Senior ServiceNow Developer

Core ServiceNow Technical Skills ·

• Knowledge of Object-Oriented Programming
• Deep knowledge of ServiceNow platform architecture, tables, relationships, and major modules (Custom app development)·
• Advanced proficiency in JavaScript (server-side and client-side), Glide APIs, and ServiceNow scripting including Business Rules, Script Includes, Client Scripts, and UI Actions·
• Strong understanding and development skill in Service Portal (AngularJS, Now Experience UI Builder, Widgets, Bootstrap, HTML5, CSS3)·
• Experience designing and optimizing workflows, Flow Designer actions, and integrations (REST, SOAP, web services)·
• Service Catalog, Request Management, and custom catalog items creation and widget development·
• Core knowledge on ServiceNow virtual assistant configuration·
• Experience with ServiceNow AI features (GenAi, Now Assist skill kit, AI Search, Virtual Agent, Predictive Intelligence) for automating tasks and building AI-powered workflows

Service Portal & Frontend Development

• Widget creation and customization using AngularJS, ServiceNow APIs, and HTML/CSS.·
• Exposure to ServiceNow Mobile App Builder [Mobile agent, Now Mobile etc.]·
• UI policies, client scripts, and dynamic page building for Service Portals.·
• SEO optimization, page navigation, responsive design, and accessibility best practices.·
• Performance analysis, debugging, and troubleshooting complex portal UIs

Integration & Automation

• Designing and implementing REST/SOAP integrations, including third-party API calls and authentication flows (OAuth, SSO).
• Build integrations using ServiceNow Workflow data fabric [zero copy connectors, integration hub, stream connect, external content connectors]·
• Building ETL, MID Server, and external data synchronization solutions for ServiceNow.·
• Scripted automation via Flow Designer, Orchestration, and IntegrationHub

Platform & Process Skills

• Managing ACLs, RBAC, and security best practices in ServiceNow and Service Portal.
• System administration, upgrade/migration management, and update set handling.

Required Skills:

• Bachelor’s degree in IT/ Computer Science.
• 5-7 years of ServiceNow development experience using JavaScript, HTML, CSS, Angular JS and ServiceNow’s Glide API
• Mandatory Service Portal experience.
• ServiceNow certifications in ITSM and related disciplines reflecting a dedication to becoming a technical expert.

Desired Skills:

• Experience with Agile methodologies (Scrum, Kanban)·
• Familiarity with DevOps practices and tools·
• Strong understanding of the Now platform including, ITSM, Angular, and OOP is critical. Service Portal experience is mandatory.
• Any API integration work with third party tool and Service Now is preferred.
• Work experience in agile methodology is a strongly preferred.
• Overall pace of work - fast-paced and deadline oriented. Collaboration with stakeholders outside of the development team is critical.

Job Type: Full-time

Pay: ₹534,236.80 - ₹1,501,889.00 per year

Work Location: In person