In today's rapidly evolving technological landscape, Technology Supplier Relationship Management is crucial for ensuring that organizations effectively leverage external partnerships to optimize their service delivery, achieve strategic goals, maximize value, drive innovation, and mitigate risk.
Scope
This role is responsible for supporting activities related to the relationships and performance of strategic technology partners who provide technology services and products to Pearson. They will support the wider Technology Procurement team on key projects and process initiatives across the category when required.
Key Responsibilities
- Support strategic partner governance model through process oversight, tracking and reporting on contractual commitments/benefits, internal and external stakeholder cadence management, and documentation
- Provide data, analytics, and reporting to procurement team and leaders, including creation and maintenance of dashboards
- Collect and report on vendor performance against service level agreements (SLAs) and KPIs.Track action plans for improvement as needed.
- Data collection for monthly and quarterly business reviews with strategic partners and internal stakeholders
- Support vendor management and procurement activities including negotiating with partners
- Support process initiatives as requested
Qualifications/Experience/Education
- Procurement Operations and Vendor Management experience
- Ability to negotiate and influence internal and external stakeholders
- Experience with Procurement technologies (CLM, RFP, etc) and enterprise tools – Jira, Sharepoint, Microsoft Suite/Copilot, Power BI, Smart Sheets, Ironclad, Service Now, etc.
- Articulate with strong communication, people, and leadership skills
- Experience of working with both virtual and physical global teams
- Strong problem solving and change management ability
- Natural ability to interact positively with all internal stakeholders across cultures, countries, and professional disciplines
- Bachelor’s degree in a relevant field
Who We Are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job:
Operations
Job Family:
ENTERPRISE
Organization:
Corporate Strategy & Technology
Schedule:
FULL_TIME
Workplace Type:
Hybrid
Req ID:
21488
