Senior IT Engineer

Role Overview: As a Senior IT Engineer at our hospital in Raipur, Chhattisgarh, you will play a crucial role in leading and managing day-to-day IT operations. Your focus will be on software systems, enterprise applications, and database management. Balancing hands-on technical expertise with managerial responsibilities, you will supervise team members, coordinate with vendors, ensure compliance, and report on IT operations. Acting as a key bridge between IT staff and management, your primary goal will be to maintain reliable, secure, and efficient IT systems that support organizational growth. Key Responsibilities: - Oversee the hospital management system (software) and enterprise applications to ensure smooth functioning and minimal downtime. - Lead troubleshooting and resolution of escalated software/application issues. Coordinate software upgrades, patches, and integrations. Monitor application performance and prepare MIS/reports for management. - Manage database administration (SQL/Oracle) including tuning, backup, and recovery. Implement data security, privacy, and access control policies. Support disaster recovery planning and business continuity initiatives. - Supervise IT Executives/Engineers, allocate tasks, and monitor performance. Mentor and train team members. Conduct user training sessions on new applications and IT best practices. Act as deputy to IT Manager when required. - Support IT Manager in implementing digital transformation initiatives. Coordinate with vendors for AMC, licensing, upgrades, and service-level agreements. Ensure IT documentation, audits, and compliance reporting are completed on time. - Enforce IT policies related to software usage, licensing, and data security. Maintain IT stock and software license records. Generate regular reports for IT operations, risks, and improvements. Qualifications Required: - Education: Graduate in IT/Computer Science/Engineering (Preferred: Certifications in ITIL, Database Administration, Cloud, or Cybersecurity). - Experience: 6-7 years of IT experience with at least 2-3 years in a supervisory/lead role. - Skills: Strong expertise in HMS/ERP, HRMS, and enterprise applications. Database management (SQL/Oracle) and application integration skills. Good knowledge of cloud platforms (AWS/Azure/Google Cloud). Ability to lead IT executives/engineers, manage support operations, and drive projects. Strong communication, vendor coordination, and problem-solving abilities.,