Senior IT Engineer

Job Title: Senior IT Engineer

Department: IT

Reports to: Hospital Administrator

Location: Raipur, Chhattisgarh

Job Summary

The Senior IT Engineer will lead and manage day-to-day IT operations with a strong focus on software systems, enterprise applications, and database management. The position requires balancing hands-on technical expertise with managerial responsibilities such as team supervision, vendor coordination, compliance, and reporting. Acting as a key bridge between IT staff and management, the Senior IT Engineer ensures reliable, secure, and efficient IT systems that support organizational growth.

Key Responsibilities

1. Application & Software Management

• Oversee hospital management system (software) and other enterprise applications, ensuring smooth functioning and minimal downtime.
• Lead troubleshooting and resolution of escalated software/application issues. Coordinate software upgrades, patches, and integrations with existing systems. Monitor application performance and prepare MIS/reports for management. 2. Database & Data Security
• Manage database administration (SQL/Oracle) including tuning, backup, and recovery. Implement and monitor data security, privacy, and access control policies. Support disaster recovery planning and business continuity initiatives. 3. Team Leadership & Support
• Supervise IT Executives/Engineers; allocate tasks and monitor performance. Mentor and train team members for improved application and software support. Conduct user training sessions on new applications and IT best practices. Act as deputy to IT Manager in their absence.

4. Project & Vendor Management

• Support IT Manager in implementing digital transformation initiatives (HRIMS, mobile apps, cloud adoption).
• Coordinate with vendors for AMC, licensing, upgrades, and service-level agreements. Ensure IT documentation, audits, and compliance reporting are completed on time as per required hospital standards.

5. Policy, Compliance & Reporting

• Enforce IT policies related to software usage, licensing, and data security. Maintain IT stock and software license records to ensure legal compliance. Generate regular reports for IT operations, risks, and improvements.

Requirements

Education:

• Graduate in IT/Computer Science/Engineering (Preferred: Certifications in ITIL, Database Administration, Cloud, or Cybersecurity).

Experience:

• 6–7 years of IT experience with at least 2–3 years in a supervisory/lead role.

Skills:

• Strong expertise in HMS/ERP, HRMS, and enterprise applications. Database management (SQL/Oracle) and application integration skills. Good knowledge of cloud platforms (AWS/Azure/Google Cloud).
• Ability to lead IT executives/engineers, manage support operations, and drive projects.
• Strong communication, vendor coordination, and problem-solving abilities.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Application Question(s):

• Are you able to lead IT executives/engineers, manage support operations, and drive

projects?

Experience:

• total IT: 6 years (Required)

Work Location: In person