Role & responsibilities Conduct outbound calls to Existing & New client from provided Portfolio. Promote and sell products/services to meet assigned sales targets. Maintain accurate records of calls, sales, and customer details in CRM. Maintain regular contact with existing clients to ensure satisfaction and repeat business. Resolve client issues or concerns promptly and professionally. Identify at-risk customers and implement strategies to retain them. Upsell or cross-sell additional products/services as needed. Collect feedback and suggest improvements to enhance the customer experience. Preferred candidate profile Proven experience in telesales, customer service, or client retention. Excellent verbal communication and persuasive skills. Strong interpersonal and negotiation abilities. Target-oriented with the ability to work under pressure. Proficiency in CRM tools and MS Office. Minimum qualification: Graduate in any discipline. Preferred Skills: Fluency in English and [other local language(s) if applicable]. Prior experience in the [industry name] industry is an advantage. Ability to handle multiple tasks and manage time effectively.

Job Purpose: To strategize and execute plans for driving transaction count and GMV through Digital channels like WhatsApp, SMS, Banners, Website, Tele calling, and adopting innovative tools to support the company's growth. This role focuses on creating impactful digital content, analysing performance metrics, and delivering actionable insights to achieve business objectives. Role and Responsibility: • Strategize and execute plans to generate sales through Digital channels • Achieve transaction volume and GMV targets through digital channels, ensuring alignment with organizational objectives and growth strategies • Adopt best Digital tools to drive Company’s growth. • Create communication strategy based on frequency and type of communication • Plan, execute, and monitor digital marketing campaigns across platforms to generate sales preferably through organic means • Analyse historical data to understand the type of campaign to be rolled out. • End-to-end efficient and Error-free construct management • Ideate and implement voucher and non-voucher based programs • Manage campaigns for customers, merchants and internal employees • Work closely with product, sales, and creative teams to ensure campaign alignment with business objectives. • Manage relationships with external agencies and vendors to ensure timely delivery of quality outcomes • Optimize campaigns to ensure maximum ROI and analyse performance metrics for continuous improvement. • Assist in Budget management and allocation across campaigns. • Analyze marketing data, track key metrics (e.g., CTR, conversion rates, engagement, etc.), and provide insights for improvement. • Generate weekly/monthly performance reports for management to review. • Strategize, create, edit, and optimize engaging contents in different formats for various digital channels across Digital platforms Educational Qualification: • Master’s in business administration or relevant discipline Skills and experience: • 8 - 12 years of work experience • Extensive experience in BFSI sector & Sales • Client Relationship & inter-personal skills • Creative mindset with excellent communication and writing skills. • Able to work independently and manage multiple-task, Workload, and priorities • Data-driven, with the ability to analyze performance metrics and optimize campaigns accordingly Show more Show less

Job Purpose: This profile will be responsible for channel development, defining and driving sales strategy, expanding business, generating revenue in assigned territories and drive the business metrics of Benow. The goal is to drive sustainable financial growth through boosting sales and building strong relationships with existing merchants for recurring business while adding new merchants for the overall growth of the company. Role and Responsibility: Developing and managing sales distribution channel across the assigned territory by identification of suitable channel for distribution. Build and maintain good working relationships with current and potential merchants to create an atmosphere that fosters sales. Mass offline team focuses on driving Benow acceptance at offline merchants across urban and rural areas of the zone. Onboarding of new Merchants and Branding. Expansion of Benow, attracting and retaining the right kind of merchants. Area Manager is responsible for accelerating our presence in offline space by driving merchant acquisition & servicing within an assigned geographical area through a dedicated team. Train Key Merchants on payment solutions and to present products and manage escalations. Monitor competition within assigned territory and share inputs with leadership team. Ensure brand visibility in assigned territory leveraging collaterals provided by the organization. Work towards strategy for recruitment and people management to drive high performance. Develop and implement standards for productivity, customer-service and quality of service. Monitor the ROI and take measures to increase the ROI. Educational Qualification: Any Graduate / MBA with a good academic record Essential: Minimum 2-5 years of experience in relevant space. Hands on experience with merchant acquiring, engagement & payment solutions Skills: Excellent interpersonal skills and a strong sales/customer service focus. Go-Getter approach focused and Result-orientation. Good understanding of merchant facing role & payment solution ecosystem Field sales experience with proven track record of increasing sales and revenue. Exposure to the start-up environment is an added advantage. Problem solving abilities with strong bias for impact. Strong ethics and discretion while dealing with customers. Drive for result, able to demonstrate/quantify success relative established targets and metrics. Show more Show less

