Senior Manager

12 years

0 Lacs

Posted:17 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview:

Senior Manager – IT Asset Management (ITAM)


Key Responsibilities:

  • End-to-End Asset Lifecycle Management:

  • Oversee the full lifecycle of IT assets from procurement to disposal across global offices.
  • Ensure accurate tracking, tagging, and documentation of hardware and software assets.
  • ServiceNow HAM Pro Expertise:

  • Utilize ServiceNow HAM Pro to automate and streamline asset workflows.
  • Maintain and enhance the HAM Pro configuration to support business needs.
  • Asset Reconciliation & Compliance:

  • Conduct regular audits and reconciliations to ensure data integrity and compliance.
  • Collaborate with finance and procurement teams to align asset records with purchase data.
  • Procurement & Vendor Coordination:

  • Manage IT asset procurement processes, including vendor negotiations and purchase order tracking.
  • Ensure timely delivery and deployment of assets to global teams.
  • Operational Excellence:

  • Develop and enforce ITAM policies, standards, and procedures.
  • Generate reports and dashboards to provide visibility into asset utilization and performance.
  • Team Leadership & Collaboration:

  • Lead a team of ITAM professionals and coordinate with cross-functional stakeholders.
  • Provide training and guidance on asset management best practices.


Required Skills & Qualifications:

  • 12+ years of experience in IT Asset Management, with at least 3 years in a leadership role.
  • Hands-on experience with

    ServiceNow HAM Pro

    is mandatory.
  • Strong understanding of ITAM principles, including lifecycle management, reconciliation, and compliance.
  • Experience managing IT assets in a

    global enterprise environment

    .
  • Excellent analytical, communication, and stakeholder management skills.
  • Bachelor’s degree in IT, Business Administration, or related field. ITIL certification is a plus.

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EXL

Business Process Management / Analytics

New York

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