Senior Manager - Employee Relations

we're seeking a Senior Manager in Employee Relations to deliver excellence in HR operations and business partnering. Join us in driving effectiveness and performance that benefits millions of patients worldwide!

Accountabilities:

The Role:

• Provide consulting and advisory support on Employee Relations (ER) policies, standards and disciplinary procedures to the business stakeholders, HR Business Partners and the HR team in alignment with the company's Code of Ethics.
• Provide consulting services to HRBPs on managing disciplinary matters and grievance cases. Provide strategic consultative services to various internal business stakeholders on specific change management and culture-related issues.
• Contribute to the development and enhancement of ER/HR policies, standards, procedures and guidelines in accordance with company standards and in ensuring relevance to local culture, labour laws, and practices
• Engaging HRBPs, employees and line management in awareness and training programs of employee relations matters including POSH awareness
• Provide consultation and support to ER committees (such as GDRC and IC) with ensuring processes for situations related to allegations of discrimination, harassment, retaliation, regulatory requirements or other violations of company's Code of ethics. Manage and track ER cases from initiation to resolution.
• Ensuring 100% legal compliance w.r.t labour laws and statues. Formulate and implement the legal compliance management policies, procedures and standards
• 7Ensuring the HR Risk frameworks and data privacy assessments are completely adhered to as per the organizational requirements
• Managing the ER metrics and highlight trends as appropriate.
• Handle non performance as per the local guidelines and Global requirements.

Requirements:

• Must have a thorough understanding of employee grievance resolution, investigative methods, organization HR policy and practices
• Must be thoroughly familiar with labour laws - central and state laws and practices and other additional elements pertaining to statutory compliance
• Experience in formulating HR/ER policy standards and governance procedures is a key requirement.
• Requires a thorough understanding of management standards and employment principles.
• HR experience and expertise gained from working in an employee relations function or an HR department with a strong ER element to the role
• Ability to carefully listen, probe and analyse data accompanied with sound judgement that meets organization and employee objectives
• Ability to build relationships throughout the organisation to develop partnering with various parts of the organisation to help resolve complex employee enquiries/issues
• Ability to assess risk (esp. legal exposure) in employee issues and gain appropriate support/action
• Ability to manage and prioritize activities whilst maintaining attention to detail.
• Ability to operate on highly confidential matters with clearly demonstrated balance and maturity
• Ability to operate independently
• Knowledge or exposure on Industrial Relations which includes Union management, Negotiations / collective bargaining, Labour litigation etc., shall be an added advantage.

Essential Skills/Experience:

• Educated to Degree level or equivalent
• Full-time masters degree in Human Resources from institutes of good repute
• Overall 12+ years (minimum of 7 years in ER/IR)
• Experience working with senior business stakeholders locally and globally
• Technical HR knowledge/skills associated with the Employee Relations discipline
• Subject matter knowledge of labor laws; statutory compliance requirements for a legal entity
• Ability to deal with complex business situations and challenging people situations
• Self-starter with a drive to make things happen at pace
• Strong emotional intelligence, listening, influencing, and consulting skills
• Resilience
• Excellent communication and analytical skills
• Strong stakeholder and influencing skills