Senior Manager - Inside Sales

Roles and Responsibilities:

• Take full ownership of the sales development cycle: new business research, needs assessment, initial client introduction, and online product demonstrations.

• Lead and mentor the Inside sales development team—providing guidance, training, and regular performance reviews to ensure targets are consistently met.

• Actively build, monitor, and report on the sales pipeline using web-based CRM tools, ensuring data accuracy and actionable insights.

• Establish, develop, and maintain strong business and customer relationships to drive long-term growth.

• Understand customer needs and requirements to design tailored solutions.

• Drive lead generation efforts through inbound/outbound calls, email outreach, and networking initiatives.

• Assign, track, and support team tasks to ensure timely follow-up and closure of opportunities.

• Ensure achievement of team sales targets and KPIs within scheduled timelines.

• Maintain and expand a database of qualified prospects to support business development.

• Conduct and oversee effective product demos for prospects and assist team members in high-value opportunities.

Requirements:

• MBA Preferred

• Proven experience in logistics sales, with a strong track record of achieving targets.

• Prior experience in a Team Lead role—skilled in motivating and managing a sales team.

• Strong understanding of sales processes, CRM tools, and pipeline management.

• Excellent communication, coaching, and decision-making skills in a fast-paced environment.

• Ability to strategize, delegate, and drive business outcomes while ensuring team growth and engagement.