JOB DESCRIPTION About the role: The Proposal, Budget and Contracts Manager is responsible for the development and preparation of proposals, budgets, and contracts for new business. The PBC Manager will be accountable for generating high quality and timely proposals, budgets, and contracts by working closely with the Business Development team and Projects Managers. PBC Managers are expected to have an excellent understanding of the development of new opportunity documents. PBC Managers are capable of document development for global program management, full-service, multi-CRO and more complex projects. PBC Managers may be required to mentor junior staff and are expected to contribute to departmental activities and process initiatives. Minimum Qualifications & Experience: . Graduate in a clinical or life sciences related field. . Relevant experience/qualifications in allied professions may also be considered. . At least five years experience within the pharmaceutical industry as a PBC specialist or equivalent. . At least three years experience preparing budgets, contracts and proposals or demonstrated exceptional capabilities in proposal, contract, and budget development within Novotech. . Previous experience working directly with clients. Must be able to communicate clearly, able to prioritise and meet deadlines. Responsibilities: Develop proposal: . Prepare high quality proposals and presentation materials. . Collate required content and finalize proposal (involves substantive editing & drafting to ensure readability, consistency in formatting to ensure that proposals accurately reflect customers requirements and is consistent with Novotech branding guidelines). . Ensure proposal templates remain relevant and compliant and of a high visual standard. . Research, compile and present statistics and company information. . Consult with internal team from other departments within Novotech to obtain information required to respond to RFP questions. Develop budget: . Prepare budget for projects based on client information provided to schedule timeframe. . Prepare other budgets elements (client mapping etc.) as required to timeframes. . Consult with vendors to obtain quotations. Develop Contracts: . Prepare all new client contracts and execute in accordance with agreed timeframes and guidance. . Obtain appropriate format of Budget for inclusion in contracts. . Contracts executed in accordance with Novotech Contract Review SOP. . Follow Start Up Work Authorization process to activate project for handover to Operations team. . Contact vendors and obtain quotes. . Contact vendors for quotes based on protocol and vendor lists. . Engage Operation team as required for assistance. Process Improvement: . Assist in the review and development of processes and documentation as required. Developing Others: . Train and mentor PBC Associate and PBC Specialists in development of proposals, budgets, and contracts. . Provide a positive role model and provide feedback on progress in a constructive manner. . Be able to identify knowledge deficiencies in junior star and provide training or make recommendation for training. Other: . Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry and ensure all communication with external parties is presented in a positive and professional manner. . Attend calls with internal teams and clients in development of opportunity documents . Maintain and update opportunity status within SalesForce. . Maintain contracts records in SalesForce and SharePoint. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.
JOB DESCRIPTION About the role: The Senior Finance Specialist is responsible for managing employee expense claims, ensuring compliance with company policies, and administering the corporate card program. This role requires attention to detail, a strong understanding of financial controls, and excellent customer service skills to support employees with their claims and card-related queries. Minimum Qualifications & Experience: .Bachelor's degree in accounting, Finance, Business Administration, or a related field. .6+ years of experience in expense claims processing, accounts payable, or corporate card administration. .Proficiency in Concur and Certinia system, MS Excel, and financial reporting tools. .Strong attention to detail, problem-solving abilities, and excellent communication skills. .Familiarity with corporate expense policies, tax implications, and financial compliance. .Experience working in a shared services or multinational environment. .Prior experience with corporate card programs and expense management tools. .Ability to handle confidential information with integrity and discretion. Responsibilities: Expense Claims Processing: .Review and process employee expense claims in accordance with company policies and guidelines. .Ensure receipts and supporting documents comply with company policies and requirements. .Verify approvals and escalate non-compliant claims to management. .Coordinate with employees to resolve discrepancies or missing documentation. .Process reimbursements through the Certinia system and liaise with Accounts Payable for timely payments. .Assist in monthly expense accruals and reporting. .Support Concur Technical team lead for new entity roll out and system enhancement initiatives. .Stay updated on new Concur enhancements, features, and industry best practices, and proactively implement improvements to the system .Manage helpdesk tickets, resolve user issues, and escalate problems as needed to ensure timely resolution. Corporate Card Administration: .Manage the issuance, renewal, and cancellation of corporate credit cards. .Maintain corporate cardholder records and ensure adherence to company policies. .Monitor transactions for policy violations and follow up with employees as needed. .Reconcile corporate card statements and ensure timely settlements. .Support employees with card-related inquiries, including lost/stolen card replacements. .Collaborate with the bank or card provider for troubleshooting and program enhancements. Compliance & Reporting: .Ensure compliance with company policies, tax regulations, and audit requirements. .Generate and analyse expense reports to identify trends, policy violations, and cost-saving opportunities. .Assist in audits by providing required documentation and explanations. .Recommend process improvements to enhance efficiency and reduce errors. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. ABOUT THE TEAM At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model,so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences. At Novotech you will work alongside empowered teams with a shared commitment to success. Strategic vs transactional mindset. Ability to gain insights and make proactive decisions quickly. Culture that fosters partnership and collaboration, where every voice is heard and valued. Ongoing support from senior stakeholders and leadership team. .
