Job
Description
Position Summary We are seeking a Senior Cloud / DevOps Engineer to join our Infrastructure Operations team. In this role, you will be responsible for designing, implementing, and maintaining secure, scalable, and reliable infrastructure and cloud platforms. You will work across public cloud environments (Azure, AWS, or GCP), private data centers, and modern automation ecosystems to support both operational and project-based initiatives. This individual will lead infrastructure automation efforts, support internal service requests through ServiceNow, drive cloud modernization projects via Jira, and ensure systems are performant, secure, and aligned with industry best practices. The ideal candidate is proactive, collaborative, and passionate about operational excellence and infrastructure innovation. Responsibilities & Duties Serve as a technical escalation point for complex infrastructure and cloud-related issues, handling advanced troubleshooting and resolution. Design and deploy scalable cloud infrastructure (AWS, Azure, GCP) using Infrastructure as Code (IaC) tools such as Terraform and Ansible. Develop reusable modules, templates, and scripts to automate the provisioning and maintenance of infrastructure and services. Support and maintain cloud and on-prem environments, ensuring uptime, availability, and security. Lead and contribute to the development and implementation of cloud strategy, operating models, and capability reviews. Respond to and resolve ServiceNow tickets related to infrastructure operations. Execute infrastructure projects and initiatives tracked via Jira. Implement enterprise-grade cloud environments aligned with adoption frameworks and security guidelines. Build and maintain tools for monitoring, alerting, and observability (e.g., Datadog, Prometheus, Grafana). Collaborate with cross-functional teams including architects, developers, and security teams to gather requirements and deliver effective solutions. Create and maintain Standard Operating Procedures (SOPs), technical documentation, and runbooks. Mentor junior engineers and contribute to team knowledge-sharing and process improvement initiatives. Participate in a rotating on-call schedule, performing after-hours implementations or incident response as needed. Ensure adherence to cloud security best practices, identity and access management, and compliance standards. REQUIRED Qualifications Bachelor’s degree with a demonstrated interest in technology, technology issues, and analytical analysis. Vendor Certifications a plus: Azure, AWS, Terraform, GCP, Python EXPERIENCE & TECHNICAL SKILLS : 6–8 years of relevant experience in Cloud Engineering, DevOps, or related roles. Strong expertise in at least one public cloud platform (Azure, AWS, or GCP); experience with hybrid or private data centers is a plus. Proficiency with Infrastructure as Code and automation tools: Terraform, Ansible, GitHub Actions, PowerShell, and Python. Hands-on experience with Docker and Kubernetes for containerization and orchestration. Experience with CI/CD pipelines, deployment automation, and version control practices. Familiarity with monitoring and logging stacks such as Datadog, Prometheus, Grafana, etc. Practical knowledge of Go or Python for platform automation and API integration. Understanding of cloud landing zones and environment provisioning best practices. Experience with HashiCorp tools including Vault and Terraform Enterprise. Knowledge of identity and access management systems such as Active Directory, Azure AD, Okta, or LDAP. Strong grasp of cloud security principles, network security, and compliance frameworks PREFERRED CHARACTERISTICS : Excellent communication and interpersonal skills; able to effectively collaborate across teams and levels of the organization. Strong analytical mindset with the ability to identify and resolve infrastructure and performance bottlenecks. Passion for continuous learning, innovation, and driving operational excellence. Self-motivated, organized, and capable of managing multiple priorities in a fast-paced environment. ADDITIONAL INFORMATION: This role may require occasional work outside of standard business hours for system maintenance or incident response. This is a hybrid position with flexibility depending on organizational needs.
