Senior Operations Manager

Focus:

Experience:

Industry Preference:

About the Role

Senior Manager – Operations

Our programs serve senior professionals with an average of 16 to 17 years of experience. You'll work at the intersection of academia, leadership, and enterprise, orchestrating coaching, mentoring, and engagement journeys that directly impact India's next CXOs.

Key Responsibilities

• Executive Learner Experience:

  Own the end-to-end design and execution of coaching, mentoring, and industry engagement experiences. Drive NPS, feedback, and participation from senior cohorts.

• CXO & Faculty Engagement:

  Onboard and manage relationships with CXOs, thought leaders, and top B-School faculty. Build long-term partnerships across corporates and academia.

• Insight-Driven Operations:

  Deliver intelligent, action-ready reports that reflect learner engagement, program health, and stakeholder feedback.

• Strategic Communication:

  Run high-engagement communication campaigns across email, WhatsApp, and platforms, driving timely actions and top-tier engagement.

• Content & Capstone Support:

  Coordinate with faculty and corporates to deliver meaningful, real-world learning via capstones, leadership labs, and case-led content.

What You Get at Leadup Universe

• Work with CXOs & Senior Leaders

  : Work with the co-founder, Interact directly with senior professionals, C-suite mentors, and global faculty from India’s top B-Schools.

• Zero Politics, Full Ownership

  : We value clarity, speed, and high trust. Your execution speaks louder than anything else.

• Accelerated Career Path

  : Prove it on the floor, and you’ll grow into a leadership role ; fast.

• Impact at Scale

  : Shape the leadership journeys of India’s next generation of CXOs.

• Elite Network Access

  : Expand your network across elite alumni, corporate CHROs, and academic stalwarts.

Ideal Profile

• 10+ years in program operations, executive education, or enterprise L&D
• Proven success managing senior leadership cohorts or high-stakes programs
• Excellent with tools & technology (e.g. CRM, LMS, Notion, Airtable), reports, and decks
• Executive presence with strong communication and relationship skills
• Ability to manage multiple stakeholders and still deliver on ground

Mindset That Thrives Here

- Customer-first, always-on attitude

- Strategic and tactical in equal measure

- Resilient, reliable, relationship-driven

- Loves learning, doesn’t wait to be told

About Leadup Universe

Leadup Universe is India’s leading capability building platform for emerging CXOs. In partnership with top institutions, we deliver real world executive learning that bridges the gap between ambition and action for leaders ready to rise.