JOB DESCRIPTION About the role: The Senior Accounts Receivable Specialist is primarily responsible for all internal and external customers of Novotech and coordinating with associates with the AR team. Provides financial support by ensuring the company receives payments for services and managing the process of recording the transactions by posting receipts and resolving discrepancies according to established policies and procedures in an efficient, timely and accurate manner. Regular follow up with customers to ensure all invoices processed and paid in timely manner. Responsibilities: Help with the process of preparing, verifying, and processing invoices for services rendered. Collaborate the process of collections on accounts by sending invoice reminders and communication with customers via phone, email, fax, or mail. Work with team involved in customer payments, recording cash, checks, and Wire transactions, and entering them into the general ledger or accounting software. Resolve collections by examining customer payment plans, payment history, credit line. Generate monthly, quarterly, or annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity. Protect organization's value by keeping information confidential. Collection management, including reviewing credit memos or revised invoices. Participate in process improvements and efficiency into the AR function, ensuring common processes are applied to all agencies and leading practices are adopted through staff training and system enhancements. Minimum Qualifications & Experience: Strong hold on Excel and Power Point (MS). Candidate must be a pro-active self-starter with a dynamic and resilient nature working in a fast- paced, challenging environment. Must have analytical, problem solving. Excellent interpersonal and relationship building skills. Extremely well organized and detailed oriented with demonstrated follow-up skills. Strong Financial aptitude. Proficient in PC applications to include MS Word, Excel, and PowerPoint. Experience in Net Suite will be added advantage. 6-8 years of relevant experience in a professional work environment with a minimum of 4 years experience in Accounts Receivable. Keen eye for process and quality improvement. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. ABOUT THE TEAM At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model,so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences. At Novotech you will work alongside empowered teams with a shared commitment to success. Strategic vs transactional mindset. Ability to gain insights and make proactive decisions quickly. Culture that fosters partnership and collaboration, where every voice is heard and valued. Ongoing support from senior stakeholders and leadership team. .
JOB DESCRIPTION About the role: The Investigator Grants Specialist will provide support to project team in managing the payment for investigators and developing the Investigator grant using the standard system such as Grant Plan. This role will be closely working with Project Management and Clinical Operations team to ensure timely delivery of site budget templates and to process site payments every quarter with assistance of project team. All activities are performed according to the Novotech's/Client SOP and guidelines. The ideal candidate will be professional, analytical and possess excellent written and verbal communication skills Minimum Qualifications & Experience: . At least 12-36 months of experience in a clinical research organization or equivalent. . Minimum Batchelor's degree in Life science or related field . Experience working in Investigator Payment Process. . Experience working in CTMS/Veeva. . Experience working in Grant Plan. . Understanding of Subject Visit Tracking in CTMS. . Strong hold on excel and Power Point (MS). . Good communication skills. . Must have analytical, problem solving, . Excellent verbal and written communication and negotiation skills. . Excellent interpersonal and relationship building skills. . Extremely well organized and detailed oriented with demonstrated follow-up skills. Candidate should have prior background in the pharmaceutical, CRO or healthcare industry. Responsibilities: Investigator Payment Activity . To review, update and track all payments in CTMS appropriately. . To route correspondence appropriately and ensure all queries raised have been assigned to the correct team member in a timely manner. . To escalate payment issues/delays appropriately. . To review payments in line with visit data in CTMS to ensure sites are being paid timely accurate and efficient manner and escalate delays/ issues appropriately. . Communicate effectively with Project Managers, regarding payment enquiries and managing their expectations accordingly. . To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract. . Assists with maintaining schedule for patient visit payments per contract with the Sponsor and the Site. Process all site payments for patient visits. . Review the site payment report based on the required due date for payments to be made to make sure the report is correct and free of errors before processing any payments. . Prepare Investigator Payment report for study status meetings as requested by Project Manager. . Be accountable for the quality of how each study assigned is set-up and maintained, ensuring payments are correct and that all work carried out is in accordance with Investigator Payment processes and procedures and is audit . Analyze and assess SVT setup requirement based on study type (simple/complex/cohort). . Create site SVTs based on CTRAs received from CRAs. . Setup Master/Site specific SVT templates in CTMS within the required timelines and ensure accurate templates are built in before release to study teams. . Be aware of and adhere to company processes in areas relevant to Investigator Grant Specialist. Be quality minded in performance of duties. Adhere to Novotech policies and be mindful of the role of Novotech ambassador when carrying out IGS role. . Participate in activities of the Clinical Operations department, including attendance at company/departmental meetings, and contributing to the development of clinical processes and SOPs. . Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry and ensure all communications with external parties present a positive professional image of the company. Investigator Grants Activity: . Responsible for the development of investigator grant using industry standard systems. . Review study protocols work closely with Project Managers to ensure accurate, complete, and timely deliveries of Investigator Grants. . Candidate will be assigned in the complex projects . Provide initial budget estimates as requested by clients. . Apply Industry standard of care concepts into building budget model. Address questions related to Fair Market Value. . Communicate with vendor for system related issues. Manage list of user access to required systems. . Track finalized budgets and ensured reporting as required. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. ABOUT THE TEAM At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model,so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences. At Novotech you will work alongside empowered teams with a shared commitment to success. Strategic vs transactional mindset. Ability to gain insights and make proactive decisions quickly. Culture that fosters partnership and collaboration, where every voice is heard and valued. Ongoing support from senior stakeholders and leadership team. .
