Senior Manager - Operations

Job Description

Job Title: AVP Division/Department: Relationship Management and Implementation Location: Vikhroli, Mumbai Experience: Minimum of 12 to 15 years’ experience in the field of Business Operations, preferably in Shipping or EXIM or Logistics and / or software domain Education: Postgraduate in Business Management or Business Operations or Shipping or EXIM or Logistics from premier B-schools preferred. Job Description – · Develop and maintain professional relationships with top management and middle management of shipping lines / CFS / Various trade and business associations · Responsible for finding new business opportunities from shipping Lines · Lead and manage the department and responsible for smooth running of Department · will be required to interface with various internal IT, Marketing and Analyst teams as well as with external Client teams. · Work directly with Management on new Stakeholders Activations as well as on research and development of products across the country · The person is responsible for the operations and execution throughout the product lifecycle, including gathering and prioritizing product and stakeholders requirements along with Product Manager. · Establish relationships with key internal stakeholders like to deliver the right results to the end customer. · Able to see the big picture, set up operational strategy, directions and follow up · Monitor daily operations and mitigate risks. · To manage the team at client site and backend office staff · To generate new ideas along with the Product Team. · To ensure nearly zero failures in operation of the portal. · Build and Manage relationships with stakeholders. · Ensure that the team is motivated to perform the role designated. · Build a roadmap for streamlining operations of the portal. · To assimilate huge amounts of information from various stakeholders and liase with Product/IT team. · Business requirement gathering from the various stakeholders. · Ability to drive engineering, support and operations teams in ensuring product delivery. · Facilitate conversations and decision making between stakeholders · Develop analytics, systems and data management capabilities, including metrics and reports · Develop and / or participate in the development of the operations strategy for the organization. Required skills and qualifications · Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations. · Define the operations strategy and roadmap along with the senior management. · Deliver documents with prioritized features and corresponding justification. · Work with external third parties to assess partnerships and licensing opportunities. · Run beta and pilot programs with early-stage products and samples. · Be an expert with respect to the competition · Act as a leader within the company. Job Types: Full-time, Permanent Pay: Up to ₹3,200,000.00 per year Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Monday to Friday Work Location: In person