Senior Manager - Human Resources

About the Client

Our client is a fast growing, tech media and research organization operating at the intersection of services, technology, and digital media. They work closely with global clients and partners and are in an active scale up phase, with a strong focus on building leadership depth, operational rigor, and people first systems. The organization is known for its entrepreneurial culture, high ownership environment, and emphasis on performance driven growth. As they scale across teams and capabilities, they are investing in strengthening their HR leadership to build robust talent practices, performance management frameworks, and scalable people processes.

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Role Overview

We are looking for a seasoned Senior Manager – HR to lead people strategy for a fast-growing organization. This role will work closely with leadership to build strong performance systems, scalable HR processes, and a culture that supports growth, accountability, and talent retention.

This is a high-impact role suited for someone who has worked in a service-led company or a scaling startup environment and understands the pace and complexity of growth.

Key Focus Area:

Performance Management:

• Own and evolve the end-to-end performance management framework
• Design and drive goal-setting, KPIs, OKRs, and appraisal cycles
• Enable managers to conduct effective performance reviews and feedback conversations
• Identify high performers, development gaps, and succession pipelines
• Use performance data to support rewards, promotions, and capability building

Core Responsibilities

• Partner with business leaders to align HR strategy with business goals
• Lead talent planning, workforce structuring, and organization design
• Drive employee engagement, culture initiatives, and change management
• Oversee HR operations including policies, compliance, and employee lifecycle
• Strengthen leadership capability through coaching and development programs
• Manage compensation frameworks, role clarity, and career progression models
• Act as a trusted advisor to senior stakeholders on people matters

Ideal Candidate Profile

• 12+ years of progressive HR experience
• Background in services companies, consulting firms, media, or scaling startups
• Strong hands-on experience in performance management systems
• Comfortable operating at both strategic and execution levels
• Ability to influence senior stakeholders and drive accountability
• Experience working in fast-paced, evolving environments

Why This Role

• Opportunity to shape HR foundations at a critical growth stage
• High visibility role with leadership interaction
• Scope to build systems, not just run processes