Job Description

Role & responsibilities Conduct outbound calls to Existing & New client from provided Portfolio. Promote and sell products/services to meet assigned sales targets. Maintain accurate records of calls, sales, and customer details in CRM. Maintain regular contact with existing clients to ensure satisfaction and repeat business. Resolve client issues or concerns promptly and professionally. Identify at-risk customers and implement strategies to retain them. Upsell or cross-sell additional products/services as needed. Collect feedback and suggest improvements to enhance the customer experience. Preferred candidate profile Proven experience in telesales, customer service, or client retention. Excellent verbal communication and persuasive skills. Strong interpersonal and negotiation abilities. Target-oriented with the ability to work under pressure. Proficiency in CRM tools and MS Office. Minimum qualification: Graduate in any discipline. Preferred Skills: Fluency in English and [other local language(s) if applicable]. Prior experience in the [industry name] industry is an advantage. Ability to handle multiple tasks and manage time effectively.