What You'll DoThe SUT Quality Analyst plays a critical role in ensuring the accuracy, compliance, and consistency of tax return preparation and filings across jurisdictions. This role audits transactional and compliance processes, identifies gaps, and partners with Operations to improve, risk mitigation, and customer experience. You will report to Manager, QA
What Your Responsibilities Will Be
- Conduct detailed quality audits of Sales and Use Tax (SUT) returns and compliance activities
- Ensure compliance with jurisdiction-specific tax laws and internal process controls
- Identify errors, trends, and process gaps with clear audit documentation
- Collaborate with Operations to drive corrective and preventive actions
- Support root cause analysis and continuous improvement initiatives
- Stay updated on Sales and Use Tax regulations across jurisdictions
- Track and report audit outcomes, error rates, and metrics using dashboards
- Help create process documentation, training content, and best practices
- Partner with SMEs to refine audit criteria and adapt to regulatory changes
- Participate in internal and external compliance audits
- Contribute to automation and system improvements for quality assurance
What You’ll Need To Be Successful
Qualifications
- You should have a bachelor's degree in Accounting, Finance, Business Administration, or a related field
- You should have 2+ years of experience in Sales and Use Tax compliance, audit, or operations
- You understand multi-jurisdictional Sales and Use Tax rules and filing requirements
- You're comfortable using tax technology platforms
- You work well independently and thrive in a collaborative settings
- You're proficient in excel (can perform complex functions) ; Power BI or data visualization experience is an added advantage
Preferred Skills
- Prior experience in a quality assurance or audit-focused role
- Exposure to ERP systems for tax reporting
- Knowledge of Six Sigma or process improvement methodologies
Success Metrics
- Accuracy rate of audited tax returns
- Reduction in operational error rates over time
- Timely completion of audits and issue resolution
- Contribution to improved process documentation and compliance outcomes
- Positive collaboration and feedback from Operations and Compliance leadership
How We’ll Take Care Of YouTotal RewardsIn addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.Health & WellnessBenefits vary by location but generally include private medical, life, and disability insurance.Inclusive culture and diversityAvalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara
We’re defining the relationship between tax and tech.We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
