Job
Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of [Senior Manager- AML/KYC (Practitioner)], In this role you will be responsible for building out and leading the team to deliver services to agreed SLAs including Quality, Volume, People Satisfaction and retention targets. The candidate would also be responsible to develop and execute performance management system (AES) to get optimal associate performance. We are looking for experienced Senior Managers with expertise in FCRM including Transaction Monitoring, Customer Due Dilligence (CDD), Enhanced Customer Due Dilligence (ECDD), Watch List Monitoring (WLM), Payment screening, Fraud and Scams etc. and a strong analytical background to join our growing Financial Crime & remediation space. The role requires exceptional leadership qualities and excellent client relationship building skills. Responsibilities Partnering with the Client Financial Crime operations and Risk & compliance teams to carry out FCRM, KYC & AML policies in line with the Country’s Jurisdiction. Maintaining a strong working knowledge of all FCO, AML/KYC regulations as per AUSTRAC and ensuring these are married with internal policies, of the client. Being the FCRM/AML/KYC Subject matter expert and a have previous understanding of transactional analysis. The role will ensure all due diligence procedures, processes and controls are applied through the lifecycle of client remediation in accordance with local regulations, policies and procedures. The postholder must be confident in face to face meetings with clients and communicate in a professional and assured manner. Must be able to manage stakeholder requirements, both internal & external. Qualifications we seek in you! Minimum qualifications Candidate must have experience in a similar or comparable role including people management Bachelors or Master’s Degree in Business, Law or equivalent. Experience in Financial crimes experience is must. Strong knowledge of KYC, ECDD, CDD, TM, AML/ CTF and Sanctions acquired working in a similar role within the Banking and Capital Markets Industry or as a part of Captive Service Delivery center Sound knowledge of Banking / Capital Markets products, processes and technology platforms Advanced Communication and Presentation skills Structured problem solving and solution design experience Ability to manage multiple priorities and adjust to workload Work under pressure. Detail oriented. Good organizational skills and strong customer focus Excellent communication and analytical skills with ability to work in dynamic working environment Works with minimal supervision, demonstrates strong organizational skills and can multi-task in a fast-paced environment Ability to work independently and deliver against commitments Strong knowledge of FCRM / AML/ CTF and Sanctions acquired working in a similar role, Client on-boarding space within the Banking, Capital Markets or Consulting Industry Sound knowledge of Banking, Capital Markets products, processes and technology platforms Advanced Communication and Presentation skills Influencing Skills; Problem Solving and Decision Making Advanced skills in Microsoft Office applications, specifically Word, PowerPoint and Excel Team Management / Leadership; Previous experience in leading a service delivery team Advanced written and spoken communication skills; Coaching and mentoring skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Jaipur Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 6:55:36 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