JOB DESCRIPTION About the role: The Senior Document Management Associate (SDMA) will provide support for Trial Master File (TMF) activities to the clinical teams for all assigned projects. This role will be responsible for working with study teams, both internal and external, to manage both paper and electronic Trial Master Files (TMF), according to project requirements, ICH GCP guidelines, local/global regulatory requirements and Novotech/Client SOPs. The SDMA will also be responsible for performing comprehensive QC reviews. Minimum Qualifications & Experience: . At least more than 2 years of experience in a clinical research organization or equivalent role. . Practical experience in handling Trial Master File activities including paper or electronic-TMF (eTMF). . Prior background in the pharmaceutical, CRO or healthcare industry is advantageous. Responsibilities 1. Senior DMA will have a dual responsibility of working on document upload and document QC processes. 2. Senior DMA will also play an important role in mentoring and training the new DMA team. SDMA as a document uploader 1. Will receive all study documentation for assigned projects DMA will set up, receive, track and maintain electronic or paper TMFs according the requirements of ICH GCP and Novotech (or client) SOPs. 2. DMA will use all required study systems to ensure all study documents are filed appropriately throughout the entire study including SharePoint and paper and electronic TMFs all documents are to be scanned, uploaded, tracked and filed according to Novotech (or Clients) SOPs. 3. DMA will review each document as received for completeness and quality to ensure the document meets Novotech essential document requirements will work with the project team to ensure study documents are of high quality. 4. DMA will provide reports on study document quality and collection practices of the team and provide updates to the study team to ensure all documents are collected in a timely manner. 5. Performs interim eTMF exports/uploads for the sponsor or 3rd party, if applicable to the assigned project. 6. Ensure the TMF is inspection ready at all times and trial master file documents are filed contemporaneously in a timely manner, in accordance with project timelines. 7. Adheres to TMF SOPs, KPIs and relevant TMF process-supporting guidance. 8. Prepares monthly reports to ensure accuracy of the files and provides to the project teams. 9. Prepares the TMF for delivery at study closeout. 10. Reviews and prepares the TMF for audits and TMF reviews Provide support to the project team during audits and/or regulatory inspections. 11. Resolves any internal quality control findings and audit findings. 12. Runs and maintains department reports. 13. Creates checklists and daily quality control schedules. 14. Performs other special projects or tasks related to the TMF, which may include, but are not limited to, paper file location organization and archived study maintenance. 15. Be aware of and adhere to company processes in areas relevant to a DMA. Be quality minded in performance of duties. Adhere to Novotech policies and be mindful of the role of Novotech ambassador when carrying out DMA role. 16. Participate in activities of the Clinical Operations department, including attendance at company/departmental meetings, and contributing to the development of clinical processes and SOPs. 17. Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry and ensure all communications with external parties present a positive professional image of the company. SDMA as a QC reviewer. 1. Senior DMA will work closely with Central Filing Team Lead for assignment of projects for QC review. 2. Ensure all assigned project QC review are performed after every quarter or as per the study plan. 3. Senior DMA will be preparing a QC checklist and shared with project team to resolve and track any queries. 4. Senior DMA will ensure that all queries are responded within the stipulated timeline. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. ABOUT THE TEAM At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model,so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences. At Novotech you will work alongside empowered teams with a shared commitment to success. Strategic vs transactional mindset. Ability to gain insights and make proactive decisions quickly. Culture that fosters partnership and collaboration, where every voice is heard and valued. Ongoing support from senior stakeholders and leadership team. .