Job Purpose: This profile will be responsible for channel development, defining and driving sales strategy, expanding business, generating revenue in assigned territories and drive the business metrics of Benow. The goal is to drive sustainable financial growth through boosting sales and building strong relationships with existing merchants for recurring business while adding new merchants for the overall growth of the company. Role and Responsibility: Developing and managing sales distribution channel across the assigned territory by identification of suitable channel for distribution. Build and maintain good working relationships with current and potential merchants to create an atmosphere that fosters sales. Mass offline team focuses on driving Benow acceptance at offline merchants across urban and rural areas of the zone. Onboarding of new Merchants and Branding. Expansion of Benow, attracting and retaining the right kind of merchants. Area Manager is responsible for accelerating our presence in offline space by driving merchant acquisition & servicing within an assigned geographical area through a dedicated team. Train Key Merchants on payment solutions and to present products and manage escalations. Monitor competition within assigned territory and share inputs with leadership team. Ensure brand visibility in assigned territory leveraging collaterals provided by the organization. Work towards strategy for recruitment and people management to drive high performance. Develop and implement standards for productivity, customer-service and quality of service. Monitor the ROI and take measures to increase the ROI. Educational Qualification: Any Graduate / MBA with a good academic record Essential: Minimum 2-5 years of experience in relevant space. Hands on experience with merchant acquiring, engagement & payment solutions Skills: Excellent interpersonal skills and a strong sales/customer service focus. Go-Getter approach focused and Result-orientation. Good understanding of merchant facing role & payment solution ecosystem Field sales experience with proven track record of increasing sales and revenue. Exposure to the start-up environment is an added advantage. Problem solving abilities with strong bias for impact. Strong ethics and discretion while dealing with customers. Drive for result, able to demonstrate/quantify success relative established targets and metrics. Show more Show less

Job Purpose: This profile will be responsible for channel development, defining and driving sales strategy, expanding business, generating revenue in assigned territories and drive the business metrics of Benow. The goal is to drive sustainable financial growth through boosting sales and building strong relationships with existing merchants for recurring business while adding new merchants for the overall growth of the company. Role and Responsibility: Developing and managing sales distribution channel across the assigned territory by identification of suitable channel for distribution. Build and maintain good working relationships with current and potential merchants to create an atmosphere that fosters sales. Mass offline team focuses on driving Benow acceptance at offline merchants across urban and rural areas of the zone. Onboarding of new Merchants and Branding. Expansion of Benow, attracting and retaining the right kind of merchants. Area Manager is responsible for accelerating our presence in offline space by driving merchant acquisition & servicing within an assigned geographical area through a dedicated team. Train Key Merchants on payment solutions and to present products and manage escalations. Monitor competition within assigned territory and share inputs with leadership team. Ensure brand visibility in assigned territory leveraging collaterals provided by the organization. Work towards strategy for recruitment and people management to drive high performance. Develop and implement standards for productivity, customer-service and quality of service. Monitor the ROI and take measures to increase the ROI. Educational Qualification: Any Graduate / MBA with a good academic record Essential: Minimum 2-5 years of experience in relevant space. Hands on experience with merchant acquiring, engagement & payment solutions Skills: Excellent interpersonal skills and a strong sales/customer service focus. Go-Getter approach focused and Result-orientation. Good understanding of merchant facing role & payment solution ecosystem Field sales experience with proven track record of increasing sales and revenue. Exposure to the start-up environment is an added advantage. Problem solving abilities with strong bias for impact. Strong ethics and discretion while dealing with customers. Drive for result, able to demonstrate/quantify success relative established targets and metrics. Show more Show less

