Job
Description
Key Responsibilities Collaborate with underwriting, claims, actuarial, and operations teams to understand business needs and translate them into detailed requirements. Analyze and improve end-to-end insurance processes, including quoting, binding, policy issuance, renewals, endorsements, and claims. Gather and document functional and non-functional requirements for technology solutions. Work closely with product owners, developers, and QA teams in an Agile environment. Support system implementation, UAT, and change management activities. Conduct data analysis to identify trends, inefficiencies, and opportunities for process optimization. Create user stories, process flows, and business cases to support solution design and decision-making. Ensure regulatory compliance and alignment with internal risk management standards. Required Skills & Experience Bachelor's degree in business, Finance, Information Systems, or related field. 3+ years of experience as a Business Analyst, preferably within commercial insurance (e.g., property, casualty, specialty lines). Strong knowledge of insurance policy lifecycle, underwriting workflows, and claims processes. Experience with business process modeling, data mapping, and gap analysis. Familiarity with tools like Jira, Confluence, Visio, and Excel. Excellent communication, stakeholder management, and problem-solving skills. Show more Show less