JOB DESCRIPTION Brief Position Description: The Therapeutic Strategy Specialist supports Therapeutic Strategy Leads in the development of clinical strategy for new opportunities at Novotech. This role involves gathering and curating critical information through desktop research, internal data mining, and direct outreach to country teams, investigators, and key opinion leaders. The specialist plays a key part in shaping competitive, data-driven strategies by providing accurate insights into feasibility, recruitment landscapes, and regional dynamics and drafting findings into a coherent commercial lensed output. Minimum Qualifications & Experience: Graduate in a clinical or life sciences related field. Relevant experience/qualifications in allied professions may also be considered. Excellent written and verbal communication skills. Able to prioritise, meet deadlines and able to work well in teams across time-zones. Preferably experience of working in clinical research, pharmaceutical/biotechnology industry or a related field per role level as follows: .Therapeutic Strategy Specialist: At least three years experience in clinical research as a Clinical Research Associate, Study Coordinator or equivalent. .Senior Therapeutic Strategy Specialist: At least five years experience in clinical research, including at least 2 years of clinical trial management, site identification and/or feasibility experience. Responsibilities: Assist Therapeutic Strategy Leads in all aspects of strategy preparation for new business opportunities. Perform in-depth research to gather data on indications, standard of care, competitive landscape, and recruitment benchmarks. Analyse historical data from internal databases and external sources. Extract and synthesize insights from past trials, feasibility data, and other proprietary sources to support evidence-based strategy development. Liaise with internal subject matter experts (SMEs), Country Managers, and Regional Feasibility Heads to gather region-specific insights. Develop strong working relationships to stay informed of evolving regional dynamics and recruitment landscapes. Identify and contact potential investigative sites, investigators, and key opinion leaders (KOLs) to assess interest and capabilities. Maintain Knowledge Hub information Collaborate with regional feasibility teams to gather up-to-date recruitment projections, site interest, and competitive intelligence. Curate data and present complex data clearly and concisely to support the therapeutic strategy. Draft sections of proposals or bid defence material as needed. Work collaboratively across functions including Medical, Project Management, and Business Development to ensure alignment and quality of bid content. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. ABOUT THE TEAM At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model,so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences. At Novotech you will work alongside empowered teams with a shared commitment to success. Strategic vs transactional mindset. Ability to gain insights and make proactive decisions quickly. Culture that fosters partnership and collaboration, where every voice is heard and valued. Ongoing support from senior stakeholders and leadership team. .
JOB DESCRIPTION Brief Position Description: The Application Specialist Senior - Veeva supports the day-to-day operations of Clinical Systems/ IT applications (with GxP categorization), ensuring optimal system performance and managing system enhancements. In addition, the Application Specialist (Senior) shall lead in resolving L2/L3 tickets and mentor/help Application Analysts for L1 ticket resolution for ensuring all defined KPI's and SLA's are met. The Application Specialist (Senior) provides training and technical support to clinical users, Application Analysts and contributes to the review and maintenance of processes, tools and standards. Minimum Qualifications & Experience: Degree in a related field computer science, information technology and/or information systems. Experience in clinical trial systems supporting the CRO and/or pharmaceutical industry is advantageous. Responsibilities: Provide L2/L3 support for clinical (CTMS, eTMF & Vault Safety) & IT systems with GxP categorization (e.g. LMS, BI application etc) as per company defined SLA's in different shifts to the users (internal and external) spread across different geographical regions (ANZ/Asia/Europe/USA). Manage user access and user roles for clinical (CTMS, eTMF & Vault Safety) & IT systems with GxP categorization (e.g. LMS, BI application etc) as per applicable Novotech IT SOP's. Responsible for clinical IT systems/applications training to all regions & Users and act as knowledge expert for the systems. Primary liaison with vendors and Novotech IT for maintenance changes and upgrades. Lead and deliver UAT testing for system upgrades, new release(s) and change management in collaboration with Clinical Systems, IT and business users. Set up of new projects/study, system specific templates/checklist, LOV's, workflows etc. Provide various reports from Clinical / IT Systems (with Gxp Categorization) in the form of data extracts from database (via SQL queries) as per study/ user requirements. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. ABOUT THE TEAM At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model,so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences. At Novotech you will work alongside empowered teams with a shared commitment to success. Strategic vs transactional mindset. Ability to gain insights and make proactive decisions quickly. Culture that fosters partnership and collaboration, where every voice is heard and valued. Ongoing support from senior stakeholders and leadership team. .