Job Purpose: This profile will be responsible for channel development, defining and driving sales strategy, expanding business, generating revenue in assigned territories and drive the business metrics of Benow. The goal is to drive sustainable financial growth through boosting sales and building strong relationships with existing merchants for recurring business while adding new merchants for the overall growth of the company. Role and Responsibility: Developing and managing sales distribution channel across the assigned territory by identification of suitable channel for distribution. Build and maintain good working relationships with current and potential merchants to create an atmosphere that fosters sales. Mass offline team focuses on driving Benow acceptance at offline merchants across urban and rural areas of the zone. Onboarding of new Merchants and Branding. Expansion of Benow, attracting and retaining the right kind of merchants. Area Manager is responsible for accelerating our presence in offline space by driving merchant acquisition & servicing within an assigned geographical area through a dedicated team. Train Key Merchants on payment solutions and to present products and manage escalations. Monitor competition within assigned territory and share inputs with leadership team. Ensure brand visibility in assigned territory leveraging collaterals provided by the organization. Work towards strategy for recruitment and people management to drive high performance. Develop and implement standards for productivity, customer-service and quality of service. Monitor the ROI and take measures to increase the ROI. Educational Qualification: Any Graduate / MBA with a good academic record Essential: Minimum 2-5 years of experience in relevant space. Hands on experience with merchant acquiring, engagement & payment solutions Skills: Excellent interpersonal skills and a strong sales/customer service focus. Go-Getter approach focused and Result-orientation. Good understanding of merchant facing role & payment solution ecosystem Field sales experience with proven track record of increasing sales and revenue. Exposure to the start-up environment is an added advantage. Problem solving abilities with strong bias for impact. Strong ethics and discretion while dealing with customers. Drive for result, able to demonstrate/quantify success relative established targets and metrics. Show more Show less

Benow, is a leading digital payments and commerce platform empowering small and medium businesses across India. It offers seamless payment acceptance through QR codes, payment links, and POS devices, helping merchants go digital effortlessly. Benow also supports online stores, invoicing, and integrated financial services, making it easier for businesses to manage transactions and reach more customers. As part of Pine Labs, a prominent fintech leader, Benow benefits from robust technology and industry expertise to drive financial inclusion. About The Role Managing Recon/Settlement of the merchants. Highlighting risk and deviations in the reconciliation process Collaborating with internal/external stakeholders for smooth operations Managing & automating the existing manual processes Daily Reconciliation of reports and funds. Maintaining & Publishing the MIS Tracking of Cash Movements and highlighting the cash requirements on real time Coordinating with Tech. team for automating and building systems for tracking, reporting etc. Responsible for leading audits and support external/internal auditors Managing Merchant onboading and risk compliance. KYC escalation to be managed What are we looking for? Minimum 5-7 years of relevant experience in Reconciliation, Settlement, Merchant Onboarding and risk. A Postgraduate degree is Required preferable in Finance Proficient in MS-office suite-Word, Excel, PPT etc.. Good Communication and analytical skills

Job Purpose: Responsible for managing and executing digital campaigns for driving transaction count and GMV through channels like WhatsApp, SMS, Banners and Website. This role requires a strategic thinker with a strong understanding of digital technologies and trends, ensuring that this portfolio aligns with the company's goals and objectives. Role and Responsibility: Manage and execute digital campaigns and monitor their performance Achieve transaction volume and GMV targets through digital channels, ensuring alignment with organizational objectives and growth strategies Identify emerging digital trends and technologies that can enhance business processes, user experience and customer engagement Use data and analytics to assess the effectiveness of the digital initiatives Manage campaigns for customers, merchants and internal employees Manage relationships with external agencies and vendors to ensure timely delivery of quality outcomes Optimize campaigns to ensure maximum ROI and analyze performance metrics for continuous improvement Share regular business updates to leadership and ensure alignment with strategic goals Track and report on the performance of digital campaigns weekly/ monthly, ensuring they meet key performance indicators (KPIs) To achieve budgeted business targets for this segment. Educational Qualification: • Preferred Masters in Business Administration or Bachelors in relevant discipline Skills and experience: • 1-2 years of experience in similar industry • Good working knowledge in MS office • Ability to work in a fast-paced, dynamic environment with multiple stakeholders and competing priorities, independently • Creative mindset with excellent communication and writing skills • Excellent interpersonal communication • Fluent in English, both written and oral

Company Description Benow is India’s leading Buy Now, Pay Later (BNPL) platform, dedicated to transforming affordability payments by connecting customers, merchants, OEMs/Brands, and Banks/Lenders seamlessly. With partnerships with leading brands and innovative solutions across Mobile and CDIT categories, Benow is redefining the payment landscape. Our tech-first, low-touch digital ecosystem disrupts the traditional hardware-based card acceptance model. Notable industry-first features include instant cashbacks, UPI affordability, and pre-reserve journeys, ensuring a seamless payment experience. Role Description This is a full-time on-site role for a Senior Manager located in Mumbai. The role involves working closely with cross-functional teams and the Banks, fostering a collaborative environment, driving innovation, and maintaining high levels of performance and efficiency Qualifications Strong leadership and team management skills Proven experience in strategic planning and project management Excellent communication and interpersonal skills Ability to work in a fast-paced and dynamic environment Experience in the financial technology or payment solutions industry is a plus MBA or equivalent advanced degree preferred