Senior Functional Consultant

About Darwinbox

Darwinbox is a new-age HCM platform that helps businesses manage their employees from hire to exit. Founded in 2015, Darwinbox now serves 900+ enterprises and 2.6M+ users across 100+ countries , emerging as a leading challenger to incumbent HR technology providers. Backed by Microsoft, Sequoia, Salesforce, TCV, and Lightspeed , we employ 1,100+ Darwinians across 12 offices globally.We are the youngest platform recognized as a challenger on Gartner’s Magic Quadrant and one of the highest customer-rated HRIS platforms worldwide . Our suite includes core HR, workflows, ATS, onboarding, talent management, surveys, engagement, expenses, time-off, timekeeping, analytics, and more.With strong product innovation and marquee investors, we aim to become a market leader in the U.S. within the next 2–3 years .Learn more: www.darwinbox.com

About The Role

As a Functional Consultant / Sr. Functional Consultant at Darwinbox, you will lead HRMS implementations in the U.S., ensuring successful delivery, stakeholder alignment, and client satisfaction. You’ll work closely with cross-functional teams, manage escalations, mentor Implementation Consultants, and support change management initiatives.This role requires strong knowledge of business process mapping, HRMS implementations, and client engagement to drive measurable outcomes. You will also oversee project financials, track ROI, and identify upsell opportunities.Key Responsibilities

• Lead and manage multiple HRMS implementations, ensuring timely and high-quality delivery.
• Mentor and support a team of Implementation Consultants.
• Collaborate with Sales and Pre-Sales for smooth post-sale knowledge transfer.
• Develop project plans, track milestones, and ensure adherence to timelines.
• Align stakeholders, including CXOs, to drive change management and adoption.
• Translate business requirements into product solutions, identifying gaps and enhancements.
• Conduct end-user training and provide ongoing support throughout the lifecycle.
• Guide clients through go-live and partner with Customer Experience teams for adoption.
• Track project ROI and measure success based on delivery quality, speed, and client satisfaction.
• Manage escalations and proactively resolve issues with clients and internal teams.
• Ensure smooth transition to Customer Success post-implementation.
• Manage financial milestones, including billing, before the project goes live.
• Identify upsell opportunities during delivery to drive growth.
  

Qualifications

Required

• 5–9 years of experience in managing product implementation projects, ideally in HRMS or enterprise SaaS.
• Proven ability to lead teams and manage multiple client projects concurrently.
• Strong expertise in business process mapping, functional specifications, and change management .
• Excellent communication, presentation, and client relationship skills.
• Experience working with cross-functional teams across geographies.
  

Preferred

• Prior experience managing HRMS or HCM implementations.
• Strong analytical, documentation, and project management skills.
• Ability to thrive in fast-paced, ambiguous environments with structured execution.
• Demonstrated ability to identify upsell opportunities during delivery.
  

Benefits

• Comprehensive benefits package including medical insurance plan, 401K, and paid time off.
• Flexible work arrangements (remote within the U.S.).
• Professional growth and international career opportunities within a fast-scaling global organization.
  

Work Authorization
Applicants must be currently authorized to work in the United States.Equal Opportunity EmployerDarwinbox is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.