Senior Manager

Job Description

The purpose of the role is to achieve the business plan targets, Sales, P&L management and further regional business strategy catering to OEM brands / dealerships across vehicle segments for Automotive service solutions Area: Sales management and Business development Key activities : Review and management of various sales programs, new acquisitions, new business development, account strategies across Passenger Vehicle, Commercial Vehicles Off-road, 2WP segments for bringing in top line growth KRA: Targeted revenue and new acquisition growth for the region Area: Strategy Key activities: Establish and execute business Strategy for the department and region to achieve regional growth as per business plan aligned with global AA-AS strategy KRA: Effective implementation of defined strategies Area: Leading Product Area - Tools: Key activities: Responsible for managing operations and strategy for Product Area - Tools KRA: Achieving set targets for PA Area: People management Key activities: Lead and nurture a team of KAMs, RSMs, Sales Operations and formulate strategy & execution plan for talent development across department KRA: Talent Pool & succession planning Area: Planning Key activities: Review and execute Program mgmt. for various OE/dealers and effective material planning / demand forecasting to ensure On time delivery to meet customer requirements KRA: Ensure smooth execution of programs and On Time Delivery to customers Area: Relationship and Stakeholder Management Key activities: Establish & foster relationships with key customers both external & internal, work closely with Go To Source/Go To Market functions as well as AA-AS global leadership in the business Unit KRA: Effective handling of internal & external customers helping in business sustainance & growth Area: Profitability management Key activities: Execute strategies for effective price management and portfolio management across customer accounts helping manage margins KRA: Defined targets of profitability Area : Inventory and Receivables management Key activities: Reviewing timely collection of payments from customers to ensure healthy account receivables and maintaining appropriate stock levels to ensure On time availability to customers KRA: Set annual and monthly target of Account receivables and inventory management. Area: VoC (Voice of Customers) Management Key activities: Strong focus on achieving Customer Satisfaction targets and KPIs KRA: VoC survey ratings on NPS and CES score