intelligence team, was established with mission of harnessing endless possibilities of future AI powered people intelligence scenarios across M365 and Copilot.The People Skills team is looking to hire a
Senior Software Engineer
to work in People Skills Services and APIs through the exciting journey of skills-based experiences across M365 Copilot. The scope of work would be to build and maintain a scalable, highly available skills service across the M365 ecosystem. Following the operational and engineering excellence best practices. In this role you will be responsible for the architecting and implementation of experiences from incubations stage to maturity with customer trust and user delight.Work on the cutting edge of AI-powered employee experiences and automation.Collaborate with some of the best minds in Microsoft’s AI ecosystem.Lead and grow a talented engineering team while driving impactful innovation.Shape the future of how employees interact with AI-driven self-service solutions in Microsoft 365 Co-pilot.If you are a technical leader with a passion for AI, automation, and enterprise solutions, we encourage you to apply and be part of a team that is transforming the future of work.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Lead system design end‑to‑end for AI‑powered, user‑facing experiences: define client architecture, service/API contracts, data models, and integration boundaries across services.
- Author design documents and run reviews that balance performance budgets, accessibility (WCAG), privacy/security, reliability/SLOs, and cost efficiency.
- Build scalable, performant, and accessible front‑end solutions using React and TypeScript with shared component libraries and design systems.
- Own data persistence and integration patterns (e.g., Cosmos DB or SQL, Redis caching, queues/eventing with Service Bus/Event Hubs) and ensure data quality and resiliency.
- Apply secure‑by‑design practices: authentication/authorization with Microsoft Entra ID (OAuth/OIDC/MSAL), secrets in Key Vault, threat modeling, privacy by default, and compliance considerations.
- Serve as DRI for critical components, author runbooks, lead incident response, and drive post‑incident reliability improvements.
- Mentor and lead engineers on architecture, code quality, testing strategy (unit/integration/e2e), and CI/CD best practices.
- Instrument and analyze telemetry to inform product decisions; define KPIs and A/B experiments to validate experience and service changes.
- Collaborate across teams (design, product, AI platform, security, data) to land feature roadmaps and align on technical direction.
Qualifications
Required Qualifications:
- Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- 5+ years designing system‑level features and landing them in production (design docs, trade‑off analyses, cross‑service integration).
- Hands‑on experience building cloud services and APIs on Azure Java/C#/Python or C++.
- Solid collaboration and communication skills; demonstrated tech‑lead experience mentoring engineers and driving cross‑team outcomes.
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
- Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- Demonstrated experience in design, coding, rapid prototyping, debugging, and problem-solving.
- Demonstrated ability to work on cross-platform code.
- Demonstrated experience communicating, collaborating and navigating ambiguity in a cross-group environment.
- Demonstrated experience driving quality experience for customers.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
