Senior sales manager

Job Title: senior Sales Manager

Company: Amrit Kaur Artistry

Location: mahipalpur

Experience: 6-9

Industry: Beauty, Bridal, Luxury Weddings, Education (Makeup Courses)

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Job Summary

The Sales Manager will be responsible for driving revenue growth through course sales, bridal bookings, and international deals. This role involves high-volume call handling, personalized client consultation, team leadership, sales strategy development, and coordination with production, marketing, and service teams to ensure seamless delivery and client satisfaction.

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Key Responsibilities

Sales & Client Management

• Handle and manage up to 200 calls daily for selling makeup courses designed by Amrit Kaur, providing personalized consultation to students.
• Manage up to 60 daily calls for bridal sales related to luxury weddings.
• Approach all client interactions in a pleasant, polite, professional, and solution-oriented manner.
• Ensure prompt response to incoming calls (within 3–4 rings) and timely handling of all WhatsApp inquiries with the support of the team.
• Achieve monthly sales targets and targets assigned for specific projects or campaigns.
• Conduct in-depth client consultation, understand needs, negotiate pricing, close deals, and manage account handling.

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Sales Strategy, Reporting & Analysis

• Prepare and present sales strategies, forecasts, and target analysis before execution.
• Share daily call reports, weekly work plans, monthly sales reports, and annual performance analysis with management.
• Follow existing sales systems and formats while suggesting improvements and implementing new technologies and processes.
• Create and maintain client account summaries, including pricing negotiations, finalized deals, and communication history.
• Develop profitability models, packages, offers, and customized deals to attract customers (maintaining separate contracts where required).

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Marketing & Lead Generation

• Execute sales lead generation strategies, advertising campaigns, PR hype planning, post-campaign analysis, and reach optimization.
• Build and implement innovative sales, networking, and social media outreach strategies to acquire new customers.
• Conduct market positioning and competitor analysis every 15 days, including pricing, services, trends, and selling techniques.
• Recommend changes in products, services, and policies based on performance and market insights.

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Team Leadership & Training

• Lead the hiring, training, motivating, and performance monitoring of the sales team.
• Ensure optimal productivity and continuous skill enhancement of team members.
• Align team goals with company sales objectives and brand guidelines.

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Client Experience & Complaint Handling

• Maintain continuous communication with clients, collect feedback, and ensure follow-ups for conversions.
• Resolve customer complaints through structured counselling, investigation, solution development, and formal documentation.
• Prepare complaint-handling drafts, reports, and recommendations for management approval.

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Operations, Coordination & Events

• Manage company contracts and ensure proper documentation before advance payments or booking confirmations.
• Coordinate with Amrit Kaur, production teams, service providers, and vendors for smooth execution of services.
• Submit detailed client requirement forms (Excel) to the production coordinator immediately after booking.
• Manage clients during service delivery and handle on-ground concerns or additional sales during events.
• Participate in exhibitions, online/offline events, and brand promotions in coordination with the Director and Marketing team.
• Handle international and domestic sales, including financial processes and banking requirements for students and clients.
• Manage bookings for flights, hotels, and logistics as per client and artist requirements.

Bachelor’s degree in Business, Marketing, or related field.

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5+ years of experience in sales, luxury services, or beauty industry preferred.

•international sales

Strong communication, negotiation, and interpersonal skills.

• cold calling

Proven ability to achieve sales targets and manage client relationships.

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Proficiency in CRM systems, Excel reporting, and presentation tools.

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Ability to handle multiple clients, calls, and team members efficiently.

Job Type: Full-time

Work Location: In person